The structure is wonderful, the people even more so, always very attentive and helpful, they care about the guests.

Stayed in September 2025

Polite staff & prompt service.

Stayed in August 2025

Nothing

We enjoyed our game drives we got to see the big 5 which was very special. The food was fantastic and the facilities I.e spa, pool area and the bar.

Stayed in August 2025

Stunning place! The staff were absolutely amazing – we had a couple of requests and they handled everything flawlessly and without hesitation. Truly outstanding service! We absolutely loved our stay here - the food is tasty and we saw a lot of animals during the game drives! We really enjoyed our stay and would love to come back again. We will gladly recommend this place to everybody!

Stayed in August 2025

WiFi sometimes on and off

Everything, accommodation, staff, game drives

Stayed in August 2025

Nothing

Safari - the proximity to animals and our talented guides.

Stayed in July 2025

We would have loved to stay longer! The food is cooked to order at every meal and very tasty. The food is plentiful and served at regular intervals - we were very full all the time!!

The experience was top class from start to finish. The facilities and food were excellent - the staff were professional and great at looking after us all. But by far what made our experience so special was our driver Mary and Tracker Michael. They were the dream team who took such care and attention to show us the wonderful wildlife, share information, answer our endless questions and ensure we got to see all the big five, most of the ugly five and lots more! They are amazing at what they do and it’s thanks to them we went home so content - Kampama is a very special safari experience. I can’t recommend it highly enough

Stayed in June 2025

Very delicious cuisine, accommodated my dietary restrictions and staff very pleasant . Panic and Grace are awesome as well as Thabo and Rodney on the bush walks, Florence is also so sweet and Faith at reception is very professional and accommodating. The entire resort is so peaceful and the decor modern and eco friendly.

Stayed in July 2025

Nothing

Everything was perfection. In the dining room, there was not one spot on the shiny glasses, the food was upscale and very thought out, the game drives were epic, and the staff was wonderful. This was a once in a lifetime trip for us, and the memories will delight our lives forever.

Stayed in June 2025

Service at lunch could be a bit slow compared to other meals but not a huge problem. The spa prices are too expensive - I ended up not using it.

We had an amazing experience during our 3-day stay at Kapama River Lodge. Our guide/ranger and tracker, Happiness and Fanie were really amazing and experienced in the game drives - we were able to see the Big Five twice across the 6 game drives included in our stay. The hotel is very comfortable and has everything you need to enjoy the day between the drives. We had a good experience with the food in all meals - some better than others, but good overall. Come prepared for the windy and cold game drives, especially during winter. Once the sun goes down in the afternoon drive or before it really heats up in the morning, it’s tough, but they try to help with blankets and hot water bags. Anyhow, have your strongest coats and jackets ready. The guides were experienced and kept us calm even when a pack of lions was literally around us and our cars - a breathtaking experience. Every staff member was very attentive and always ready to help. Within the reserve, you can see some of the wildlife but the real fun happens during the drives. Make sure you notice to your guide what you want to see and they will try their best to support it. We had one drink and didn’t like it, but the wine menu has great options - we only drank what was included, none of the exclusive list options.

Stayed in July 2025

Nothing at all

Absolutely exceptional staff- go above and beyond Incredible food- quality , variety , taste and presentation Beautiful asthetics Incredible wild life

Stayed in June 2025

Nothing. All was perfect.

All the staff’s kindness and professionalism - from the cleaning staff to the restaurant staff or the Safari guides (who were absolutely amazing). The room was very spacious, clean and very well maintained. We slept well, had magnificent meals and ended up seeing the big 5, thanks to the relentless dedication of our guides (Katekani and Phillip) - couldn’t demand more. It is very much worth the price. We thought it would be a ‘once in a lifetime’ experience, but we will definitely come back.

Stayed in June 2025

Nothing

Everything

Stayed in May 2025

Nothing

It would take too long to go into every detail about the hotel, but I can honestly say there’s nothing I would criticize. The comfort, food, service, staff, safari experience, pools, the quality of the all-inclusive concept, the à la carte dining, and the taste and variety of wines were all flawless. I wholeheartedly recommend

Stayed in April 2025

Not much. We felt that the cost benefit balance was good.

Convenient location (close to the airport). Spacious rooms. Excellent game drives (specially if you ride with Michael).

Stayed in June 2025

nothing

Great

Stayed in June 2025

Recomendamos os game drivers Temba e Never mind! Adoramos a estadia

Stayed in May 2025

Game drives were fantastic. Food was excelent.

Stayed in May 2025

My only slight criticism would be in the inclusivity of the food, specifically the evening dinner menu. The menu is certainly angled towards fine dining, however 3 out of 6 on the safari truck I was on all ordered from the children’s menu on 1 night. It is not nice to have to ask for a children’s menu, as this can be embarrassing, however many people have issues with food & I felt there was not many ‘safe’ options for those of us who struggle. To maybe offer an alternative more ‘standard’ meal or 2 at dinner would be helpful, or maybe if the children’s menu was just called an alternative menu & automatically placed on the table along with the dinner menu.

Everything about the stay was incredible. Every staff member I met was happy & so polite. The room (deluxe) was beautiful & spacious. The whole feel of the resort was incredible, it really is beautiful. Proximity to the airport excellent - across the road & straight into the reserve! Even saw a giraffe before we checked in! The safari experiences we had were phenomenal and we honestly had the best time of our lives. I know that this is all due to our amazing guide & tracker, Thabo and Martial. The 2 of them really made the whole trip for us. They are so knowledgeable, passionate and generally just really lovely guys. We really feel like we have made friends and will remember them fondly Would highly recommend the resort to anyone and I am actively encouraging all my friends and family to go (will also tell them to request Thabo and Martial, they really are the best)

Stayed in May 2025

I think the high tea was a little disappointing and the game drives we expected to see more wildlife.

Breakfast , lunch and dinner were outstanding and the staff ( Gloria ) was great!!!

Stayed in May 2025

We paid extra for a room with bush view. I did query this because it was considerably more. When we got there our room looked into trees but I’d hardly say a bush view to be honest. The couple we met had a free upgrade. Arrived the same day and departed the same day as us. We are not sure how they base the upgrades but that would’ve been nice too

Excellent facilities and attention to detail

Stayed in April 2025

Nothing

The facilities, the friendliness and professionalism of the staff, the quality and choice of the food, the organization of the activities, in short, everything

Stayed in April 2025

signposting the various venues

mostly everything. Philip and Kulane were very good and enhanced our stay

Stayed in April 2025

Whole experience was great, only room for improvement for the price point was on quality of meat on dinner dishes. But food was still really nice. Breakfast and lunch perfect. On the last night the guides joined us for dinner, but we had to request the assistant guide to join too, this should be standard.

The location next to the airport, so transfers were excellent. Whole hotel has been designed perfectly, very stylish and clean hotel in middle of bush.

Stayed in April 2025