Minibar rules

I booked the Atlantic Suite, which boasts a breathtaking view of the mountains and ocean, just as described. What truly stands out about this hotel is its warm and welcoming atmosphere; you can really feel the family vibes. Each night, my room was thoughtfully prepared, complete with a delightful chocolate shaped like the map of Africa. The food and breakfast were exceptional, and Chef NoNo was truly dedicated to providing the best culinary experience. I highly recommend this place!

Stayed in September 2025

I love this hotel, I will recommend it 1000x

Cleanness, friendly staff always willing to assist with a smile, comfortable bed and gorgeous views

Stayed in August 2025

Nothing at all

Absolutely everything. The view, the staff, the facilities

Stayed in July 2025

Nothing

Great staff m, lovely view

Stayed in July 2025

We were however, disappointed with the service we received, which wasn't in line with other 5-star experiences, both internationally and locally. My wife and I are very well travelled and have a good idea of what we would expect of a 5-star experience , and in a city like our home here in Cape Town, we should be bench marking this establishment against the best of the best amongst boutique hotels. We found staff rather unwelcoming and unfortunately not professional. We kindly requested a late check-out (if possible - even if it’s for a hour later) and we were told '10 is 10' (the request was not taken by staff to the manager either). We were also told at check-in that there'd be a turn-down service in the evening which didn't happen, as after we had gotten back to our room, I had gone back upstairs and we had to ask for this to be done. The response to this was that the other lady on duty should have done it, indicating poor communication. This was done after the request was made after I had gone up to ask for it, which should not be the case at a 5 star establishment. We were also not asked how the stay was when checking out (by the staff or the Assistant Manager that was apparently on duty - did not see him during the morning), which we do expect of a 5-star establishment having stayed elsewhere in Cape Town, and having travelled to just over 25 other countries

The property itself is fantastic, with great views, modern furnishings and indoor/garage parking. It's well-maintained and quiet lending an air of luxury to the garden suite which we stayed in. The rooms and bathrooms are extremely spacious and dinner & breakfast was very good. This is what we would expect is on offer at a high end establishment at the heart of Camps Bay. Brilliant in this regard.

Stayed in July 2025

Nothing to be honest.

The stay was great. 5 🌟

Stayed in June 2025

The staff particularly Lwanda were very welcoming and helpful.

Stayed in June 2025

The check out time was inconvenient for me Was 10:00 a.m. Too early

Clean,safe,quiet & comfortable room with amazing landscape Location is okay not far from the beach Breakfast is good but nothing special Staff nice and friendly

Stayed in June 2025

Needs more electric sockets. Daigonal configuration made adaptors tricky.

The Atlantic suite was amazing, the views over the bay and sleeping with the doors open to the sound of the crashing waves. A wonderful room. Hot tub was a bonus.

Stayed in June 2025

Brilliant location and wonderful team

Stayed in May 2025

I wish there was some free weights, small place to stretch light workout.

Everything was amazing; staff so friendly and helpful. Breakfast was just amazing. Super clean place and the small details go along way chocolate on the pillow at night, all toiletries available etc

Stayed in June 2025

Nothing

Amazing breakfast 😊

Stayed in June 2025

Nothing

Great location. Calvin and the team made our stay special by upgrading our room and accommodating all of our needs. Calvin: Thanks for the wine recommendations. We will be back soon.

Stayed in May 2025

Few construction sites around the hotel, but aware this is nothing the hotel itself can influence.

The property was just stunning! Very stylish, modern and just lovely. It felt very intimate and exclusive. Everything was done and and handled with so much attention to detail. The beds were incredibly comfy and the breakfast with a gorgeous view just amazing! All the staff was super friendly and helpful!

Stayed in May 2025

Nothing.. it was Perfect

Staff/ location / room

Stayed in May 2025

Nothing! Perfect accomodation.

The staff were so helpful and we're always available. The location was fab, views incredible and the penthouse was an incredible space!

Stayed in May 2025

It's all in the details. Everything was more than our expectations. Exquisite!

Stayed in May 2025

Nothing

The property was clean with great views and easily accessible to the market and beaches

Stayed in April 2025

This hotel was beyond our expectations. The view from our room, the staff, the cleanliness and of course the hot tub on our balcony!

Stayed in May 2025

Could not find AC remote control

Everything

Stayed in April 2025

Unfortunately there was a crane but not their fault!

A great little gem in Camps bay, all staff were super friendly especially Lwando she went above and beyond. There was another lady who worked evenings who also went above and beyond. Rooms were spacious and had all amenities provided. All were happy to answer any questions and gave us good advice. The views were just spectacular! 5/5

Stayed in April 2025

The hotel is a very cute little boutique about a 10 minute walk up a hill from the main strip of camps bay. Has a lovely living room area with bar and pool, then a restaurant with a stunning view over the sea. The room was big and very well stocked (GHDs, hairdryer, cards, games, loaded with toiletries). And the staff were amazing always super friendly and helpful. It’s great choice if you want to be off of the busy main road!

Stayed in April 2025

Room are clean and the inside is beautiful

The place is indeed the Lion’s Eye

Stayed in April 2025

Bed not so comfortable, room very stuffy, staff partly very unhelpful

Very clean, great amenities, staff partly very nice and charming

Stayed in March 2025