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Reviews of AQua Hotel & Spa 3 stars

96A5 Tran Phu, Nha Trang, Vietnam

#105 of 328 hotels in Nha Trang

Guests' Choice

Review score

Based on 125 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No windows!

    Nice little hotel style room, great for the price we got it at.

    Stayed in May 2025

  • Reviewed: 11 June 2025

    7.0
    Overbooking
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Overbooking saying that booking.com system was not working. they ask me to move to another hotel 1km away. Luckily i came by motorbike. New Hotel was not on the front beach but at least it was nice.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Lovely beach front hotel if you enjoy evening entertainment
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    No breakfast 🥴 Direct sun so curtains remained mostly closed, although there was a kettle there were no cups or tea/coffee supplied (unlike in the photo) when asked i was told they’re not supplied 🤔 . My main problem was being able to find it having been dropped off by the bus company early morning, some distance away. Walking on the same side of the road i walked past it twice because i was focus on finding a hotel - not a Spa! Its easy to locate it if walking beach side of the road but not otherwise. I think signage on the window would make a big difference. I had to ask for help several times. I know its not the fault of the hotel but beach can be noisy with games in the day and with bars and loud music at night. One night (a Saturday) i was kept awake with the intense base reverberating in my room and even after midnight when volume was reduced i was still kept awake til 2:45 when it stopped.

    The room was visited by housekeeping every day to change towels, check on toilet paper and sweep the floors. They left water every day and whenever you needed more you could ask. Bed was comfortable and even though i had a balcony (with a nice sea view) it was too hot and noisy to enjoy it but just enough room to bring the small table and chair inside. A request for more coat hangers was also quickly remedied. Showered any time of day with no water issues

    Stayed in June 2025

  • Reviewed: 30 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No window in the room even though they advertise rooms with balcony

    Well located, right next to the beach, clean

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 30 nights
    • Submitted via mobile

    Slow lift and no credit card reader.

    Location, location, location! Basically beach front. You Walk out the door, cross the road and you’re at the beach! Cleaning ladies and staff are nice! Water and towels everyday. Great value for money! Nice rooftop view to watch sunrise!

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Good short stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff could have been friendlier but for the feeling that they were a bit burnt out.

    Location and price and the spa on the ground floor.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    7.0
    OK for a short stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    Staff were unfriendly but price made up for this.

    Location and price.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and helpful staff in a gr8 location but room was a little tired.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    9.0
    Superb
    • Solo traveller
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good staf

    Stayed in April 2025

  • Reviewed: 22 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator is very slow, not an issue just a bit annoying. Our room wasn’t very clean, the bedsheets hadn’t a bit dirt on them.

    The hotel is in a good location and easy to get to. The staff are friendly and helpful. Our room was overall nice and for one night it was good value for money. Bear in mind there is construction going on in the hotel but that didn’t bother our stay.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights
    • Submitted via mobile

    Little noisy

    Friendly staff

    Stayed in March 2025

  • Reviewed: 20 March 2025

    7.0
    Good for day sleep))
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Very noisy. It’s a big road near - I can’t sleep because of traffic. The water is not warm. Very complicated to find it, no sign

    New. Near the beach.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    so good staff are so nice
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    towel is too old and a bit dirty

    good location

    Stayed in February 2025

  • Reviewed: 27 February 2025

    8.0
    Next to the beach
    • Leisure trip
    • Group
    • Quadruple Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Wi-fi was not good. The room was so basic even we booked a room with seaside view. The room needs a renovation. No credit cards option. Very very slow elevator. Bathroom drain was so slowly.

    As soon as you pass the road you reach beach. Very vivid area, nice places to eat and lots of supermarkets. A/C works very good

    Stayed in February 2025

  • Reviewed: 21 February 2025

    7.0
    Enjoyed our stay!
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Could be cleaner

    Good for price and nice location!

    Stayed in February 2025

  • Reviewed: 4 August 2025

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was really rude. On booking you can see that you can pay by card, thats why we chose this hotel, but you can’t so we had to withdraw the money. The receptionists never said hi or good morning. The stairs were kinda scary. As it is also spa, the staff from the spa were sleeping in the middle of the “reception”. Also when we were arguing with the staff (that didn’t know a single word in English), they started laughing at us. Well, I hope I’ll never have this experience ever again.

    The location was ok

    Stayed in August 2025

  • Reviewed: 27 June 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very odd when I went to pay. Card didn’t work and they tried to get me to pay via a link that didn’t work. When I went to pay with cash they said they didn’t have any cash to give me back, even though I saw the cash box 🤨

    Airconned en-suite rooms with plenty of space

    Stayed in June 2025

  • Reviewed: 23 June 2025

    1.0
    Not feed with the reality
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    My king size bed room was not ready, or sell to someone else, in exchange I was getting and a very small room with 2 small beds, no windows, just terrible

    The price showed in the booking app

    Stayed in June 2025

  • Reviewed: 21 June 2025

    6.0
    Staffers happily try to cover this pretty averaged room at "special" price (even for Genius members)
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    I did not have any breakfast. Moreover, no staff mentioned that option (even to buy for it for 2 days). No coffee, tea and even an unbroken tea cup on the table. It is uneasy to watch the TV with normal channel as only payable movies are displayed but no direct instructions are given for renting or buying such movies online.

    The realistic conditions of this "discounted price" room should be described with another option to upgrade it if a customer wishes to do so after seeing it. Because, the whole Hotel is advertised as at "beachfront" but this room is a "match box" with one side of wall (next to the bathroom and bed) is unusually hot... i.e. "you stuck what you see"!

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Budget Twin Room
    • Stayed 63 nights
    • Submitted via mobile

    Everything Fine. Perfect I'll be back for sure in the next future. Thank you so much Aqua Hotel.

    Stayed in June 2025

  • Reviewed: 15 May 2025

    10
    Just an amazing stay!
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    Just an amazing stay! Lovely view, lovely room and a lovely city! We already miss staying there, and can't wait to go back there again. For that is for sure, if we're going back to Nha Trang, there is no other place we want to stay! The service we got there, from before we checked in, with transfer from the airport, all throughout our stay, to the transfer to the airport, the service was impeccable. Couldn't ask for better!

    Stayed in May 2025

  • Reviewed: 15 May 2025

    10
    Nice
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    The hotel is beautiful, clean, fully equipped with necessary items. The staff is enthusiastic and friendly with guests from check in to departure. Next time I have time, I will stay longer

    Stayed in May 2025

  • Reviewed: 12 May 2025

    3.0
    Poor
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Nice location but dirty

    Stayed in April 2025

  • Reviewed: 6 May 2025

    6.0
    Two stars hotel
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Hotel is old and not clean

    Location is great for the beach

    Stayed in May 2025

Showing 1 – 25

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