Reviews of Ellerman House 5 stars
180 Kloof Road, Bantry Bay, Bantry Bay, 8005 Cape Town, South Africa
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Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat location with a breathtaking view. Homely atmosphere paired with modern facilities. Exceptional customer service by competent and attentive staff. Incredible Spa.
My room didn't have much of a view and I was struggling to get it warm.
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewBeautiful property with an amazing view of the Bay. Well maintained Exceptional friendly professional service
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewFantastic choice and varieties for breakfast and the option of outdoor terrace with wonderful views was greatly appreciated
There is nothing not to like ever y aspect was at the highest level
Dear David, Thank you for your wonderful review of Ellerman House. It was a pleasure having you with us, and we look forward to welcoming you back in the near future. Warm regards, Ellerman House Team
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 December 2024 · Stayed in September 2024
Verified reviewThe position with the view, friendly staff, fabulous food and a great spa
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewwe liked everything. the amazing, friendly, helpful staff, the spacious comfortable bedroom the large full bathroom, the delicious food and the beautiful view
there was nothing we didn't like
Dear Ursula, Thank you so much for your kind words. We’re thrilled you enjoyed the incredible location, attentive service, and our beloved pantry! It’s always wonderful to hear when the views and amenities make a lasting impression. We also appreciate your note on the vegan and vegetarian options — we're actively working on enhancing these offerings to ensure an even better experience next time. We look forward to welcoming you back to Ellerman House soon. Best regards, Ellerman House Team
Dear Ursula, Thank you so much for your kind words. We’re thrilled you enjoyed the incredible location, attentive service, and our beloved pantry! It’s always wonderful to hear when the views and amenities make a lasting impression. We als… Show more
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewBeautiful views. Incredible staff.
Dear Hala, A heartfelt thank you for the glowing review! We’re honoured to be part of your unforgettable Cape Town memories. Best regards, Ellerman House Team
Reviewed: 15 October 2024 · Stayed in September 2024
Verified reviewIt’s our second time staying here, and was as wonderful as the first time! We are so in love with Ellerman House overall service and team.
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Dear Cheila, Apologies for our late response. Thank you for choosing Ellerman House again for your stay! Your continued support means the world to us, and we’re thrilled to have been part of your journey. We look forward to welcoming you back again for even more memorable moments! Best regards, Ellerman House Team
Dear Cheila, Apologies for our late response. Thank you for choosing Ellerman House again for your stay! Your continued support means the world to us, and we’re thrilled to have been part of your journey. We look forward to welcoming you … Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewIt is a fantastic hotel.
The staff are wonderful
Dear John, Thanks for the complementary review. We hope to have an opportunity to welcome you in the future. Best regards, Ellerman House Team
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewBeautiful location, great staff, excellent food
Dear Claire, Thank you for the wonderful 5-star review! We’re delighted to hear that you enjoyed your stay at Ellerman House and truly appreciate your kind words. We look forward to welcoming you back for more memorable experiences in the future! Best regards, Ellerman House Team
Dear Claire, Thank you for the wonderful 5-star review! We’re delighted to hear that you enjoyed your stay at Ellerman House and truly appreciate your kind words. We look forward to welcoming you back for more memorable experiences in the … Show more
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewBursting with amazing art. Lovely view down to the ocean. Staff are warm and welcoming and couldn’t possibly do enough for you. Food is excellent.
Location was a bit out of the way.
Good afternoon Sandra, Thank you so much for your kind words! We’re delighted that you enjoyed the art collection, ocean views, and warm hospitality from our team - they truly love creating memorable experiences for our guests. We're glad to hear you loved the food as well! While we are a little removed from the hustle and bustle, we hope our serene location added to the charm of your stay. We look forward to welcoming you back soon for another unforgettable visit! Best regards, Ellerman House Team
Good afternoon Sandra, Thank you so much for your kind words! We’re delighted that you enjoyed the art collection, ocean views, and warm hospitality from our team - they truly love creating memorable experiences for our guests. We're… Show more
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewFrom booking to arrival and the time during your stay, Ellerman house staff make everything special and work hard to ensure you not only have a great stay with them, but also enjoy the many attractions around Cape Town. Nothing is too much trouble for them. We will be back, the entire experience is simply world class.
The weather one day was not so good! :( unfortunately Ellerman house can't control that !
