Reviews of Harbour House Hotel - Adventure Pads
22 Harbour Road, 7200 Hermanus, South Africa
#21 of 22 hotels in Hermanus
Guests' ChoiceReview score
Based on 97 hotel reviews
8.0Score breakdown
-
Cleanliness
9.3
-
Comfort
8.7
-
Location
9.5
-
Facilities
8.7
-
Staff
9.2
-
Value for money
8.0
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 10 July 2025
Hilton
South Africa11 reviews8.0“Perfect would visit again”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The room was great but its position was basically in the dinning room - awesome room but they should be clear about its location and charge a little less for this particular room
Perfect place for exploring Hermanus. Can’t fault the location and venue
Stayed in May 2025
-
Reviewed: 4 June 2025
A
South Africa11 reviews8.0“It was very comfortable, well located and very luxury. We felt spoiled!”- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 1 night
The parking and the steps I found totally unexpectable for such an exceptional place!
Exellemnt
Stayed in May 2025
-
Reviewed: 19 May 2025
Alexis
South Africa2 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 1 night
The gas fireplace in our room is only for decoration, which no one told us. I only found out after trying for 20 minutes and asking reception for help. No phone in the room to call reception It was very loud in the morning
Loved the breakfast and location! Restaurant staff are super helpful and friendly Nice big room
Stayed in May 2025
-
Reviewed: 8 May 2025
Tercia
South Africa11 reviews2 helpful votes9.0“Nice couple getaway”- • With a pet
- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
Warm friendly welcome by staff! Very kind of manager to have upgraded our room for our special celebration, thank you x Location of hotel is awesome as you can walk everywhere! So many lovely places to visit!
Stayed in April 2025
-
Reviewed: 5 May 2025
Nicola
South Africa57 reviews20 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Excellent service. The hotel team are top notch!
Stayed in April 2025
-
Reviewed: 13 March 2025
Nicola
South Africa57 reviews20 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
I thought the room rate was high considering the room we were in (room one) was just behind the restaurant. The staff were not noisy so we weren’t disturbed, but we are early risers so if you like to sleep late the noise of the breakfast service would be an issue. The suite was beautifully furnished and spacious but the only window opened onto the bar/ restaurant area so we left it closed which meant it was a little stuff. Ceiling fan, no aircon.
Very central location. Lovely views. Nice pool with view of ocean, although it does overlook the road too. Lovely breakfast, friendly staff. Basi was especially lovely. Very good check in and assistance from Janine. And they are also very pet friendly which meant we could travel with our Boston Terrier.
Stayed in March 2025
-
Reviewed: 12 March 2025
Robert
South Africa2 reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 2 nights
The one major problem was the parking in the basement, Firstly, it was a cramped parking lot and was difficult to move a big car around it. Secondly, and more importantly, there was limited parking. If you went out in the day, parking was not always available in the parking lot when one returned. I would have rated the place higher if there was better parking.
The breakfast and lunch was great, the service was good and the location was stunning.
Stayed in March 2025
-
Reviewed: 1 February 2025
David
United Kingdom6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing...
Location was perfect...the staff were courteous and professional, the hot breakfast was freshly cooked not buffet... Parking was secure in the basement...
Stayed in January 2025
-
Reviewed: 29 December 2024
Mpho
South Africa25 reviews1 helpful vote8.0“The property is at a perfect location and closer to everything, in the middle of town.”- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 1 night
Nothing, all was well
The location was perfect
Stayed in December 2024
-
Reviewed: 19 December 2024
Denise
Portugal8 reviews7.0“Except for not being able to sleep because of the lights the bed was excellent. Shower to slippery”- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 1 night
WE asked for a quiet room but the light of the hotel was shining into the room the whole night. When you stay in a hotel the idea is to sleep in the room. It was a room for a handicapped person. We didn't use the shower because it was to dangerous and slippery.
