Reviews of Coastlands Musgrave Hotel 4 stars
315 - 319 Peter Mokaba Ridge , Musgrave, 4001 Durban, South Africa
#38 of 100 hotels in Durban
Guests' ChoiceReview score
Based on 1409 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
-
Comfort
8.6
-
Location
8.6
-
Facilities
8.1
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Staff
8.5
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Value for money
8.1
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Free WiFi
8.4
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Reviewed: 1 September 2025
Thando
South Africa3 reviews7.0“Great view.”- • Leisure trip
- • Couple
- • Deluxe Room with Ocean View
- • Stayed 1 night
- • Submitted via mobile
Wifi was not connecting from the room, it was only active when you by reception area. Trainees should be more friendly a little bit of smile wouldn’t hurt. Bathtub stopper not working properly. Sanitation stations should be checked frequently the one by the elevator at reception was completely empty. Fruit platter was off didn’t even touch it.
Breakfast was amazing. Moment I saw Chef Derrick I knew quality was definitely there. Complements to “Chef my Chef”
Stayed in August 2025
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Reviewed: 27 August 2025
Pat
South Africa11 reviews2 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Standard Room
- • Stayed 1 night
unfortuntaley an embedded smell of cigarette smoke. Not sure how hotels get rid of it. I acknowledge that it is difficult to get guests not to smoke in the rooms. But the smell is there ... in carpets, mattress, pillows etc
Stayed in August 2025
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Reviewed: 26 August 2025
Charlene
South Africa21 reviews1 helpful vote7.0“Timothy the porter was amazing. Best service.”- • Leisure trip
- • People with friends
- • Deluxe Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Bad service. Front desk were not helpful. Management bad.
Price. Location.
Stayed in August 2025
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Reviewed: 23 August 2025
Farhana
South Africa21 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Economy Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Central location nice halal breakfast
Stayed in August 2025
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Reviewed: 13 August 2025
Melissa
South Africa6 reviews3 helpful votes9.0Superb- • Couple
- • Deluxe Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
My stay was too short
Mayuri, at reception was phenomenal. Helpful and extremely pleasant. I believe she one your greatest assets
Stayed in August 2025
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Reviewed: 13 August 2025
Shiela
South Africa27 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Hotel needs a soft refurbished
Stayed in July 2025
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Reviewed: 7 August 2025
Sinazo
South Africa12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Economy Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Happy
Stayed in July 2025
-
Reviewed: 5 August 2025
Samkelisiwe
South Africa1 review9.0“I real enjoyed my stay it was peaceful”- • Leisure trip
- • Group
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
I liked everything
I did eat any breakfast
Stayed in August 2025
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Reviewed: 4 August 2025
Lekisha
South Africa15 reviews6 helpful votes9.0“Great place! We'll definitely be back :)”- • Leisure trip
- • Family with young children
- • Deluxe Room with Ocean View
- • Stayed 3 nights
- • Submitted via mobile
Sometimes the bathroom had a bad drain smell and we had to leave the window open all the time to help.
The room had everything we needed, and the spacious balcony was clean and beautiful at night. Breakfast and dinner were so good and catered many options for vegetarians.
Stayed in July 2025
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Reviewed: 3 August 2025
Noxolo
South Africa5 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
The room was not clean, there were marks on the sliding door, and also on the mirrors.
The dining area and the size of the balcony. The live performance.
Stayed in May 2025
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Reviewed: 28 July 2025
Dominic
South Africa25 reviews9.0“Night to Remember and Cherish”- • Leisure trip
- • Solo traveller
- • Economy Room
- • Stayed 2 nights
It was a conference the parking was a bit challenging- understandable
Menu had a good variety. Rooms are cosy and clean.
