Reviews of The Signature Hoi An 5 stars
21 La Hối, Minh An, Hoi An, Vietnam
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLoved the hotel! It even included a cooking class activity which was amazing.
It was all great.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewHeritage, great location, super clean Massages were fab Beach club on bus so good
Limited area to sit and reception small and often crowded with suitcases Balcony but bo seating in room
Dear Moira, Thank you so much for sharing your experience with us. We’re delighted to hear that you appreciated our heritage design, convenient location, cleanliness, and especially the relaxing massage service and beach club shuttle. We also take note of your feedback regarding the reception space and the balcony seating. These comments are very helpful for us to improve our facilities and guest comfort. Your satisfaction means a lot to our team, and we hope to welcome you back soon for another memorable stay in Hội An, with even better comfort and service. Best Regards, Hotel Management,
Dear Moira, Thank you so much for sharing your experience with us. We’re delighted to hear that you appreciated our heritage design, convenient location, cleanliness, and especially the relaxing massage service and beach club shuttle. We a… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewFree bicycles, free foot massage, excellent service.
Ground floor rooms a little noisy
Dear Richard, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Richard, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guest… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat, hotel, staff and location. We would differently stay here again.
Dear Rochelle, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Rochelle, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our gues… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent choices for breakfast. Staff exceptionally helpful and service personalised.
Dear Anonymous, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Anonymous, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our gue… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNear old town
Dear Thanh Danh, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Thanh Danh, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our gu… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewOur stay at The Signature was perfect. From the moment we arrived, we were greeted with warm hospitality and a refreshing welcome drink. The hotel is beautifully designed, blending modern luxury with traditional Vietnamese charm. Our room was spacious, clean, and had every amenity we could ask for. The breakfast selection was outstanding, with both local and international options to satisfy any palate. The staff went above and beyond to ensure we had an unforgettable experience, offering great recommendations and arranging activities for us. The location is ideal—just a short bike ride to the Old Town and the beach. We highly recommend The Signature for anyone visiting Hoi An!
Dear STEPHANE AIT OUARAB, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear STEPHANE AIT OUARAB, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience f… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat location, awesome hotel, very good customer service. The spa is amazing! Rooms are clean and authentic!
Dear Lyudmila, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Lyudmila, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our gues… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFantastic location. Staff very friendly. Good breakfast. Lovely pool.
We were in a Harmony room with balcony but the balcony was internal which was a shame. Some construction noise at the moment.
Dear Skye, Thank you very much for sharing your feedback with us. We’re delighted to know you enjoyed our fantastic location, friendly staff, good breakfast, and lovely pool. We’re sorry to hear that the balcony design in your Harmony room did not fully meet your expectations, and we also sincerely apologize for the construction noise during your stay. Please be assured that this is only temporary, and we are working hard to minimize any inconvenience for our valued guests. Your comments are truly appreciated as they help us improve, and we hope to have the opportunity to welcome you back for an even more comfortable experience in the future. Hotel Management,
Dear Skye, Thank you very much for sharing your feedback with us. We’re delighted to know you enjoyed our fantastic location, friendly staff, good breakfast, and lovely pool. We’re sorry to hear that the balcony design in your Harmony room… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThis hotel was perfect in every way. I really liked the traditional look and feel of the hotel - I felt like I was staying in Vietnam :)
Nothing to comment on here. It was very hot at the time but that is well outside of the hotels control.
Dear Mrs. Linda, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Mrs. Linda, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our gu… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBeautiful Stay. Great location and staff were always kind and helpful. Would recommend staying here when visiting Hoi An.
The mattress was extremely hard. It felt like you were lying in the floor. Pillows were soft and great.
Dear Brooke, Thank you so much for sharing your feedback and for recommending us to other travelers. We’re truly delighted to know you enjoyed our great location and that our team’s kindness and helpfulness made your stay more pleasant. It’s wonderful to hear that our pillows provided comfort and that you appreciated our hospitality. We’re sorry, however, that the mattress felt too firm for your preference. While we aim to choose bedding that suits the majority of our guests, we understand comfort can be very personal, and we will review your comments carefully with our housekeeping and management teams to seek improvements or additional solutions for future guests. We sincerely hope to have the chance to welcome you back to Hoi An and to provide you with an even more comfortable and enjoyable experience next time. Hotel Management
Dear Brooke, Thank you so much for sharing your feedback and for recommending us to other travelers. We’re truly delighted to know you enjoyed our great location and that our team’s kindness and helpfulness made your stay more pleasant. I… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in an excellent location. The staff is very friendly, making the visitors feel welcome. The room is not super spacious but very comfortable with in room amenities. .
The shower could be designed better as the door is hitting the shower head.
Dear Mr. Johnson, Thank you for sharing your experience with us. We’re delighted to know you enjoyed our excellent location, friendly team, and comfortable rooms with in-room amenities. Your kind words about our staff mean a lot to us. We also appreciate your feedback regarding the shower design and will certainly review this with our maintenance team for improvement. We value all guest comments as they help us enhance our services and facilities. We hope to have the pleasure of welcoming you back on your next visit to Hoi An. Warm regards, Hotel Management,
Dear Mr. Johnson, Thank you for sharing your experience with us. We’re delighted to know you enjoyed our excellent location, friendly team, and comfortable rooms with in-room amenities. Your kind words about our staff mean a lot to us. We… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewFast check in, great buffet breakfast. Walking distance to the old city. Plenty of restaurants around. Best ban mi in Hoi Ann.
None
Dear Ed, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Ed, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests wit… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewRight next to Hoi An Ancient Town. Beautiful and exceptional clean room. Professional customer service
Nothing
Dear Ms. Linh, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our guests with an outstanding level of personalized services. Your review will motivate our staff to try harder to provide the best service for our guests. Thank you once again for visiting us and we look forward to welcoming you back soon. Best Regards, Hotel Management,
Dear Ms. Linh, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel . At The Signature Hoi An, we aim to deliver a memorable experience for our gues… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIts beautiful - nicest facility I’ve stayed at so far in Japan (our first stop in SE asia) or in Vietnam.
I fell into the pool due to a slick deck with towels and a beer in my hand. It was a fluke accident
Dear Mr. Lee, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel and we’re truly sorry to hear about the dangerous incident when you fell into the pool while trying to avoid someone. We are very relieved to know you were not hurt. Please rest assured that we take this matter seriously and will review our pool area safety measures to help prevent similar accidents in the future. Your safety and comfort are our top priorities. Thank you again for your kind words and understanding. We hope to have the opportunity to welcome you back soon for a safer and even more enjoyable stay. Warm regards, Hotel Management,
Dear Mr. Lee, Thank you so much for taking your precious time in giving us this wonderful review. We are very delighted that you had a great time at our hotel and we’re truly sorry to hear about the dangerous incident when you fell into the… Show more