Air-conditioning in one of our rooms and the clothes hangers light was on we couldn't turn it off

It was a good stay... Depends where you want to explore but location was good for us. Beds were comfortable... There were minor issues with lights and my brothers room in a different level and they had major issue with their air-conditioning.... But we only stayed a night so it was ok

Stayed in March 2025

Limited breakfast options Strange double room layout - very limited space

Fantastic location Great value for money

Stayed in December 2024

A bit smal for a standard room. Mirror cant be opened. Payment need to be made at premise.

Mattress is so comfortable. Walkable city. Samsung tv. Accept credit card. Fee cable car tickets. Breakfast is provided but we didnt take it because they serve pork.

Stayed in December 2024

Nothing.

Everything. We have already booked for next year. The staff were so friendly and helpful. The free tickets were very much appreciated and we had a great time using them. The room was clean and comfortable even providing different towels to take to the beach. The view from our window was great too. The restaurant was brilliant with good food and cocktails especially the Lamboughini cocktail.

Stayed in September 2024

That we didn't stay for longer.

Everything. Was the best value stay we've ever had. Price included free admission to cable car waterpark kissing bridge and water puppet show. Staff were so friendly and helpful. Food in restaurant and in the food market where they have a stall was great too. Rooms were very clean and comfortable everything within walking distance cannot rate this place high enough even a firework show every night at 9.30pm. This is definitely an up and coming place to stay.

Stayed in September 2024

Some food ran out for breakfast even though we were there around 8 am. Breakfast is supposed to end at 10 am. E.g. rice noodles soup was very popular. They should have prepared more.

The location was great n the all the staffs were very helpful especially Sang at the reception. He helped me to organise a birthday party dinner n a cake. Always here to help. Thank you Sang.

Stayed in June 2024

The air condition machine screen in the room is a little bit hard to understand.

The location is great. 8 minutes walk to take the cable car. 6 minutes walk to see the show. 5 minutes walk to the restaurants near the sea. I can see the fishboats from my room's window and the view is so gorgeous. Breakfast are fine. There is an elevator in the hotel and it's convenient for passengers with large lauggages.

Stayed in January 2024

Everything was perfect. Nothing to complain about. Highly recommended.

Stayed in February 2024

Non

Friendly staff, great location.

Stayed in December 2023

good room good view nice staff

Stayed in May 2023

The foods are sooooo delicious and staffs are so nice.I will go back and stay there again

Stayed in March 2023

it will be nice if they provide bicycle renting service because not everyone knew how to ride scooter. 🤭 There's scooter renting service 1 block away from the hotel.

Everything is nice. From the welcoming tea upon check in, attentive receptionists, comfortable clean bed, service, tiptop housekeeping and nice breakfast. The staffs were very helpful. Smile all the time when u passed them and one of the staff named, Ren did help me booked my taxi to airport on my check out. She is very attentive to all my question. And i requested iron in my room and they provided it immediately upon my check in without extra charge. The hotel also did daily housekeeping for my room and keep top up the free toiletries that i have used. I truly felt they go extra miles for hospitality. ♥️ Definitely recommended my friend and family to stay at this hotel whenever they come to Phu Quoc (An Thoi). Thank you Times Sorrento Boutique Hotel for the great hospitality. 😘

Stayed in January 2023

I really amazed from the room view, room design and comfort. I loved that place so much. Will come back to stay there again

Stayed in January 2023

The room was too small, my luggage have to put on the floor and it was the walk way.

The room is clean and comfortable. A small hotel but have lift to enter to our 3 rd floor room

Stayed in May 2025

We booked because of the free cable car tickets but when we woke up to go to the water park it was very rainy and the tickets were not able to be changed. The included breakfast wasn’t good quality - it arrived with half the items cold. I asked for a boiled egg instead of fried for my 2 year old and was told it wasn’t possible When we left the receptionist suggested we had stolen a hand towel. There was construction noise from across the street and also the kitchen on the basement level which interrupted my work

The location was good The shower was great. High pressure and hot water The bed was comfy The room was comfortable

Stayed in August 2024

A couple fought below at 1am (ex clients) Housekeeping missed stale bread rolls left in the microwave. The Hills residence and adjoining buildings in Sunset Town are still unfinished and workmen on site. Depsite minor gripes above, I would stay again

Despite the small size of the restaurant, the food (except cooked breakfast) was very good and we had two pleasant evenings there. A pho for breakfast is delicious. The staff are pleasant and attentive. Prices for food and drink are great. (This was also the only place to make a decent Pina Colada) The family suite is a nice sized apartment up the hill and an electric buggy will move you and luggage between there and the Times Corner reception. (If you walk steps you can shortcut to the cable car building below)

Stayed in June 2024

The hotel is situated in an artificial version of an Italian town and was a “ghost town” during our stay in Feb 2024. The room we stayed at had a connecting door to the neighbouring room with no soundproofing whatsoever. It was also really noise when people were passing our room in the hallway. The rooms are small and it is difficult to stay here with two suitcases. The bathroom walls are transparent (made of glass) and offer no privacy when using the toilet.

Hotel appears new and the room was clean. Breakfast was OK (á la carte) however limited to one food item and one drink item.

Stayed in February 2024

Booked the room with balcony. You can just put your one foot there, no chair or anything - ridiculous. The room was facing the street- very noisy, no sound proof whatsoever

Location was good

Stayed in February 2023

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Stayed in January 2025

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Stayed in October 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in April 2023