96A5 Tran Phu, Nha Trang, Vietnam
#105 of 328 hotels in Nha Trang
Guests' ChoiceBased on 125 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
8.5
Free WiFi
9.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 July 2025
Cortney
AustraliaNo windows!
Nice little hotel style room, great for the price we got it at.
Stayed in May 2025
Reviewed: 11 June 2025
Sebastien
VietnamOverbooking saying that booking.com system was not working. they ask me to move to another hotel 1km away. Luckily i came by motorbike. New Hotel was not on the front beach but at least it was nice.
Stayed in June 2025
Reviewed: 2 June 2025
Tina
United KingdomNo breakfast 🥴 Direct sun so curtains remained mostly closed, although there was a kettle there were no cups or tea/coffee supplied (unlike in the photo) when asked i was told they’re not supplied 🤔 . My main problem was being able to find it having been dropped off by the bus company early morning, some distance away. Walking on the same side of the road i walked past it twice because i was focus on finding a hotel - not a Spa! Its easy to locate it if walking beach side of the road but not otherwise. I think signage on the window would make a big difference. I had to ask for help several times. I know its not the fault of the hotel but beach can be noisy with games in the day and with bars and loud music at night. One night (a Saturday) i was kept awake with the intense base reverberating in my room and even after midnight when volume was reduced i was still kept awake til 2:45 when it stopped.
The room was visited by housekeeping every day to change towels, check on toilet paper and sweep the floors. They left water every day and whenever you needed more you could ask. Bed was comfortable and even though i had a balcony (with a nice sea view) it was too hot and noisy to enjoy it but just enough room to bring the small table and chair inside. A request for more coat hangers was also quickly remedied. Showered any time of day with no water issues
Stayed in June 2025
Reviewed: 30 May 2025
Juliette
BelgiumNo window in the room even though they advertise rooms with balcony
Well located, right next to the beach, clean
Stayed in May 2025
Reviewed: 16 May 2025
Judah
United StatesSlow lift and no credit card reader.
Location, location, location! Basically beach front. You Walk out the door, cross the road and you’re at the beach! Cleaning ladies and staff are nice! Water and towels everyday. Great value for money! Nice rooftop view to watch sunrise!
Stayed in May 2025
Reviewed: 29 April 2025
Maruska
United KingdomStaff could have been friendlier but for the feeling that they were a bit burnt out.
Location and price and the spa on the ground floor.
Stayed in April 2025
Reviewed: 24 April 2025
Maruska
United KingdomStaff were unfriendly but price made up for this.
Location and price.
Stayed in April 2025
Reviewed: 10 April 2025
Jeff
CanadaFriendly and helpful staff in a gr8 location but room was a little tired.
Stayed in April 2025
Reviewed: 8 April 2025
Peter
United KingdomNothing
Good staf
Stayed in April 2025
Reviewed: 22 March 2025
Olivia
United KingdomThe elevator is very slow, not an issue just a bit annoying. Our room wasn’t very clean, the bedsheets hadn’t a bit dirt on them.
The hotel is in a good location and easy to get to. The staff are friendly and helpful. Our room was overall nice and for one night it was good value for money. Bear in mind there is construction going on in the hotel but that didn’t bother our stay.
Stayed in March 2025
Reviewed: 22 March 2025
Michel
BelgiumLittle noisy
Friendly staff
Stayed in March 2025
Reviewed: 20 March 2025
Irina
RussiaVery noisy. It’s a big road near - I can’t sleep because of traffic. The water is not warm. Very complicated to find it, no sign
New. Near the beach.
Stayed in March 2025
Reviewed: 2 March 2025
Jakkrit
Thailandtowel is too old and a bit dirty
good location
Stayed in February 2025
Reviewed: 27 February 2025
Necla
TurkeyWi-fi was not good. The room was so basic even we booked a room with seaside view. The room needs a renovation. No credit cards option. Very very slow elevator. Bathroom drain was so slowly.
As soon as you pass the road you reach beach. Very vivid area, nice places to eat and lots of supermarkets. A/C works very good
Stayed in February 2025
Reviewed: 21 February 2025
Niki
NetherlandsCould be cleaner
Good for price and nice location!
Stayed in February 2025
Reviewed: 4 August 2025
Berenika
Czech RepublicThe staff was really rude. On booking you can see that you can pay by card, thats why we chose this hotel, but you can’t so we had to withdraw the money. The receptionists never said hi or good morning. The stairs were kinda scary. As it is also spa, the staff from the spa were sleeping in the middle of the “reception”. Also when we were arguing with the staff (that didn’t know a single word in English), they started laughing at us. Well, I hope I’ll never have this experience ever again.
The location was ok
Stayed in August 2025
Reviewed: 27 June 2025
Josh
United KingdomThe staff were very odd when I went to pay. Card didn’t work and they tried to get me to pay via a link that didn’t work. When I went to pay with cash they said they didn’t have any cash to give me back, even though I saw the cash box 🤨
Airconned en-suite rooms with plenty of space
Stayed in June 2025
Reviewed: 23 June 2025
Ivan
VietnamMy king size bed room was not ready, or sell to someone else, in exchange I was getting and a very small room with 2 small beds, no windows, just terrible
The price showed in the booking app
Stayed in June 2025
Reviewed: 21 June 2025
Vinh
AustraliaI did not have any breakfast. Moreover, no staff mentioned that option (even to buy for it for 2 days). No coffee, tea and even an unbroken tea cup on the table. It is uneasy to watch the TV with normal channel as only payable movies are displayed but no direct instructions are given for renting or buying such movies online.
The realistic conditions of this "discounted price" room should be described with another option to upgrade it if a customer wishes to do so after seeing it. Because, the whole Hotel is advertised as at "beachfront" but this room is a "match box" with one side of wall (next to the bathroom and bed) is unusually hot... i.e. "you stuck what you see"!
Stayed in June 2025
Reviewed: 5 June 2025
Traveler
ItalyEverything Fine. Perfect I'll be back for sure in the next future. Thank you so much Aqua Hotel.
Stayed in June 2025
Reviewed: 15 May 2025
Eitan
ArgentinaJust an amazing stay! Lovely view, lovely room and a lovely city! We already miss staying there, and can't wait to go back there again. For that is for sure, if we're going back to Nha Trang, there is no other place we want to stay! The service we got there, from before we checked in, with transfer from the airport, all throughout our stay, to the transfer to the airport, the service was impeccable. Couldn't ask for better!
Stayed in May 2025
Reviewed: 15 May 2025
James
United KingdomThe hotel is beautiful, clean, fully equipped with necessary items. The staff is enthusiastic and friendly with guests from check in to departure. Next time I have time, I will stay longer
Stayed in May 2025
Reviewed: 12 May 2025
Thi
CanadaDirty
Nice location but dirty
Stayed in April 2025
Reviewed: 6 May 2025
Manh
CanadaHotel is old and not clean
Location is great for the beach
Stayed in May 2025
Buena Park, USA
Kandy, Sri Lanka
The Crags, South Africa
Ajman , UAE
Machu Picchu, Peru
Katra, India
Milan, Italy
Tokyo, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content