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Reviews of Acacia Guesthouse

6 Mustang Street house, 1619 Kempton Park, South Africa

#63 of 77 B&Bs and inns in Kempton Park

Guests' Choice

Review Score

Based on 77 hotel reviews

5.0

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    6.3

  • Facilities

    5.6

  • Staff

    6.7

  • Value for money

    6.1

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 16, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location Easily accessible They provided with an iron

    Stayed in September 2024

  • Reviewed: September 10, 2024

    5.0
    Just fine. the floors were clean and shiny. I didn't feel bad walking barefoot
    • Business trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night

    The bedding smelt. It probably just needed a run through the machine.

    The owner is friendly and welcoming. The place needs a lot of work but it was what i needed for my 4 hour stay. I would like to go back in 5 years. I think it will be different.

    Stayed in August 2024

  • Reviewed: October 8, 2023

    5.0
    Photo shop special😤
    • Leisure trip
    • Travelers with friends
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The place does not at all look like the photos. The bed was not comfortable. Bathroom very small. The owners family was'nt considerate og guest in the early hours of the morning. The area is full of taverns. The yard looks like a salvage yard or scrap yard. I do not recommend it at all.

    At least it was clean. The room was large enough

    Stayed in September 2023

  • Reviewed: September 15, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    House used by family too.

    Shuttled to the airport

    Stayed in June 2023

  • Reviewed: July 10, 2023

    6.0
    Pleasant
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I last booked and paid, and arrived 20.minutes earlier than my estimated time at around 11pm. I was driving only car. I tried to knock (honk my car) but no.one opened and their telephone was switched off. Had to rearrange alternative accommodation and lost my money. The street where property is is dark and threatening at night. .

    The place is close to the.airport and is easily accessible.from.CBD johannesburg.

    Stayed in June 2023

  • Reviewed: April 29, 2023

    5.0
    very welcoming owner
    • Leisure trip
    • Group
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    not as shown on picture, very worn down property. dirty yard and pool

    Stayed in April 2023

  • Reviewed: December 20, 2022

    6.0
    For the price i payed the stay was good, but the place could use a bit of improvements.
    • Leisure trip
    • Group
    • Triple Room with Bathroom
    • Stayed 3 nights

    The lighting in our room was flickering we had to use side lamps as the source of light, the double bed mattress was worn out, so sleeping was a bit uncomfortable, although the room was clean and smelled really fresh, the roaches crept in at night, so it would be great if they could fumigate the place.

    The host was amazing, Big up to Jimmy, he attended to all our needs and went above and beyond to make us feel at home. When we arrived in the wee hours of the morning, he was always awake to make sure that we enter the facility safely and securely. Gave us the kitchen although we ate takeaways to avoid cooking he didn't have a problem with us using his kitchen.

    Stayed in December 2022

  • Reviewed: November 6, 2022

    4.0
    😭🥺
    • Leisure trip
    • Solo traveler
    • Triple Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    1. The refrigerator was not working. I had my beer Hot 😭 2. No Dstv channels. I had to watch Zee world and SABC channels for 2 full night's. 3. No WiFi 4. Smallest toilet seat, I'm a size 42, it was uncomfortable. 5. 1 towel to use from Thursday to Sunday morning. Small towel enough to wrap the hair. And again, the shower was very small. It was uncomfortable showering with the curtain sticking to me. 6. I got a glass and a teacup which was good. But I was too shy to ask for spoon n and folk, or change of a clean cup n glass the next day. I'm always shy to ask for things I should get. 7. No soap or a small lotion nyana. I had to call a client to take me to the mall for essentials. And I travelled 8 hours to JHB. That was a huge let down. 8. Saturday afternoon as I was turning in preparing for the trip ahead, the boys decided to play soccer outside my window. Banging the ball against the window about 3 times. 😭 All 3 times I would just bcz Im not used to Traveling alone. I was scared. 9. Please close the ventilators inside the house. No need really. I only went to bed after 1am bcz everytime someone walks in the hallway or phone from the reception rang, I would be disturbed.

    The family is friendly and the kids are well mannered. It was a secured house, that counts. There's good light in the room. Thank u for the tea n coffee. The couch was comfortable.

    Stayed in November 2022

  • Reviewed: September 15, 2022

    4.0
    Disappointing
    • Business trip
    • Group
    • Large Double or Twin Room
    • Stayed 1 night

    There is no air conditioning nor is there extra blankets. their blankets are also worn out.

    their shower was very good. it has hot water.

