Everything, food exceptional, staff went over and above, pool and spa exceptional, room and housing keeping were amazing.

Stayed in August 2025

N/A

Fantastic stay at this beautiful hotel. Everything was perfect but a special mention has to go to the staff who were exceptional (especially Hung). I travelled with an 18 month old and they could not do enough for us! We also loved the eco drive that the hotel promotes. We will absolutely be staying again when we next visit Hou An.

Stayed in August 2025

Nothing, it was lovely.

The staff, the location and the facilities are excellent.

Stayed in August 2025

Such a lovely location, easy to get around but also away from the hustle, a lovely place to relax. The staff were so helpful, especially Haung, he was so wonderful and gave us some wonderful recommendations for the area.

Stayed in August 2025

- A bit far from old town and no transfer before 10am - Room was not as clean as expected from a 5 stars hotel (towels were dropped on the counter randomly, in a messy way; a bit dust in the bathroom)

- A lot of facilities for kids/ families: pickle ball court, billiard, big swimming pool with balls at disposal. - Good service, especially during our morning in the coconut forest in basket boats with Hung, a young staff member who was very nice with our son. - Appreciated the foot massage - Free transfer car for Hoi An

Stayed in August 2025

Not a problem for us, but the hotel doesn’t offer evening entertainment so can be a bit quieter at night. Just something to bear in mind if you do prefer entertainment.

Great location, in a quiet but well-served area about 10/15 minutes from Hoi An town. Easy access to both the old town and local beaches via the regular free hotel shuttle service. Helpful and friendly staff, nothing was an issue. Very family - friendly with some great daytime activities, everyone enjoyed the lantern making!

Stayed in August 2025

Our room was quite noisy as it was right next to stairs and above the dining room

Lovely location, good shuttle into old town and to the beach, wonderful service and super friendly staff.

Stayed in August 2025

We were travelling with our toddler so it was a struggle in the summer heat to find things to do in aircon (pool could only entertain for so long). There's a kids play room but the toys are random or more for taking to the beach for sandplay. The small room is air-conditioned though. We booked the garden view rooms and were on the top/3rd floor. Didn't realise this when booking as it was a little difficult for my elderly dad - we managed and they did offer to change rooms for 2 of the 3 nights we were staying. Just be mindful if stairs are an issue for you. Rooms in the main block have a lift.

Lovely place to stay - wellkept garden and nice pool area to have a cocktail! We did a couple of the free activities but there's lots available we didn't get round to. The staff are so helpful, especially Thao and Vu who were just so friendly and thoughtful (and somehow remembered all our names!) Top points for the sustainability aspects - eg no plastic water bottles, filtered water topped up regularly on the room and available at reception. There's so much plastic waste in Vietnam! There's a free shuttle but we just booked Grab for convenience as the bus wasn't at times we wanted to go.

Stayed in August 2025

Amazing rooms and pool, absolutely lovely staff. We had a wonderful time!!

Stayed in July 2025

We enjoyed our stay at the resort. Staffs are friendly. Vu offered his recommendations to some local foods restaurant. He was very helpful with bikes and pleasant to talk with.

Stayed in July 2025

That we had to leave!

Absolutely everything. Food was fantastic, staff amazing, accommodation perfect, pool great and bar was lovely at the end of the day. Loved the location

Stayed in July 2025

Nothing!!

The hotel is located in a quiet area - away from the hustle and bustle of Hoi An. The staff are the most friendly, welcoming, helpful, child friendly we have ever met on our trip through Vietnam! You feel at home even though you are far away from your real home!

Stayed in July 2025

Our best stay in our entire Vietnam trip. Everything about our stay was excellent, from the staff to all the amenities provided by the resort. We had the option of going across the road to the beach or just relax by the pool at the resort. We also enjoyed a couple of games of paddle which the resort also offers.

Stayed in July 2025

Lovely property. Staff were amazing, breakfast is good, pool is beautiful and happy hour cocktails are made with care and attention. Shuttle bus to Hoi A town and the beach are useful, though you can also swim from the beach a 3 min walk away. Too hot for our free pickleball lessons, but lots of people did seem to play!

Stayed in July 2025

Very nice place to be, very green, great pool and amenities

Stayed in April 2025

Everything was great ! Great location , outside of the busy old town , but very accessible . Facilities were great. Breakfast was delicious and the staff were amazing

Stayed in July 2025

Words cannot describe how remarkable this property is ! We have just returned from a 5 night stay and it was pure perfection. We were greeted with a complimentary room upgrade from the most warm and welcoming front office staff. The rooms are impeccably clean, the gardens immaculate, the pool area just stunning, the breakfast has everything you can ask for. And the complimentary shuttle bus to town or the beach and the daily activities the hotel offers are an added bonus, we loved doing the coffee making class. We can't thank all the staff enough for making our stay truly memorable and we can't wait to return.

Stayed in July 2025

Nothing

A very lovely place capturing all the beauty of both the people and the country that makes Vietnam special.

Stayed in July 2025

Very friendly staff, good Vietnamese food at restaurant, in fact 2nd best on all our trip in Vietnam.

Stayed in June 2025

My stay at this hotel in Hoi An was truly memorable. The staff were exceptional—always going the extra mile with their warm hospitality and excellent service. The location is perfect for anyone seeking a peaceful retreat, tucked away from the hustle and bustle of the town. Transportation was easy, thanks to the complimentary shuttle to both the town and the beach. Breakfast was very good, with a varied selection each morning. The facilities were well maintained, everything was impeccably clean, and I wholeheartedly recommend this hotel to anyone visiting the area.

Stayed in May 2025

The staff couldn't have been more friendly and helpful, they even organised a little birthday party for one of our group on his birthday. Breakfast buffet was wonderful with lots of choices. Room was great and service exceptional. Our room was a pool villa and a great meeting spot with our friends, as was the main pool area. The old town is close and plenty to do and lots of restaurants close by. Loved it.

Stayed in June 2025

Breakfast buffet Pool Shuttle bus to and from Old Town

Stayed in April 2025

The pool surrounds (decking) needs attention

Staff go above and beyond to make you stay enjoyable

Stayed in May 2025

Staff were lovely, very welcoming and informative. Pool area is stunning.

Stayed in May 2025