Thank you so much for this wonderful review! We're thrilled that every part of your experience, from booking to exploring Cape Town, felt special and seamless. Our team takes great pride in going above and beyond to make each stay unforgettable, and we’re so pleased to know you felt that. If only we could work our magic on the weather too! We can’t wait to welcome you back for sunny days and memorable moments at Ellerman House Best regards, Ellerman House Team
Thank you so much for this wonderful review! We're thrilled that every part of your experience, from booking to exploring Cape Town, felt special and seamless. Our team takes great pride in going above and beyond to make each stay unf… Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewExceptional experience! The hotel looks like a castle, with so much art in it, manager told me they are the biggest private art collectors in Africa. Location is outstanding, interrupted views over the ocean and the amazing Cape Town’s sunset. Staff is wonderful, very helpful and attentive. I had a special request for candles and rose petals in the room on our arrival, and they made it so perfect and special. Wine cellar is so out of the ordinary, they impersonated a wine opener. Bar and restaurant are very good, and breakfast is exceptional! I asked for late check out and they gave it for free until 3pm, and I was very impressed that they even cleaned the room, as if I was going to stay one more night. Probably second best hotel I’ve ever been to (and I travel a lot, to many different countries). I will come back for sure!
Nothing, everything outstanding
Good afternoon Cheilsa, Thank you so much for this glowing review! We’re delighted to hear that every aspect of your stay, from the art-filled ambiance to the sunset views, felt exceptional. Our team takes great pride in creating a truly memorable experience, and we’re thrilled to know that your special requests were met with such care. It’s wonderful to hear that you enjoyed the unique touches of our Wine Gallery, and the dining experiences and that we could make your late checkout as comfortable as possible. We can’t wait to welcome you back to Ellerman House for another unforgettable stay! Best regards, Ellerman House Team
Good afternoon Cheilsa, Thank you so much for this glowing review! We’re delighted to hear that every aspect of your stay, from the art-filled ambiance to the sunset views, felt exceptional. Our team takes great pride in creating a truly… Show more
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewA fabulous haven of peace post a long work trip ..
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Good afternoon Claire, Thank you for your complementary review. Best regards, Ellerman House Team
Reviewed: 14 March 2024 · Stayed in March 2024
Verified reviewThe location is fantastic with panoramic ocean views, the team are very professional and the food is excellent
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Dear Claire, Thank you for your wonderful feedback! We're thrilled you enjoyed our panoramic ocean views, exceptional cuisine, and the attentive service from our team. It was a pleasure having you with us, and we look forward to welcoming you back for more beautiful views and memorable experiences at Ellerman House! Best regards, Ellerman House Team
Dear Claire, Thank you for your wonderful feedback! We're thrilled you enjoyed our panoramic ocean views, exceptional cuisine, and the attentive service from our team. It was a pleasure having you with us, and we look forward to welcom… Show more
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewEverything was perfect.
Dear Christoph, Thank you - we appreciate your complementary feedback. Best regards, Ellerman House Team
Reviewed: 5 December 2023 · Stayed in December 2023
Verified reviewReviewed: 5 December 2023 · Stayed in November 2023
Verified reviewReviewed: 9 October 2023 · Stayed in October 2023
Verified reviewReviewed: 14 September 2023 · Stayed in September 2023
Verified reviewEverything was exceptional!!! The staff, the location, the excursions and our Room was phenomenal!
Thank you for your wonderful feedback! We're thrilled you enjoyed your stay! Best regards, Ellerrman House Team
Reviewed: 27 August 2023 · Stayed in August 2023
Verified reviewThe art! It's like staying in an art gallery. The wine cellar is also incredible
The food was good but not amazing
Dear Danella, Thank you for your wonderful feedback! We're thrilled you enjoyed our panoramic ocean views, exceptional cuisine, and the attentive service from our team. It was a pleasure having you with us, and we look forward to welcoming you back for more beautiful views and memorable experiences at Ellerman House! Best regards, Ellerman House Team
Dear Danella, Thank you for your wonderful feedback! We're thrilled you enjoyed our panoramic ocean views, exceptional cuisine, and the attentive service from our team. It was a pleasure having you with us, and we look forward to welc… Show more
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewBest hotel in capetown
Dear Adenekan, Thank you for your complimentary review. We hope to welcome you back sometime soon. Best regards, Ellerman House Team
Reviewed: 13 March 2023 · Stayed in March 2023
Verified reviewAmazing, fantastic staff, fantastic location, fantastic food, FANTASTIC
Dear SP, Thank you for your complimentary review. We strive to create memorable guest experiences for our guests and we're happy that you enjoyed your Ellerman House guest experience. Best regards, Ellerman House Team