Số 200, Yên Phụ, Tây Hồ, Vietnam
Based on 45 hotel reviews
6.3Cleanliness
6.4
Comfort
6.7
Location
7.4
Facilities
6.2
Staff
7.3
Value for money
7.1
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 28, 2025
Michael
AustraliaA bit of a walk or a taxi ride to the old quarter attractions
Great value for money, just needed some tlc
Stayed in August 2025
Reviewed: March 17, 2025
Nwe
ThailandDog shit, people are peeing around hotel which is not good for us and our son. The entrance of the hotel smells bad.
A bit far from downtown.
Stayed in March 2025
Reviewed: January 8, 2025
Natasha
AustraliaWas disappointing that the pool was not in service as we had chosen the hotel because of the pool on addition to its location. Breakfast was not buffet as shown in photos however staff did a good job in providing adequate breakfast options.
Rooms were good size, location good with nice scenery. Definitely a good option for travellers on a budget. You can see the hotel would have been grand in its day but is feeling its age. Nevertheless we were comfortable staying here and as we were doing a lot of sight seeing we used it just for sleeping.
Stayed in December 2024
Reviewed: November 8, 2024
Martin
United KingdomThe pool is closed but they didn't tell anyone, it's the reason I actually booked this hotel so we left after 1 night
Lovely quiet location. Walkable into town but please than 2 pound in a grab. Rooms actually above the water on the lake.
Stayed in November 2024
Reviewed: September 14, 2024
Jeffrey
NetherlandsWe were there when a typhoon hit Hanoi. A hotel that offers room for this price should at least have food stocked for a day. We were not able to leave the hotelroom but apparently the hotel had delivery problems for food so they just almost didn't have any. Just some noodles wo were just NOT good. It is absolutely not worth the price. The rooms were okay but the bathroom could be a bit more clean. It would have been okay if the price was lower. Overall we do not recommend but that is absolutely not due to the staff!
Very friendly staff. The hotel did not meet up with our expectations but the staff was very friendly and always helping with everything you need.
Stayed in September 2024
Reviewed: August 7, 2024
Ben
AustraliaThe toilet didn’t flush lots. Bath tub shower. The pool was not filtered clean, we got an eye injury jumping in with the stuff on top of the water.
The size of the pool. The affordability of the meals. Great view of the city and lake.
Stayed in August 2024
Reviewed: May 23, 2024
James
United KingdomThe breakfast was just OK.
Really enjoyed the swimming pool.
Stayed in April 2024
Reviewed: May 1, 2024
Van
VietnamA bit run down. Need rennovation. The (only) female receptionist there was not so friendly
Very nice location. Space is large, room is comfy
Stayed in May 2024
Reviewed: February 25, 2024
Gary
United KingdomPool wasn't open, place was very tired
Staff were friendly
Stayed in February 2024
Reviewed: October 20, 2023
Philip
United KingdomThe breakfasts was disgusting not what I payed for
Good room clean very good view
Stayed in October 2023
Reviewed: August 18, 2025
Debbie
AustraliaThe hotel was sad and very run down no life or vibe
The views were nice.
Stayed in August 2025
Reviewed: July 19, 2025
Matthieu
BelgiumNo elevator
Swimming pool, large rooms
Stayed in July 2025
Reviewed: June 24, 2025
Lyndsey
AustraliaBreakfast could have had more selections like cereals and croissants/pastries.
My family liked the golf, was valued for money.
Stayed in June 2025
Reviewed: March 22, 2025
Satu
MaldivesNo proper lighting in the room (at least we couldn't find the switches). The lift didn't work. Very worn out. The pool area needs a face-lift badly and basically the entire hotel is rotten. Could be very nice. The location was completely different from booking.com.
Nice view (lake and the lights of Hanoi). Room and breakfast ok. Peaceful location but not too far to take a Grab to town.
Stayed in March 2025
Reviewed: January 28, 2025
James
AustraliaPool closed, golf course closed and terrible breakfast. Not what was advertised.
Stayed in January 2025
Reviewed: January 3, 2025
Miguel
SpainLoved to stay in a small quiet island and avoid the traffic noise from Hanoi. Viewing the Skyline at the other side of the lake from my room was magic
Stayed in January 2025
Reviewed: December 30, 2024
Bradley
United KingdomThe room had dead insects in it. The beds are very hard and you can feel the springs. Generally felt like an unsafe place to be. The bathroom was horrible. Nothing in the room worked, we couldn’t turn off the A/C.
Staff were friendly
Stayed in December 2024
Reviewed: December 20, 2024
Devansh
SingaporeThe hotel smelled very very bad, unpleasant experience
Service was very good, location was good
Stayed in December 2024
Reviewed: December 16, 2024
Hideaki
JapanSwimming pool is closed.
Queit place.
Stayed in December 2024
Reviewed: November 23, 2024
Camdyn
AustraliaWe firstly were given two singles when I requested a double bed, when I asked they simply told us they had no double beds left and didn’t accommodate for us. The pool is closed, when I asked they pointed out the sign on the website where it says it is closed for winter however it still had it advertised as having a pool when I booked. I was disappointed with this as I booked this property based off the pool. The elevator was out of order and we had to walk 3 flights of stairs to get to our room every time. The grounds of the place was tired and outdated there was damaged carpet and the grass and trees were overgrown giving it an abandoned feel. The tennis court was certainly unusable, as it was run down and extreme rusted another activity I would’ve loved to do however the hotel didn’t maintain it. They also advertised the rooms as having outdoor furniture however there was none so we weren’t able to sit out on the balcony to enjoy the view. There was also mould in our room near our AC and the fan in the bathroom. Overall I do not recommend staying here as it isn’t as prestige and pristine as it once was. And you can stay elsewhere for much cheaper and get a better deal.
Nice view of the lake and city.
Stayed in November 2024
Reviewed: November 4, 2024
Jayden
United KingdomVery nice location
Stayed in November 2024
Reviewed: September 12, 2024
Patrick
Thailandstaff should speek english kitchen menu not what im expect for a nice lake view restaurant
quiet lake view big pool
Stayed in August 2024
Reviewed: August 13, 2024
Emily
United KingdomAmazing hotel. Great room with balcony over the water. A bit run down that's why it was cheaper. Still great value for money. Very clean. Large pool. Great views
Stayed in August 2024
Reviewed: August 8, 2024
Quoc
VietnamNice location and view, quiet place, but many things are broken and require to fix.
Stayed in August 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content