Reviews of Clarens on Collett
17 Collett Street, 9707 Clarens, South Africa
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewIt was an absolute pleasure staying at Clarens on Colette. The location was perfect with an amazing view. We enjoyed the tranquility and peace. The hosts are wonderful people and provided great advice as this was our first visit to Clarens. Thank you Mandy and Mark.
Our trip was too short 🙂
hi Deena Thanks again for choosing us for your first visit to our lovely village. We're so pleased you enjoyed the peace and quiet being in a cul de sac offers. We never tire of the mountains, they are majestic and bring a sense of peace and stillness to one's soul. We are truly blessed to be able to appreciate nature around us. It was a treat to host you and share our world with you. We hope you left feeling refreshed and revived. You're welcome back any time. Kind regards Mandy and Mark
hi Deena Thanks again for choosing us for your first visit to our lovely village. We're so pleased you enjoyed the peace and quiet being in a cul de sac offers. We never tire of the mountains, they are majestic and bring a sense of peace … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewMountain View
hi France Thanks for your fabulous review, we really appreciate it. We agree that the lovely mountain views are a big plus. Hope to see you again soon. Regards Mandy
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewPeace of mind and friendly host
Nothing i love the property
Hi Mantjhoto, thank you for your great review. It's always a pleasure to host you, and we're thrilled you feel comfortable and safe here. We've tried to provide a home from home environment. All the best, Mandy and Mark
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewFacilities ie well equipped kitchen. Parking under cover. Coffee,tea,milk, provided. Gas heater, electric blankets. Both Mandy and Mark very helpful and caring. We will definitely visit again.
Dear Sandra, We loved hosting you both. Thanks for your wonderful review. We look forward to your next visit. All the best, Mandy and Mark
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewIt was very comfortable staying there it felt like home
Nothing i loved the property
Hi Mantjhoto, It was great to host you again Glad you enjoyed your stay in the cottage. Thank you for your comments, we are so pleased you find our unit a home from home. All the best, Mandy and Mark
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewHi Monica, thank you for your wonderful review and kind comments. It was a pleasure to host you, and we hope to see you again. All the best, Mandy and Mark
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe room and the atmosphere
Nothing
hi Mantjhoto Thank you for your review. Please let me know if something wasn't clean in the unit, as we have stringent policies around cleaning levels and normally receive 10/10 for this. Please let me know what was not to your expectations. I am sorry if you didn't like the location and didn't feel we offer value for money. We provide a lot of extras in our units and are honest about our location being 1km from the square in a quiet part of town. All the best, Regards, Mandy
hi Mantjhoto Thank you for your review. Please let me know if something wasn't clean in the unit, as we have stringent policies around cleaning levels and normally receive 10/10 for this. Please let me know what was not to your expectatio… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewBeautifully maintained, quiet and peaceful. Very comfortable well equipped.
Hi Leon, we loved hosting you all. We really appreciate you taking the time to post a review. Thank you so much for your very kind words. All the best on your trip, Mandy and Mark
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewQuiet and peaceful
hi Lynda Thanks for your great review. It was a pleasure to host you. We also love the peace and quiet where we are. Our favourite pastime is our morning coffee, taking in nature and the beautiful views. We never tire of it. All the best, Mandy and Mark
hi Lynda Thanks for your great review. It was a pleasure to host you. We also love the peace and quiet where we are. Our favourite pastime is our morning coffee, taking in nature and the beautiful views. We never tire of it. All the best… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewWe loved the mountain views, the cleanness of the place, the hospitality, the quietness, the good people we met and the good vibes of Clarens. We loved how spacious, stylish, modern our studio was. Thank you so much Mandy and Mark for being such great hosts. We had a peaceful and comfortable weekend. You made us feel at home and we appreciate everything. We definitely coming back..
We loved everything.