Stayed in July 2025
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Reviewed: 28 July 2025
Joyce
South Africa4 reviews8.0Very good- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
I like that there are clean
Stayed in July 2025
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Reviewed: 28 July 2025
Jagatheesan
South Africa14 reviews8.0“Clean, neat and pleasant environment”- • Business trip
- • Couple
- • Economy Room
- • Stayed 2 nights
- • Submitted via mobile
No booklet with guide to facilities No gym
Friendly and helpful staff
Stayed in July 2025
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Reviewed: 26 July 2025
Carol
South Africa13 reviews9.0Superb- • Leisure trip
- • Group
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Breakfast was good, rooms nice and clean
Stayed in July 2025
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Reviewed: 26 July 2025
Bernhard
South Africa15 reviews1 helpful vote7.0“Solala.”- • Leisure trip
- • Couple
- • Deluxe Room with Ocean View
- • Stayed 1 night
Bar and Restaurant
The room is okay but there is a lot of noise from the very busy road, No way to keep a window open at night. At the bar you don't get any smalls to nibble on, only large portions. The only alternative is the buffet with debatable quality. Better go out for the meals.
Stayed in July 2025
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Reviewed: 21 July 2025
Cherilee
South Africa5 reviews1 helpful vote7.0“Good value for money but very average. The hotel looks and feels a little run down. Would also be nice if the bar areas”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
Our room 416 had a view of the parking. Extremely loud bangs / noises throughout the night. The extractor fan in the bathroom did not work. Found a cockroach in the room as well.
We got married in coastlands Musgrave just over 10 years ago. It is Conveniently located but seems a little run down when compared to the last time I’ve been there.
Stayed in July 2025
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Reviewed: 21 July 2025
Suleman
South Africa38 reviews7 helpful votes7.0“FAMILY TRAVEL TIP”- • Leisure trip
- • Family with young children
- • Deluxe Room with Balcony
- • Stayed 1 night
If you book 2 rooms, it is rather obvious that it is preferred to be next to each other as one generally goes on holiday with kids or elderly parents. Is it so difficult, as you are in the hospitality industry, to realise that and reserve accordingly? Yes, we know the normal answer of being fully booked but that was so really inconvenient, unsafe and disappointing.
Location, Breakfast, Price good
Stayed in July 2025
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Reviewed: 19 July 2025
Faeem
South Africa7 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
The staff was not helpful at all
The location
Stayed in July 2025
-
Reviewed: 18 July 2025
Omar
South Africa6 reviews1 helpful vote7.0“It was ok”- • Leisure trip
- • Family with young children
- • Economy Room
- • Stayed 1 night
- • Submitted via mobile
We requested 2 rooms closed to each other and we get that but we paid extra money. Also 2nd day when we went for breakfast they saying we booked 1 room including breakfast and the other one not. But in the booking system we booked family 5 people includ breakfast and so we paid extra money.,but this issue might be from the booking system not from the hotel. The internet is not great
The rooms is clean and comfortable and location is good and secured. The staff is very helpful
Stayed in July 2025
-
Reviewed: 17 July 2025
Olwethu
South Africa3 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
service
we were assisted with breakfast even though we were a bit late.
Stayed in July 2025
-
Reviewed: 15 July 2025
Candice
South Africa10 reviews1 helpful vote8.0“Short Stay”- • Leisure trip
- • Family with young children
- • Deluxe Room with Ocean View
- • Stayed 3 nights
- • Submitted via mobile
Breakfast was very basic. Food was luke warm and bland. Room finishes and bathrooms are a bit dated. Restaurant staff are on the slow side and there were quite a few trainee staff, which proved to be a bit challenging. Access to the floors are not access controlled so people not staying at the hotel were visiting/walking around . We had someone knocking on our door at 2am, only to find that they had the wrong room number/floor.
Convenient location. Close to shops and restaurants. Lovely views from the upper floor balconies. Cleaning staff were great. Rooms have all the necessary amenities.
Stayed in July 2025
-
Reviewed: 14 July 2025
Suleman
South Africa39 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Had to pay for parking
Breakfast
Stayed in July 2025
-
Reviewed: 14 July 2025
Pragasan
South Africa19 reviews8.0“Very enjoyable and comfortable”- • Leisure trip
- • Solo traveller
- • Deluxe Room with Garden View
- • Stayed 1 night
- • Submitted via mobile
Nothing
Nice big room, friendly staff
Stayed in June 2025
-
Reviewed: 8 July 2025
Loshnee
South Africa6 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
The shower lever did not work when pulling it out to change from the bath tap to the shower. It only worked on the cold side. Maintenance was there and they said it's fixed but we had a Luke warm shower the next day too as the lever only worked on cold. Room 404
Staff are very friendly, hotel is clean bar and outside area very relaxing
Stayed in July 2025
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