Reviews of Crags Country Lodge 5 stars
The Crags (off the N2), 6602 The Crags, South Africa

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewAbsolutely everything! It was a magical stay
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewGreat service - stunning views!
Only got to stay three nights!
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBeautiful intimate setting. Super friendly staff. Delicious breakfast and dinner. The “personalised” menu’s are a nice touch.
For a 5 star rating one would expect a few extra special touches, like mosquito repellent or plug-ins for the room, a small vase with fresh flowers (there is so much in the beautiful indigenous garden), perhaps a complimentary bottle of wine on arrival, a magazine or two to read, air conditioning and perhaps a helpful information file with places of interest/things to do, etc. A “DO NOT DISTURB/PLEASE CLEAN THE ROOM” sign would also be good to have.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewVery friendly and helpful staff Incredible, almost 360 deg, views Very large room Clean Comfortable bed Seating area inside and outside room Easy parking Good WiFi Fantastic restaurant and food Nice, quiet grounds - very peaceful setting Good pool Turn down service each night
Could have done with A/C in the rooms, but was still cool enough with the ceiling fan
Reviewed: 14 March 2025 · Stayed in January 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewThis was a revelation as we had not planned to stay when planning our holiday The location,staff and the time and effort they put in to making our stay memorable
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewCrags Country Lodge is a fairly new place outside of Plettenberg. Only 9 rooms, so not too crowded at all. We loved the design and our beautiful room and the views into the mountains. The pool area is a wonderful spot to relax. It is a 15 min drive into Plettenberg town and close to many attractions around Plett including beautiful beaches. Breakfasts were extremely delicious and nicely presented. The staff was super friendly and we even were offered a really good flat white coffee.
We missed some information about the area. Walks around the property, activities, Dinner and Lunch recommendations etc. They do offer dinner or/and lunch in the hotel on prior booking.
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewThe mountain view is so peaceful and relaxing to watch from the terrace. The staff was extremely thoughtful and the room is modern with all the comfort you can wish for.
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewWe were recommended this place a year ago by an english couple in St Francis. We have just stayed here for 2 nights and we have now already booked for Nov 25 and March 2026. We stay at some lovely places along the Garden route and this is one of the best. Don't bother to go out and eat, have a drink on the terrace and eat in. We stayed 2 nights and ate in both nights. The staff are very attentive and the service is first class - just look at all the reviews! Date visited
N/A
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewLocation, scenery, staff, and food are all fantastic. Rooms are clean. Staff are very friendly and helpful. Just book, you won't regret it.
We did request almond milk for our coffee at breakfast which they did have for us but there wasnt any in our room for the evenings or before breakfast, that would have been a nice touch.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in February 2025
Verified reviewThe lodge is in an area of outstanding natural beauty. The lodge massively exceeded our expectations and the online pictures do not do it total justice. The lodge was completed approximately 2 years ago to a very high standard. It is a superb accommodation for total relaxation. The communal areas are designed and furnished once again to a very high standard. Fabulous grounds with the added bonus of a swimming pool and exceptionally comfortable loungers. Room number 1 is extremely comfortable and spacious. A lot of thought has been given to the beautiful decor and furnishings. Breakfast and dinner were both excellent and plentiful. James who is the manager goes out of his way to ensure the satisfaction and enjoyment of his guests. His wife is the Chef and is extremely talented. Given the overall quality of the lodge it represents excellent value for money. it We will not hesitate to return.
A fixed pathway with lights from the rooms to the communal areas and the car park would certainly help especially in the dark. A rail to aid getting in and out of the swimming pool would also be helpful for people with mobility issues. Just a couple of very picky items which certainly aren’t essential but would be an improvement.
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewPretty much everything. The room was immaculate. House keeping was ridiculous (in a great way!) - you seemed to leave the room for a moment and when you came back in everything was made and immaculate. All the staff, without exception, could not have been more helpful and sincere. The back drop of forest covered mountains is just beautiful. Breakfast was comprehensive and the menus, with their personal touch (you'll find out when you visit), just added that little bit extra. Class accommodation where everyone is working hard to ensure you have the best stay possible. Highly recommend.
You're a little out of Plett, which is no issue if you drive, but it does make taxis a little more expensive.
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewThe Lodge was amazing. Everything was brand new, so stylish and very thoughtful. The service was amazing and everyone went out of their ways to make the stay perfect. Such a lovely place!
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewIf I could rate this higher than 10, I would. Every aspect surpassed our already high expectations. James has exceptional knowledge of wines and we really enjoyed spending time with him. The staff all go above and beyond to create personal experiences for us and it felt as if we were the only guests. The views are absolutely unparalleled in the area along with the landscaping and the design of the hotel. The two dogs were another highlight for us, we loved how happy they always were. A hotel with dogs and no children is possibly the best combination for us.
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe place is absolutely beautiful and very clean. The staff is very friendly and always willing to assist.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewThis is a stunning place to stay, just outside of Plett. The staff could not do more to make you feel at home and assist you, especially Siso. And the quality of the food is exceptional. Would 100% recommend
Reviewed: 14 December 2024 · Stayed in November 2024
Verified reviewAlles
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewExceptional, a true delight, one of the very best boutique hotel experiences we have had in all our travels. Go, stay, unwind, you will not be disappointed. And dont bother about booking dinner anywhere else - each night was a feast, and the wine list is spot and, balanced and compliments both food and location.
We loved it all, from the smallest of touches, to the big ticket items, there was noting not to like.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewThe location and surroundings were excellent
Rooms to close to each other
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewThe comfort and stylish rooms
-