Dear Constance Thank you for your wonderful review. We're so glad you enjoyed the peace and quiet and could relax and unwind after being out and about. Clarens is a very special place. We're so chuffed you chose us for your first visit to our magical village. Thanks for being such fabulous guests, we look forward to hosting you both again soon. Best regards, Mandy and Mark
Dear Constance Thank you for your wonderful review. We're so glad you enjoyed the peace and quiet and could relax and unwind after being out and about. Clarens is a very special place. We're so chuffed you chose us for your first visit to… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe facility provides everything you need inside and outside. It also cater for all kinds of people
hi Mpho, thanks for your great review. It was a pleasure to host you and your friends. We're so pleased you enjoyed your stay, and we hope to host you in the future. Kind regards Mandy and Mark
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewWill definitely recommend!! Clean, modern & comfortable with everything you need. Very friendly hosts We'll definitely be back
hi Colleen, thanks so much for your very kind words. We're so pleased you enjoyed your stay. It was lovely to meet you, and we hope to host you again in the future. You are welcome back any time. Kind regards, Mandy and Mark
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe Mountain View and The cleanliness of the apartment.
Nothing
Thank you so much for your wonderful review, Simon. Thank you for choosing us for your first visit to Clarens. It was a pleasure to host you. We're pleased you enjoyed the peace and quiet and the wonderful mountain views. We look forward to seeing you in the future. Best regards, Mandy and Mark
Thank you so much for your wonderful review, Simon. Thank you for choosing us for your first visit to Clarens. It was a pleasure to host you. We're pleased you enjoyed the peace and quiet and the wonderful mountain views. We look forward to… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThis was our 3rd time staying at this property yet first time in the 2 bedroom unit as we were with friends. As always, everything exceeded our expectations. The dishwasher and washing machine are a big plus. Mandy and Mark are phenomenal hosts and their place is a peaceful little haven with beautiful mountain views. Town, restaurants and the starting point of all the walking trails are a short walk away. The property is also situated on the parkrun route (the 4km mark)
We loved EVERYTHING 😍
Dear Marie-Claire, it is always such a pleasure to host you all, I am thrilled that you had the opportunity to stay in the two bedroom Cello cottage this time. We are chuffed you and your friends enjoyed the cottage as much as the Clarinet. We have tried to make the unit as comfortable as possible and maximize the amazing views. We appreciate being close to the village square with all the activities, and being even closer to the walking trails and Conservancy. Living in the cul-de-sac adds to the peace and quiet with hardly any traffic passing us. We are delighted that guests can enjoy their chill time in the units and not just see them as a place to sleep. Kind regards, Mandy and Mark
Dear Marie-Claire, it is always such a pleasure to host you all, I am thrilled that you had the opportunity to stay in the two bedroom Cello cottage this time. We are chuffed you and your friends enjoyed the cottage as much as the Clar… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewAmazing location, had everything we needed and the friendliest people!
Dear Mandy, thanks so much for choosing to celebrate your anniversary with us. It was great to meet you both. We appreciate your wonderful review and positive feedback. We have tried to create a home from home and provide what guests need for a comfortable stay. We also love where we are, only a short drive or walk from the activities around the square, but far enough away to enjoy the peace, quiet, and fabulous views when you've had enough and need some downtime. Kind regards, Mandy and Mark
Dear Mandy, thanks so much for choosing to celebrate your anniversary with us. It was great to meet you both. We appreciate your wonderful review and positive feedback. We have tried to create a home from home and provide what guests nee… Show more
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewI left the property and had breakfast at a restaurant in town.
Nothing
hi Seeiso Thanks for your great feedback. I hope you enjoyed the lovely mountain views, peace and quiet we offer, being 1km from the Village Square in a dead-end street...conveniently located on the Park Run route, so an easy walk or drive to the action, and being very close to the Nature Conservancy with the many trails and beautiful scenery. All the best, Mandy and Mark
hi Seeiso Thanks for your great feedback. I hope you enjoyed the lovely mountain views, peace and quiet we offer, being 1km from the Village Square in a dead-end street...conveniently located on the Park Run route, so an easy walk or dri… Show more
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewBeautiful place and Mandy is a lovely host! About 1 km from the center but it's a nice walk, definitely recommend!
Thanks for your wonderful feedback, Niels. We're so pleased you enjoyed your stay with us. We agree that the walk to the village square is most enjoyable. We cherish being located in the quieter part of Clarens near the Nature Conservancy to enable one to relax and enjoy the tranquility and views after a day out exploring. All the best, Mandy
Thanks for your wonderful feedback, Niels. We're so pleased you enjoyed your stay with us. We agree that the walk to the village square is most enjoyable. We cherish being located in the quieter part of Clarens near the Nature Conserva… Show more
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified review