It was all great.

Loved the hotel! It even included a cooking class activity which was amazing.

Stayed in September 2025

Limited area to sit and reception small and often crowded with suitcases Balcony but bo seating in room

Heritage, great location, super clean Massages were fab Beach club on bus so good

Stayed in September 2025

Ground floor rooms a little noisy

Free bicycles, free foot massage, excellent service.

Stayed in August 2025

Great, hotel, staff and location. We would differently stay here again.

Stayed in August 2025

Near old town

Stayed in August 2025

Our stay at The Signature was perfect. From the moment we arrived, we were greeted with warm hospitality and a refreshing welcome drink. The hotel is beautifully designed, blending modern luxury with traditional Vietnamese charm. Our room was spacious, clean, and had every amenity we could ask for. The breakfast selection was outstanding, with both local and international options to satisfy any palate. The staff went above and beyond to ensure we had an unforgettable experience, offering great recommendations and arranging activities for us. The location is ideal—just a short bike ride to the Old Town and the beach. We highly recommend The Signature for anyone visiting Hoi An!

Stayed in August 2025

Great location, awesome hotel, very good customer service. The spa is amazing! Rooms are clean and authentic!

Stayed in August 2025

We were in a Harmony room with balcony but the balcony was internal which was a shame. Some construction noise at the moment.

Fantastic location. Staff very friendly. Good breakfast. Lovely pool.

Stayed in August 2025

Nothing to comment on here. It was very hot at the time but that is well outside of the hotels control.

This hotel was perfect in every way. I really liked the traditional look and feel of the hotel - I felt like I was staying in Vietnam :)

Stayed in August 2025

The shower could be designed better as the door is hitting the shower head.

The hotel is in an excellent location. The staff is very friendly, making the visitors feel welcome. The room is not super spacious but very comfortable with in room amenities. .

Stayed in August 2025

None

Fast check in, great buffet breakfast. Walking distance to the old city. Plenty of restaurants around. Best ban mi in Hoi Ann.

Stayed in July 2025

Nothing

Right next to Hoi An Ancient Town. Beautiful and exceptional clean room. Professional customer service

Stayed in August 2025

I fell into the pool due to a slick deck with towels and a beer in my hand. It was a fluke accident

Its beautiful - nicest facility I’ve stayed at so far in Japan (our first stop in SE asia) or in Vietnam.

Stayed in August 2025

Central location, still quiet in the hotel. Great breakfast, very helpful staff. Beautiful room. Loved the shower.

Stayed in July 2025

It was all perfect

The Signature Hotel is in a fantastic location. The hotel is very well presented and lovely and clean. Our room was spacious and the bed was so comfy. Breakfast was delicious and so was the late night room service. The pool area was fantastic. Ginger Wellness Day Spa was devine and a must when you stay here. A big shoutout to Thuy for making our stay perfect.

Stayed in July 2025

Slight thumping music from establishments within the vicinity - but hardly noticeable. The safe did not feel secure as you could set only one code and were stuck with that code the rest of your stay. They have a master lock that can reset easily. Safe also not easy to use if management had not reset the code prior to your arrival.

Location was beautifully close to the center of town and the night market. Complimentary bike rentals allowed early morning exploration that took you further than you would see on foot! Water pressure in the shower was magnificent but like many VN showers - you end up flooding the bathroom. I appreciated the craftsmanship showcased across the property - the carved wooden doors, operable windows, creative repurposing of terracotta pots woven into the wall… Service was especially great- Trung at the front desk was welcoming, knowledgeable, and helpful in all ways for a visitor to Hoi An! Everyone on property always greeted us with a smile! The AC was the best we have experienced so far in VN - nice and cold and the cozy comforter enabled continuous uninterrupted slumber. Breakfast had variety and we didnt experience any crowds within the dining area.

Stayed in July 2025

Too many kids and families therefore the place is quite noisy.

Excellent location surrounded by restaurants, pubs, cafe and shopping. Less than 200m to the old town and river.

Stayed in July 2025

Great location near the centre of town but not noisy. Very nice restaurant and breakfast.

Stayed in July 2025

Probably would ask for a room at the back of the hotel, but ok . Pool water was so warm.

Beautiful decor and comfortable bed & pillows. Very large room located at the street side, a little noisy from a barking dog but ok. Excellent location to main nightlife of HoiAn. Excellent breakfast and very friendly staff.

Stayed in July 2025

NA

Lovely rooms and service. Pool great too 🙌.

Stayed in July 2025

Lovely hotel in an amazing location. Helpful friendly staff.

Stayed in July 2025

Only a quibble - out mattress was really hard

The staff were friendly and helpful. Nothing was too much trouble and they provided lots of useful recommendations. The facilities were clean and comfortable. Breakfast had a good mix of food and the drinks by the pool were a nice end of the day ritual.

Stayed in July 2025

The restaurant menu was very limited, with many items not available for purchase.

Fantastic location and great facilities, with kind and helpful staff. Bikes are offered to rent whenever available and they were very helpful in getting around the town!

Stayed in July 2025

It’s in the old city, so there is done noise.

Perfect location on the edge of the old city

Stayed in July 2025