8.7

Reviews of Hout Bay View Boutique Hotel

17 Marais Road Scott Estate, 7806 Hout Bay, South Africa

  • Kennedy

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review

    Location

  • Lyman

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    This is a beautiful home with 8 hotel rooms. This place is first class Drew and his team do an incredible job. The views are amazing and a nice breakfast in the morning. I highly recommend this hidden gem😊

    Property response:

    Hello Thank you so much for your lovely review which we will show to all the staff. It makes such a difference to them all to know that there hard work behind the scenes is appreciated. We are so glad that you were made to feel welcomed and comfortable and very much look forward to seeing you again if you pass this way. Very best regards The team at Hout Bay View Boutique Hotel

    Hello Thank you so much for your lovely review which we will show to all the staff. It makes such a difference to them all to know that there hard work behind the scenes is appreciated. We are so glad that you were made to feel welcomed a… Show more

    Hout Bay View Boutique Hotel
    2 May 2025
  • Marc

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
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  • Sj

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review
  • Stephen

    Reviewed: 7 March 2025 · Stayed in March 2025

    Verified review
  • Catherine

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    Stunning view of Hout Bay, sea and mountains; comfortable bed

    ‼️‼️Manager on duty simply forgot to give me access code for the property so I found myself locked out at 22h30 with no one answering calls nor reception bell - very traumatic experience ! I was fortunate enough to have friends in Camps Bay so took a cab and went there for the night. Upon returning had to argue with manager on duty who refused to admit that he had not given me the codes until he checked the video recording that proved me right. 2 days later and still waiting to hear from hotel management for a refund of the night I finally had to spend in another hotel and which seems to be a bare minimum. Apart from delicious eggs prepared by Lucy the lovely house girl who does everything, disappointing breakfast buffet with industrial parmalat cheese in plastic foil and industrial cold meat + imported jams (in very unsustainable individual packaging) when Cape area has lots to offer with good products Property needs a bit of maintenance (only three out of four swimming pool chairs are still usable though already rusted; pool maintenance

    Property response:

    Hello Catherine Thank you for highlighting the lovely view and comfortable beds which are a favourite with many of our guests. Forgetting your key fob can be problematic when trying to return to the hotel at any time. We noted that you managed to exit the front door to the hotel which shares the same code as the gate entrance so we are confused as to why you did not use this to gain access to the property?. It would seem that no amount of help and hospitality has dissuaded you from offering a poor review. It would also seem that any and all problems you had encountered were of your own making and not the responsibility of others. The breakfast offering is continuing to be enjoyed by all our guests who comment on the freshness and variety of buffet. We found your unwillingness to be civil in any conversation and your out spoken demeanour fuelled by wine unacceptable and on this occasion would not extend an offer to return. We would also like to wish those hosts who accommodate you in the future the very best!

    Hello Catherine Thank you for highlighting the lovely view and comfortable beds which are a favourite with many of our guests. Forgetting your key fob can be problematic when trying to return to the hotel at any time. We noted that you … Show more

    Hout Bay View Boutique Hotel
    6 March 2025
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  • Morgan

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review

    Location

    Studio unit 4 PONG,SEWER STENCH

    Property response:

    Hello Peter It was sincerely a pleasure to offer you hospitality for an extended stay at the Hotel. I particularly enjoyed our chats at breakfast and in the evening when you returned to the hotel. Your kind comments about the view,the room and view from the balcony were well received and relayed to the staff who worked hard to make you comfortable. Throughout our conversations there were never any negative comments about the room which led us to believe that you were genuinely comfortable throughout your stay. Any shortfall commented would have been immediately acted apon. Housekeeping cleaned your room daily and reported no issues that could affect your comfort. We are all disappointed that you felt moved to post such a negative comment after what you yourself expressed was a wonderfully comfortable and relaxing stay. Best regards

    Hello Peter It was sincerely a pleasure to offer you hospitality for an extended stay at the Hotel. I particularly enjoyed our chats at breakfast and in the evening when you returned to the hotel. Your kind comments about the view,the ro… Show more

    Hout Bay View Boutique Hotel
    3 March 2025
  • Andrew

    Reviewed: 27 February 2025 · Stayed in January 2025

    Verified review
  • Petersen

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Beautifully finished, well looked after house, the sea facing room has a stunning view which made the stay exceptional

    Nothing

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  • Dlamini

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    TV services were too restrictive. Hotel assumes each guest has a subscription with YouTube, Netflix....

