Nothing.

This property cannot be beaten when it comes to its amenities, service, staff and beautiful grounds. As a frequent traveller I can say this is one of the best properties I have stayed at. The staff’s attention to detail and willingness to go the extra mile really make it feel like a home away from home. It’s amazing that they manage to provide the best service in all their offerings from food to the spa everything was excellent!

Stayed in June 2025

Excellent service

Stayed in June 2025

It is more expensive than certain wine estate but well worth it.

Beautiful hotel, modern, lovely gardens and great wines.

Stayed in March 2025

Nothing comes to mind

Perfectly located, excellent amenities and superb staff. From the welcome on arrival to farewell on departure it was a thoroughly enjoyable experience

Stayed in June 2025

It was our Wedding night and the staff dressed up the room very Romantic,the champagne and little chocolate threats was very thoughtfull of them.The welcoming and the treatment from the Reception staff was Very professional.We will Definitely come back and do a Summer Holiday.Also the staff at the Restaurant, very professional and friendly...We had an all round lovely Experience... Thank you Regards

Stayed in May 2025

Nothing to fault

Beautiful modern hotel and stunning grounds with endless facilities, very comfortable rooms, everything clean and pristine, lovely spa treatments, great selection of restaurants, friendly well trained staff and overall great offering.

Stayed in May 2025

Room service took a bit longer than hoped for.

This property exceeded my expectations. The room was beautiful and comfortable. I developed a migraine headache on the morning of checkout and the guest relations manager was kind enough to send someone to the pharmacy to get medication for me, since I had run out.

Stayed in May 2025

I can't even think of anything....the experience was positive and beautiful

Loved the entire experience. My family and I loved the experience and will definitely be using your hotel for every Cape Town visit

Stayed in May 2025

Traffic, but that's not in your control.

Staff were amazing

Stayed in May 2025

Nothing

Excellent breakfast

Stayed in May 2025

The staff were the highlight, extremely professional, friendly and helpful.

Stayed in April 2025

There is not one thing I can fault. We loved it so much here and there is so much to do that we did not leave the Hotel at all for out entire stay here. They provide more than enough to just spend all ypur time at the estate.

Stayed in May 2025

Only thing was when we arrived, no porter helped us with the luggage even though I could see people at the reception. No one opened the front door till they saw me struggling with trying to open and then push my luggage through, as the doors are quite heavy. But they made up for it, as he took us round for a tour of the premises to help us orientate ourselves.

The staff were exceptional and professional. The beds were so comfy. The facilities in the room were exceptional and the view from the room was just spectacular. The breakfast was terrific and extremely tasty. The spa was just terrific, and was one of the best massages we have ever had. The spa facilities was definitely top notch! Will definitely be back for the spa!

Stayed in May 2025

Nothing!

Beautifully built, over the top service, confort

Stayed in May 2025

N/A

We liked the facilities and the spa treatments were really good!

Stayed in April 2025

Nothing

The facilities are amazing

Stayed in April 2025

The high voltage wires that cross part of the hotel parking lot and golf course. The location is not the best, just on the start of Stellenbosch.

Hasendal Hotel is simply a marvel. From the moment you arrive, everything radiates excellence—impeccable service, every detail thoughtfully considered, and a truly outstanding infrastructure. The entire place is designed to deliver a unique and memorable experience. What truly sets it apart is the warmth and professionalism of the staff. They are kind, attentive, and genuinely dedicated to making your stay exceptional. Considering the quality of the place, the amenities, and the overall experience, the price is more than fair. We wholeheartedly recommend Hasendal Hotel and will absolutely return.

Stayed in April 2025

Nothing it was perfect.

This was one of the most incredible stays of my life. The facilities were absolutely gorgeous and well maintained and designed. Stunning surroundings and a world class roster of staff members who truly treat you like royalty.

Stayed in April 2025

Not having enough varieties of the main menu..

Very nice

Stayed in April 2025

The staff was incredible, and our stay there was like a dream. the rooms are better than the photos. it was so good that we decided to book another night after we got there. I would recommend that you book things like golf and wine tasting in advance and not wait until the last second like we did as we didn't have room for the wine tasting. other then that it was perfect.

Stayed in March 2025

Nothing

Beautiful

Stayed in March 2025

Superb setting , luxury finishes with lovely art all over the hotel .Staff welcoming and friendly . I also loved that the distance from the airport wasn’t too long .

Stayed in March 2025

Nothing

Excellence Location, clean and modern rooms, excellent entertainment options and wonderful staff Considerate and accommodating to guests

Stayed in March 2025

Very friendly staff. Made early check-in possible. Great breakfast!

Stayed in February 2025