32 Burg Street, Cape Town CBD, 8000 Cape Town, South Africa
#198 of 224 hotels in Cape Town
Guests' ChoiceBased on 84 hotel reviews
6.8Cleanliness
7.7
Comfort
7.4
Location
7.6
Facilities
7.1
Staff
8.2
Value for money
7.1
Free Wifi
2.5
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End of dialog contentReviewed: June 29, 2025
Liubov
RussiaNoisy guests and smell of smoking
Location, it is clean, has a fridge.
Stayed in June 2025
Reviewed: June 7, 2025
Lefophane
South AfricaThe signage outside should be improved.we almost got lost because we couldn't see any signs of the accomodations.
There was no breakfast
Stayed in June 2025
Reviewed: May 20, 2025
Maduray
South Africasitting outside on the balcony could get you full off poo birds. they should maybe get some umbrellas so that the guests can relax better
location was good
Stayed in May 2025
Reviewed: May 5, 2025
Theodore
South AfricaThe shower door in room 5 leaves a gap and water leaks out onto the toilet floor when showering.
I didn't include any meals
Stayed in April 2025
Reviewed: March 24, 2025
Curlon
South AfricaThe low ceiling, esp in the tiny bathroom. Parking was a bit of an ussue which they managed to sort out for us.
This room had everything i needed, a balcony and friendly staff. Great value for money
Stayed in February 2025
Reviewed: February 27, 2025
Vuyani
South AfricaNone offered
Stayed in February 2025
Reviewed: February 27, 2025
Thakane
LesothoI do not know if its the owners or friends that frequent the place, they are noisy and there is no privacy with doors that lead to the balcony. There is no designated smoking area, if one were to walk in my room they would think I smoke weed, those frequenters smoked it a lot and it was going straight in to the rooms. It is very unprofessional and not accommodating
the place is clean inside, but they could do better with the signage because we kept getting lost
Stayed in February 2025
Reviewed: February 23, 2025
Elelwani
South AfricaN/A
Stayed in February 2025
Reviewed: February 10, 2025
Moses
South AfricaNo aircorn,the rooms are too small nd it's hard to find the place
It's close to everything
Stayed in February 2025
Reviewed: January 28, 2025
Pablo
Germanybuilt quality really bad, night time access by calling someone subpar
location, own bathroom
Stayed in January 2025
Reviewed: January 27, 2025
Christian
South AfricaI had to pay for a parking
The environment
Stayed in January 2025
Reviewed: August 15, 2025
Adams
South AfricaYes the room across us that night were so drunk an loud banging the door every time they walked in or out of the room an came to knock on our door 3am the morning so very dissatisfied with that
Stayed in August 2025
Reviewed: August 4, 2025
Morne
South AfricaRequest for Refund Due to Unsatisfactory Accommodation Experience Dear Booking.com Customer Service I am writing to formally express my dissatisfaction regarding my recent experience with a reservation made through your platform. Upon arrival at the designated venue, I discovered that it did not match the descriptions provided in the advertisement. The conditions of the establishment appeared unsafe, which was alarming. When I approached the reception to discuss my concerns, the interaction escalated into a dispute due to their lack of honesty about the facility’s standards. I must emphasize that I cannot recommend this venue to any Booking.com clients. My experience led me to believe that this establishment operates more like a criminal enterprise than a legitimate accommodation option. In light of these circumstances, I respectfully request a full refund for my reservation. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Morne
Request for Refund Due to Unsatisfactory Accommodation Experience Dear Booking.com Customer Service I am writing to formally express my dissatisfaction regarding my recent experience with a reservation made through your platform. Upon arrival at the designated venue, I discovered that it did not match the descriptions provided in the advertisement. The conditions of the establishment appeared unsafe, which was alarming. When I approached the reception to discuss my concerns, the interaction escalated into a dispute due to their lack of honesty about the facility’s standards. I must emphasize that I cannot recommend this venue to any Booking.com clients. My experience led me to believe that this establishment operates more like a criminal enterprise than a legitimate accommodation option. In light of these circumstances, I respectfully request a full refund for my reservation. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Morne
Stayed in July 2025
Reviewed: August 3, 2025
Immrah
South AfricaIm sorry to say, i didn't like that there was no table or chair in the room, and the fact that we had to eat in the lounge. We were 2 guests but they only provided 1 guest towel and 1 hand towel. The wifi was not great. Staff was nice.
Stayed in August 2025
Reviewed: June 30, 2025
Sindiswa
South AfricaThe smell of Marijuana and the opening of the door but they sort it out
Place was clean and the lady in the reception was very accomodatative and very sweet
Stayed in June 2025
Reviewed: June 22, 2025
Suzan
South AfricaNothing actually...best service
Friendly 😁 staff and very much acccodating .
Stayed in June 2025
Reviewed: June 21, 2025
Moegamat
South AfricaOn our departure being charged extra R200 for food stain on the sheets
Location was excellent
Stayed in June 2025
Reviewed: June 15, 2025
Taonashe
South AfricaWiFi was not working well in our room
The place was nice and the receptionist was very polite with us
Stayed in June 2025
Reviewed: May 24, 2025
Najib
South AfricaIt was a bit noisy from other guests
The facility was so clean and they have good customer service
Stayed in May 2025
Reviewed: May 4, 2025
Rika
South AfricaNo Sign on door for name of guest house! I really struggled to find the place! Noisy guests were not quieted by staff. Parking was problem.
Not too far from embassy
Stayed in April 2025
Reviewed: April 8, 2025
Thomas
South AfricaThe room’s ceiling is dropped such that a 1.8m (height) in person can’t move nicely you’ll have to drop your head. No kitchen is available either in your room or a dedicated area. No parking
The location of the hotel.
Stayed in April 2025
Reviewed: March 27, 2025
Nasrin
South AfricaThe staff was very friendly and the location is great
Stayed in March 2025
Reviewed: March 17, 2025
Mbirimuje
NamibiaFriendly staff
Close to where I needed to go
Stayed in February 2025
Reviewed: March 16, 2025
Shanoeshqah
South AfricaEverything was on top of everything, movement limited. No refrigerator in room nor microwave.
The staff
Stayed in March 2025
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