    Stayed in July 2022

  • Reviewed: January 6, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Place was dirty as if they did not know that they had visitors ,I think they were not prepared

    Nothing at all, we did not sleep, we had to look for another accommodation, because of the bad smell

    Stayed in January 2025

  • Reviewed: December 16, 2024

    1.0
    Please can I have a refund. When we didn't actually have a place to stay.
    • Leisure trip
    • Family with young children
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would nice if we did sleep ther. We rock up there only to find the accommodation was no longer available. It was given to someone else.

    Stayed in December 2024

  • Reviewed: November 14, 2024

    10
    Very good guest house
    • Leisure trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was very good,i will definitely recommend a the guest house to my friends

    Stayed in November 2024

  • Reviewed: October 28, 2024

    1.0
    Would not stay here again.
    • Business trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    As I walked into my room, I found roaches coming out of the fridge and crawling on the table, I was so scared to even put my food on the table, this really ruined my appetite and I felt uncomfortable. I did not shower or anything, I just tried to sleep and got out first thing in the morning because of what I had seen, the pictures show online show a nice blue pool and states there’s pool facilities but upon arrival there was no water in the pool and looks damaged. I personally think this is false advertising and booking.com needs to inspect places to see if the property matches their description. I am disappointed.

    Nil

    Stayed in October 2024

  • Reviewed: October 27, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    None for.the price of the money paid

    The place is good for the value of money paid.Staff friendly

    Stayed in October 2024

  • Reviewed: October 2, 2024

    1.0
    False advertising!
    • Leisure trip
    • Family with young children
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We want a refund. I have sent a mail for cancellation and am awaiting reply. False advertising. The place is in a bad state and we could not stay there. We are extremely disappointed and I will advise nobody to ever use your services.

    Absolutely nothing.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff

    Stayed in August 2024

  • Reviewed: September 14, 2024

    3.0
    Acacia
    • Leisure trip
    • Couple
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The environment was poor. No electricity. When I touched the tap and bath handle simultaneously I experienced an electrical shock. When I reported it the owner he explained that the fault was at the electrical pole on the street. We had to rely on one candle for light. The fridge and kettle in the room was off.

    Breakfast

    Stayed in September 2024

  • Reviewed: September 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Mosquitoes

    The friendly and helpful staff.and Cleanlines

    Stayed in September 2024

  • Reviewed: June 10, 2024

    1.0
    Very Poor
    • Business trip
    • Couple
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Over booking and host guide another place but we don't like and re booking another place.

    Stayed in May 2024

  • Reviewed: December 13, 2023

    10
    Jimmy was kind and professional, definitely l will come back in a month.
    • Leisure trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to the airport.

    Stayed in December 2023

  • Reviewed: October 13, 2023

    2.0
    Good location. Great staff. Property needs to of improvement.
    • Business trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The fact that the room is more of a communal setting than a home away from home. Other than the bedroom and bathroom everything else was shared, it was basically a room within a house. The yard looks more like a panel beater than a guest house. There are rundown cars etc. The property itself looks like it's about to go under. The fridge I found in my room wasn't working and the one used as a replacement was old and dirty. The bed sheets (white) had black and brown stains on them and were burned in some parts.

    The location. It was close to my academy so it made it easy for my daily commute during my stay. I was able to study and sleep.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was empty and the rooms were a bit tiny

    The staff was friendly

    Stayed in October 2023

  • Reviewed: October 6, 2023

    3.0
    I won’t use that guest house anymore
    • Leisure trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room too small Smell from the bathroom Kitchen too small, only coffee and sugar was provided, no tea and milk, no spoons No shower gel and tissues Old towels , from white to brown, I was only given one guest towel, Their swimming pool isn’t working and it’s very old Reception is very poor, the boys were making noise Bed is old, no comfort, my back is still sore Cleanliness isn’t good TV is not DSTV, they didn’t have all the channels

    It was quiet, that’s what I liked

    Stayed in October 2023

  • Reviewed: August 6, 2023

    1.0
    I suspect it’s a scam
    • Business trip
    • Solo traveler
    • Large Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I did not stay at the venue no one was at the gate nor the venue. The cell number provided went straight to voicemail

    I never got to enter the premises. I was locked. There was no one at the gate nor on the phone to answer. I ended going to book some other place and forfitting the money I paid for acacia accommodation.

    Stayed in August 2023

Showing 1 - 25

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