Beds are hard but not a deal breaker.

It’s a very clean and new hotel. The staff are very friendly and helpful. Highly recommended!

Stayed in September 2025

Gym needs more equipment

Great staff and great rooms large and open

Stayed in August 2025

The balcony door didn't seal properly and pool area opens very early therefore you wake up f kids playing from 7:30

Clean rooms and comfy bed, decent breakfast

Stayed in August 2025

Kid friendly pool, great breakfast and comfy beds!

Stayed in July 2025

I would appreciate adherence to "Do Not Disturb". Nonetheless, I understand that staff are just going above and beyond to make sure I have everything I need for my stay. Some day-pass visitors at the pool were very rude. It would be a nicer and less crowded experience if only residing guests had access to the pool.

Staff were honest and very helpful. Mr. Thao drove us for our airport transfer and was very helpful with our group of 11. Airport transfer and tour ride included complimentary cold water and cold towels, which provided much relief from the heat. Manager was very engaging and spoke perfect English. Reception was very helpful and understanding with our big group and mischievous children in the foyer. Provided us with recommendations and arranged a tour to Ba Na Hills. The rooms were spotless and furnishings well maintained. We left tip money on the table for the cleaners, but they did not take it, so we wrote a note to specify this. Restaurant staff are attentive and friendly. My partner said the beef burger was one of the best he's ever had. My partner also said the gym was the most well equipped gym he's seen in VN. There was a theatre available with advanced booking. Great Location. Old Town not too far away and easily accessible via electric car. There is a convenience store directly across the road, and great spa options and lantern-making classes within walking distance. I want to gatekeep this resort, but it should be known Wafaifo is the best. We will likely be back every year.

Stayed in August 2025

NOTHING

From the moment the doors were opened for us, we were greeted by Nguyet who treated like VIP’S! After she checked us in, she personally escorted us to our room. The bed and pillows were a little too hard for my wife who suffers from very bad arthritis. Within two minutes there was a housekeeper with a choice of three different pillows! They also added a topper to the mattress which made it much more comfortable for my wife. The linens were 100% cotton and the bathroom towels were large, luxurious and pristine. After unpacking, we set out for the magnificent pool. We really appreciated the size and cleanliness of the salt water pool. The fact that it is made of marble and not tile with grout truly impressed us. The amount of sun beds was plentiful and the towels large and comfortable. There were always enough sun beds for everyone and the pool attendant, Long, gave us great service! The breakfast buffet was one of the best we have ever experienced and we have stayed in many five star hotels around the world. The quality of the food was outstanding, and the breads made in house, were excellent! This was the first good bread we had in Vietnam. Our compliments to the chef! Van and her dining team were phenomenal! Everyone addressed us by our first names, which was very impressive! They knew the tea that my wife liked and made it for her as soon as we walked in every morning. The coffee was the best I have had in Vietnam. I would like to give a special shoutout to Lucia in the dining room who treated us like family. She made our stay so much more enjoyable. Also would like to commend Flower and Lien. I wish I knew everyone’s names so I could mention them! Dinner in the dining room was superb. There was an area of dark seating which made it so much more comfortable for us. We really appreciated this! Everyone at reception was outstanding! A particular shout out goes to Lanh. She helped us tremendously, adding a bag onto our flight!

Stayed in August 2025

Excellent location with great pool and gym facilities. The staff were a highlight Coune, Hein, Hoa, Tam and Thoun made our stay very special. Breakfast was lovely. And The wellness centre is definately worth trying.

Stayed in July 2025

We couldn’t have picked a better place! The room and amenities were spotless and well thought out, and the breakfast was absolutely awesome—great variety and super fresh. We arrived late at night after a nightmare with another hotel, and were welcomed with open arms. The receptionist immediately took care of everything for us, quickly and with genuine kindness. That first impression set the tone for the rest of our stay: relaxed, comfortable, and taken care of. Highly recommended

Stayed in July 2025

Nothing negative to say about this hotel.

Hotel was lovely and new, staff were really nice and everyone said hello everytime they saw you. It was also so nice and relaxing hanging out at the pool. Overall a great experience, hotel wasn't too busy and we had excellent customer service during our stay.

Stayed in July 2025

We didn’t like the beach club at the sea, so we stayed at the pool.

It is close to the center, the staff and the food is amazing (thank you Giang and Van for your professionalism), the pool and the gym are great, we loved our stay at Wafaifo.

Stayed in July 2025

Fantastic place to stay. The staff was wonderful, a delight. Thank you !

Stayed in July 2025

Nothing, every aspect was excellent.

Property was a conveniently short walk to the Old Town where a lot of feature activities of Hoi An take place like the river cruise, lantern displays, etc. Staff are always ready to help. Rooms are elegantly decorated and very comfortable.

Stayed in June 2025

New hotel with great amenities and very clean. It was in a great location and all the staff were very friendly and helpful. It was a really comfortable stay we enjoyed both sitting my the pool and the food at the hotel was good too and their buffet breakfast. The service and hotel felt way more luxe than what you paid for- cannot recommend this hotel enough!

Stayed in June 2025

No notes ! Enjoyed everything.

Our stay at Wafaifo was 10/10. The staff were so lovely & helpful but not overbearing. The facilities were clean and modern. The breakfast is varied and delicious and the pool felt fresh and enjoyable. The hotel is about 10/15min walk into town but we liked this as the centre is quite loud / intense so the area is the calm away from the chaos. Rooms were spacious and comfortable - bed & pillows very comfy ! Highly recommend a stay here, great value for money and would love to come back.

Stayed in May 2025

We liked everything!

Everything! The staff were amazing, the facilities clean and well appointed. The Spa was beautiful. The breakfasts were outstanding. The pool is such an oasis! Perfect location - 10 min walk to Old Town.

Stayed in April 2025

Not enough fruit selection for breakfast

Everything was perfect

Stayed in April 2025

Nothing Nothing Nothing

For my family, EVERYTHING IS PERFECT!!!! All the staffs are very friendly, the service is very good, the room is clean, the service is available all day, the restaurant is great for both breakfast and the special thing is the Smash Beef Burger 🤟🤟🤟

Stayed in April 2025

Excellent staff really helpful, heated pool

Stayed in March 2025

Nice new resort.

Stayed in March 2025

The only small thing was that the mattress was a bit hard and not entirely comfortable.

Loved everything about it. Felt very at home and relaxed.

Stayed in March 2025

Nothing. The only suggestion is to have more directional signage.

This is a new property. Rooms were attractive and very comfortable; the breakfast buffet was beyond impressive. The staff is friendly and very welcoming. (We all loved Anh who works at the front desk and Nuc in the restaurant). The pool is gorgeous and very big. There’s a kids club, a spa and other amenities. We hated to leave.

Stayed in March 2025

Bed was slightly hard but got use to it after night 1. Pool temperature could’ve been colder. It was really hot in Hoi An so was hoping for a fresh/cold plunge but the water was quite warm.

Loved our stay. Very clean and modern room and bathroom which was stocked with everything we needed. Lots of pool loungers. Great gym facilities. Breakfast was amazing with lots of variety. Staff were friendly, even packed us a take away breakfast as we had a 4am check out to catch a flight.

Stayed in March 2025

Nothing

Everything… from the fantastic greeting upon arrival at reception through to the breakfast team, the bar staff and the housekeeping team all of them are a credit to the hotel. The hotel manager took time to talk to all the guests and this was much appreciated.

Stayed in February 2025

The hotel, the location and its facilities are first class, and I really enjoyed attending the spa for some pampering. The staff and hotel manager were so welcoming and helpful. We will definitely be back.

Stayed in February 2025