    Property response:

    Hello Mr Diamini We are delighted to receive a score of ten from your review The TV’s in each room are smart tv and any subscription you have including DSTV can be activated. We are glad you managed to watch your chosen programmes during your stay. Best regards

    Hello Mr Diamini We are delighted to receive a score of ten from your review The TV’s in each room are smart tv and any subscription you have including DSTV can be activated. We are glad you managed to watch your chosen programmes during … Show more

    Hout Bay View Boutique Hotel
    17 February 2025
  • Sarah

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    Gorgeous location and exquisite decorative taste. And a gorgeous pooch! Beds really comfortable.

    Dettol shower gel. Balcony not swept so traipsed leaf debris inside. Limited fruit for breakfast.

    Property response:

    Hello Sarah Thankyou indeed for such a kind review. Paco the collie was delighted that he was mentioned. It was rather windy during your stay at night and during the day which made keeping the terraces leaf free challenging. Our house keeper did her best to sweep everyday and she is sorry that one or two leaves came into the room . Thankyou again for your kind review and a thumbs up from Paco the collie

    Hello Sarah Thankyou indeed for such a kind review. Paco the collie was delighted that he was mentioned. It was rather windy during your stay at night and during the day which made keeping the terraces leaf free challenging. Our house kee… Show more

    Hout Bay View Boutique Hotel
    17 February 2025
  • Jenny

    Reviewed: 13 February 2025 · Stayed in January 2025

    Verified review

    Beautiful property, in a stunning location. Amazing views from the breakfast room, and the breakfast was very good. We only stayed 1 night, and had a very comfy stay.

    Just felt there were a few too many rules - folders everywhere telling you the do’s and don’t. Understandable I suppose as it is the Hosts home.

    Property response:

    Hello Jenny Thank you for your short stay overnight. You are very kind to write such a kind review about the views and the breakfast, which we will pass onto all the staff that made your stay so comfortable. The ‘one’ guest information folder in your room is a collection of information that helps guests enjoy their stay to the full. It offers insight into all the facilities we offer at the hotel and suggestions about travelling further a field. A simple offering to all our guests who need specific information or those who care to casually browse its contents. Thank you again for your very kind comments. Best regards Hout Bay View Boutique Hotel

    Hello Jenny Thank you for your short stay overnight. You are very kind to write such a kind review about the views and the breakfast, which we will pass onto all the staff that made your stay so comfortable. The ‘one’ guest information fo… Show more

    Hout Bay View Boutique Hotel
    13 February 2025
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  • Kirsty

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review

    Lovely atmosphere and very friendly and helpful staff, beautiful view.

    It's on a hill which gives a beautiful view, but may cause a challenge if you struggle with hills.

    Property response:

    Hello Kirsty We were delighted to offer you hospitality and thank you for your kind review. Our position offers a spectacular view point. I was heartened to see you take the journey to the boutique hotel in your stride by foot on the short distance from Hout Bay. Thank you again for you kind review Hout Bay View Boutique Hotel

    Hello Kirsty We were delighted to offer you hospitality and thank you for your kind review. Our position offers a spectacular view point. I was heartened to see you take the journey to the boutique hotel in your stride by foot on the shor… Show more

    Hout Bay View Boutique Hotel
    2 February 2025
  • Caroliena

    Reviewed: 30 January 2025 · Stayed in January 2025

    Verified review
  • Ansari

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review
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  • Ian

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review
  • John

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review
  • Alfred

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    Everything

    Everything was good

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  • Naledi

    Reviewed: 29 November 2024 · Stayed in November 2024

    Verified review

    Breakfast area was just superb, you are having this scrumptious meal and facing the ocean it was just breath taking.

    if there was a lift or someone to carry the bags.

  • Nikolay

    Reviewed: 16 November 2024 · Stayed in November 2024

    Verified review
  • Yunye

    Reviewed: 3 May 2024 · Stayed in March 2024

    Verified review
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  • Gabor

    Reviewed: 27 April 2024 · Stayed in March 2024

    Verified review
  • Cyril

    Reviewed: 11 April 2024 · Stayed in January 2024

    Verified review
  • Avril

    Reviewed: 24 March 2024 · Stayed in February 2024

    Verified review
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