Reviews of No 2 on Cladon Jadde Apartments
248 5th Road, 2055 Chartwell, South Africa
#6 of 14 hotels in Chartwell
Guests' ChoiceReview Score
Based on 39 apartment reviews
7.7Score breakdown
-
Cleanliness
8.6
-
Comfort
8.0
-
Location
7.8
-
Facilities
7.8
-
Staff
8.4
-
Value for money
8.6
-
Free Wifi
8.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: July 26, 2025
Siphokazi
South Africa7 Reviews1 helpful vote9.0“Decent place and good value for money!!”- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
That the shower doesn't have doors, water spilled on the bathroom floors. Appliances and utensils (cups) need to be upgraded . The dogs although friendly made us uncomfortable at times. The was a bit of a power situation, electricity kept going off & interrupting the internet.
The privacy and the fact that we had the place to ourselves. Felt like home away from home. Host was good at communicating.
Stayed in July 2025
-
Reviewed: July 24, 2025
Lloyd
South Africa8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
It was all good for us.
The welcoming friendly greetings and willingness to ensure we were comfortable.
Stayed in July 2025
-
Reviewed: July 23, 2025
Moremi
South Africa7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
The place is located in a quiet beautiful neighborhood very peaceful. To definitely visit again :-)
Stayed in July 2025
-
Reviewed: May 30, 2025
Rakgotho
South Africa5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
The shower doesn’t have a shower curtain, so water spills all over the bathroom while you shower.
The Bedroom and bedding was very comfortable. The area is peaceful and quiet.
Stayed in May 2025
-
Reviewed: May 13, 2025
Boitumelo
South Africa1 review1 helpful vote8.0“The apartments are clean”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
The dogs were barking at us, if we want to go out for shopping, we would find the dogs at the gate,you do have ironing boards but no iron
It was self catering, the location is good
Stayed in May 2025
-
Reviewed: April 7, 2025
Marie
South Africa5 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The Facility was good value for money
The host was lovely, friendly checking in was made easy we had a pleasant stay.
Stayed in April 2025
-
Reviewed: December 5, 2024
Zandile
South Africa14 Reviews9.0Wonderful- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Shower Water was cold in my room The whole 2 days 😭
Everything was perfect
Stayed in December 2024
-
Reviewed: September 27, 2024
Rihlamvu
South Africa7 Reviews8.0Very Good- • Travelers with friends
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
The location is private and close to a lot of shopping centres. The staff was welcoming and available to assist.
Stayed in September 2024
-
Reviewed: May 29, 2024
Nditsheni
South Africa12 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Location, staff
Stayed in May 2024
-
Reviewed: April 4, 2024
Gabela
South Africa6 Reviews7.0“Electricty and water are like the air that we breathe.. Essential services are crucial.”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
There was no backup for electricity and water.
The Excell service rendered by the stuff. In that they had to wait until we arrive.
Stayed in April 2024
-
Reviewed: August 28, 2025
Natashia
South Africa4 Reviews10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Everything was good I can't complain
Close to shops. Out of the city for a short break.
Stayed in August 2025
-
Reviewed: August 21, 2025
Rasithuma
South Africa7 Reviews4 helpful votes4.0“The host is very much rude. I even addressed it with her and she seemed not to care. They faulsly advertise breakfast to”- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
They had just painted the room and put me in the same day. I couldn’t breathe the whole night and when I told the host, she just said “cancel”. I was supposed to get breakfast, when I asked abt it she told me that I can cancel if I’m not happy to not get it. Everything tht u raise with the host, she jst tells u to cancel. Their electricity kept tripping and their water was cold. They only showed me on my last day wer to switch on the gyser
The apartment is spacious
Stayed in August 2025
-
Reviewed: June 13, 2025
Nthabi
South Africa2 Reviews2 helpful votes1.0“When we arrived, we were refused entry to the property. The host would not allow us in or provide th”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 2 nights
When we arrived, we were refused entry to the property. The host would not allow us in or provide the apartment we booked. Instead, she sent a strange man accompanied by three aggressive bulldogs to confront us. He had no idea who we were or why we were there, and could barely communicate with us. I’ve never felt so unsafe in my life. We were two women, left stranded in the middle of the night, in winter, forced to find alternative accommodation at our own cost. The host initiated the cancellation, and we agreed—expecting a refund. However, Booking.com later claimed that she refused to approve the refund and instead wanted to “offer us another apartment.” Why would we return to a place where we were threatened and harassed?
There was no breakfast! she didnt let us in the property!!!
Stayed in June 2025
-
Reviewed: June 9, 2025
Gert
South Africa2 Reviews4.0“Peaceful”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The entrance to the apartment was a mess where you enter from the staff accommodation. No soap in the bathroom. I had to leave for an early flight and it was difficult to get a staff member for handing over the keys and open the gate.
The inside of the apartment was very nice. It was clean and good bedding. The inside of the unit look great.
Stayed in June 2025
-
Reviewed: May 10, 2025
Rethabile
South Africa2 Reviews6.0Pleasant- • Leisure trip
- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 1 night
Host not answering phone calls even after arranging that we will arrive at a certain time. No intercom at the gate. We were stuck outside the gate in a remote area at night where anything could happen. Left a bitter taste in my mouth. Won't be coming back solely for that reason. They need an intercom.
Spacious place. Extra warm blanket provided. Unit has everything you could need.
Stayed in May 2025
-
Reviewed: May 2, 2025
Emma
United Kingdom74 Reviews18 helpful votes10“Perfect and comfortable for a few days”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
I was riding at Chartwell stables for a couple of days, and this place was absolutely perfect. About 30 minutes walk to the stables, and shops nearby. The sofa was so comfy I wanted to take it home with me!!! 😊
Stayed in April 2025
-
Reviewed: April 28, 2025
Phumla
South Africa29 Reviews3 helpful votes5.0Fair- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
No hot water to shower. Room option ..came with free Genius breakfast but this didn't happen.
Stayed in April 2025
-
Reviewed: February 20, 2025
Kamogelo
South Africa1 review10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The place was exactly how it looks in the photos
Stayed in February 2025
-
Reviewed: December 10, 2024
Charlotte
South Africa6 Reviews1.0Very Poor- • Leisure trip
- • Travelers with friends
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Dog Service slow No back up electricity Work shipment on duty Owner don’t care about visitors
Apartment not old
Stayed in December 2024
-
Reviewed: December 4, 2024
Lerato
South Africa3 Reviews10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
The room was clean and the staff was helpful
Stayed in December 2024
-
Reviewed: December 2, 2024
Steven
South Africa4 Reviews10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Private space with small garden
Stayed in November 2024
-
Reviewed: November 6, 2024
Mahuma
South Africa1 review10“My stay has been peaceful and private”- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
The silence and the location
Stayed in November 2024
-
Reviewed: July 9, 2024
Kabelo
South Africa1 review10“My stay was great, every appliance worked, the cleanliness and the prompt response really stood out”- • Business trip
- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
-The location was great, access to stores and other facilities around was very easy. -The host was absolutely friendly and always helpful -When she was not around around, she had someone to deputise, which was very helpful
Stayed in July 2024
-
Reviewed: July 4, 2024
Stuart
South Africa10 Reviews10“Great stay”- • Business trip
- • Solo traveler
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Everything I needed was there
Lovely property
Stayed in July 2024
Showing 1 - 25
