Paid WIFi and paying for parking already dedicated to the room number. Totally unnecessary when it can be included in the initial booking. Honestly such a hassle. It’s not the year 2000 anymore. WiFi is a necessity not a privilege. Especially when mobile signal is not the greatest.

The bed was comfortable.

Stayed in July 2025

Nothing , it was pleasant

Place was well kept and comfortable

Stayed in July 2025

Fridge size

N/A

Stayed in June 2025

I had to pay R50 for my own parking, although it stated that the booking includes parking; I had to pay another R50 for our friend’s parking, staying in the same apartment as us. Not even hand soap supplied!

Location

Stayed in May 2025

We loved the easy access to the beach. The kids totally loved it

Stayed in April 2025

The neighbour always complaining, we were out for holiday and they expected us to behave live we in a church

Stayed in April 2025

The lighting in the shower was awful and they didn’t provide any hand soap to wash hands which was worrying

The beds were very comfortable

Stayed in April 2025

Check-in is at 15:00 but room was not ready till 16:00.

Stayed in February 2025

the shower didn't work

the ocean view was the best and so close

Stayed in December 2024

The apartment had a “tired” feeling about it. The curtains were old and stained. The couch cushions sagged and the chair covers looked like it needed to be replaced. Both the pools were green and not suitable for swimming. Refundable breakage fee of R1000.00 had to be paid through a link that you only receive at Reception. Cellphone reception was at one bar and it took me about 20 minutes to finally get the transaction through. One could not use their WiFi to make this online transaction easier as you had to pay for that through the same link. No card machines available. The receptionist suggested that a cash payment might be easier but, if you depart at a time of the day when Reception is not open, you will not receive your cash back. I found this method very tedious and not effective and I was not the only guest who had this issue.

The location is beautiful and I needed to be close to Lagoon Beach Hotel for an event. The towels were white and clean. The bed was comfortable.

Stayed in October 2024

Only problem is the fact that we got keys to everywhere except to get out by security... Also tried to access the accommodation from the beach but got turned down by security because we did not have that tag as mentioned above. That was a disappointment.. To fight with the guards to get to your accommodation sucks more attention is needed there. Would be nice if the restaurant below was open at times, maybe look at keeping it open and have a small shop... It will bring quite afew customers... The main door to the suite was outdated and needed to be changed as you can't lock from the inside.

We really enjoyed the views and the friendly staff the place was very clean and it was great.

Stayed in October 2024

Not having a restaurant

Perfect location with easy access to the highway

Stayed in September 2024

According to Booking.com I had to pay R500 refundable deposit. Upon arrival it was R1000. The link they sent to make payment was not working. After alot of struggles we managed, as this was their preferred method to refund you within 2-3 working days. Using the card facilities can take up to 14 days. Its a week later and still no refund.

The view

Stayed in September 2024

Check in process can be a little more efficient. We had to wait for housekeeping to check and finish before we could go up to unit. 3pm check in eventually delayed by 45min due to this.

The place was clean and spectacular views. Reception staff was welcoming and kind

Stayed in September 2024

No window in second bedroom Stove didnt work properly Fan in shower made funny noise -faulty Struggled to open sliding door- Beach would have been beautifull without rubble

Near the beach .

Stayed in September 2024

Terrible service from the staff, these staff are so competent in their work.

Stayed in September 2024

Bedding is rather light for a weather like Capetown in Winter No room spray,carpets are not fresh .u don't want to be indoors but to come back and sleep.

Location is great Security is great Sea views are great Staff, especially Mathato served us best

Stayed in August 2024

Had to pay for Parking

Great Appartment

Stayed in July 2024

In the year 2024 paying R65 per day for wifi is a ripoff and just plain weird. There are many uncapped wifi packages on the market these days at affordable prices so I find it very hard to justify charging R65 per day for wifi access. It could easily be worked into the accommodation fee, so I feel like this is just a way to make a quick and easy buck from guests. This is the first accommodation I have come across practising this - it's provided as a basic amenity/facility at all other accommodations. If the location was a remote area, I could understand the charge, but the location is in a metropolitan area. The shower could do with a bit of an upgrade - old and rusty and the shower floor doesn't look appealing.

The reception staff I encountered upon check-in and check-out were fantastic. Very friendly, respectful and helpful. No miserable faces, only happy faces and genuine smiles. Location is great, right on the beach, close to shopping centre and fast food/restaurants. Nice TV - Netflix, Showmax, YouTube etc compatible

Stayed in June 2024

The staff is very unfriendly especially the housekeeping. Very slow when I went to book in I waited an hour at check out had a very friendly gentleman assist but housekeeper 1s again took ages just to check before I could leave. Place is great but the staff not great at all

I liked the view and the sound of the waves

Stayed in June 2024

The lady at the reception was correct but not overly enthausiastic, she gave us the keys and showed us the room but that was about it. The apartment was fine but the general feel was that it was a bit dated and the kitchen was not overly equiped.. The second day we could not get out of the room, the lock was broken !?, luckily we could still leave at beachside and inform the reception and it was fixed during the day ! l the keys for the new lock were left at the gate so we could pick them up on return. It was a bit annoying that we did not have a working transmitter for the boom to enter the terrain, we had to wait for the guard to open for us every time :-(

The view at the Table mountain and the fact we could walk out of our room straight onto the beach ! The apartments are conveniently close to town center.

Stayed in May 2024

So comfy and quite i loved the place

Stayed in June 2024

Really would have liked a room with a view. Asked at check in but it wasn't possible. Strange as the resort was very quiet and rather empty. So that was disappointing being on the ground floor.

Check in and out efficient.

Stayed in May 2024

The staff havent refunded me my deposit and its been weeks of calling and them promising to refund me every week with more disappointments and more costs on myside. Im truly disappointed in their actions

The view...

Stayed in April 2024