Breakfast good and location excellent
Stayed in November 2024
-
Reviewed: 12 November 2024
Nona
South Africa3 reviews1 helpful vote8.0“It was so lovely! The staff were super friendly and the room was beautiful!”- • Business trip
- • Solo traveller
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The pillows were not great, so I didn't sleep very well. But I have a problem with my neck so I should have brought my own.
Stayed in November 2024
-
Reviewed: 22 October 2024
Terence
South Africa9 reviews1 helpful vote7.0“The stay was fine but we wont go back to unfriendly staff.”- • Leisure trip
- • Couple
- • Deluxe Family Room
- • Stayed 2 nights
- • Submitted via mobile
The receptionist could smile and be more friendly. We booked an adventure pad room, and was given a disabled person room. When we tried to get the room changed we were told we should be happy with the room as it has a bigger TV. It is was also not made clear that the pads had no views.
Breakfast was great. Waiters were awesome.
Stayed in September 2024
-
Reviewed: 25 September 2024
Riette
South Africa2 reviews8.0“We had a very good stay”- • Business trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The room was not great - next to the kitchen so very noisy
Excellent location; lovely view, friendly staff
Stayed in September 2024
-
Reviewed: 17 February 2024
Tracey
United Kingdom20 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
Amazing staff , especially at breakfast Even saw whales in January Great location and pool
Stayed in January 2024
-
Reviewed: 17 November 2023
Colleen
South Africa1 review1 helpful vote8.0“Most enjoyable although very brief”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Comfortable room. The receptionist changed our room for us as the original did not have an outside window and my husband is claustrophobic
Stayed in October 2023
-
Reviewed: 17 August 2023
Paul
South Africa3 reviews1 helpful vote7.0Good- • With a pet
- • Leisure trip
- • Couple
- • Deluxe Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was not the same as previous times…
Stayed in August 2023
-
Reviewed: 2 May 2023
Nadeema
South Africa2 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 4 nights
- • Submitted via mobile
Noises around at night and very early morngs esp from kitchen unable to have a good night sleep . Noises disturbs sleep, was uable to sleep late
Location and breakfast
Stayed in May 2023
-
Reviewed: 25 April 2023
Kuhne
South Africa2 reviews9.0“We made a good choice”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
Great location. Within walking distance to good restaurants. Right in the middle of town near old harbour. Great breakfast. Very comfortable bed with a shower, hot and efficient.
Stayed in April 2023
-
Reviewed: 22 April 2023
Stadler
South Africa2 reviews8.0“Comfortable, enjoyable, relaxing stay.”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 2 nights
Room lighting during loadshedding.
Helpful, friendly, polite staff. Scrumptious breakfast. Location,location, location. Load-shedding security excellent. Informative desk/reception staff. Variety of food/drink facilities close -by.
Stayed in April 2023
-
Reviewed: 21 April 2023
Pierre
South Africa1 review8.0“It being a wonderful experience”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
Every thing being ok
The breakfast and location are excellent
Stayed in March 2023
-
Reviewed: 21 April 2023
Estelle
South Africa1 review7.0“Puppy friendly hotel”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted via mobile
There was a no view from the room.
The accommodation of my puppy.
Stayed in March 2023
-
Reviewed: 8 April 2023
Lisa
South Africa1 review9.0“Magnificent stay enjoyed it”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
No cell c signal in the room
Location and beauty just outside our door was breathtakingly beautiful
Stayed in April 2023
-
Reviewed: 6 April 2023
Delicia
South Africa4 reviews1 helpful vote9.0“Honeymoon Stay”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
N/A
Everythiiing! It was phenomenal. Since the time we arrived until we have left. We will definitely go back. Thank you for your exceptional service!!! We loved it soooo much!! 😍😍😍
Stayed in April 2023
-
Reviewed: 25 March 2023
Rossouw
South Africa3 reviews9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
The room was next to the dining room which wasn't ideal but would stay there again, just a different room.
Stayed in March 2023
