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Reviews of Silk River Hoi An Hotel & Spa 4 stars

212 Tran Nhan Tong , Cam Chau, 51000 Hoi An, Vietnam

#7 of 335 hotels in Hoi An

Guests' Choice

Review score

Based on 253 hotel reviews

9.8

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.3

  • Facilities

    9.8

  • Staff

    9.9

  • Value for money

    9.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Garden Double/Twin Room & Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Clean and lovely place, close to old town. The staff is very attentive and the breakfast was excellent. The nicest place we stayed.

    Stayed in September 2025

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel had it all, great value, delicious breakfast, helpful staff and a good location.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Beautiful place, where you want to stay longer
    • Leisure trip
    • Couple
    • Trendy Double/Twin Room with Balcony & View
    • Stayed 2 nights
    • Submitted via mobile

    Not all cars enter but you walk a few meters and you have a great view

    We loved the room facing the river, the property very clean, the people very friendly and helpful, the best place we have ever stayed

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double/Twin Room With Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Our stay at this hotel was absolutely amazing from start to finish. The property itself is beautiful, with stunning views that made every moment feel special. The breakfast was outstanding — honestly the best I had in Vietnam — with so many options to choose from, and the menu rotated daily so it never felt repetitive. What truly stood out was the staff. They were some of the friendliest and most attentive people we have ever met during our travels. They genuinely cared about making our stay comfortable and memorable. They surprised us with a free room upgrade and decorated the room beautifully for our anniversary, which was such a thoughtful touch and made the occasion extra special. On top of that, I accidentally left something important at the hotel, and the staff went completely out of their way to ensure it was delivered to me at the airport on time before my flight. That level of service and care is truly exceptional and something I will never forget. The location is also perfect — very close to the main attractions, restaurants, and cafes, yet still peaceful enough to relax and enjoy the surroundings. Overall, this has been the best hotel experience I’ve ever had. From the views and food to the staff and service, everything exceeded our expectations. I would recommend this hotel to anyone visiting Vietnam without hesitation

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    The most perfect 3 days in Hoi An, an unforgettable experience.
    • Leisure trip
    • Couple
    • Deluxe Double/Twin Room With Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing not to like.

    I loved absolutely everything about this jewel of an hotel. Nothing was too much trouble for the staff. Ms Lee who explained the hotel and facilities to us the morning after our arrival was exceptional. Ms Lee was not there when we departed 3 days later but Ms Tammy was brilliant and I was nearly in tears saying how wonderful the hotel had been. The breakfast was superb, so much choice Western and Asian and the best little danish pasties and cakes. Bikes were free and we used these daily to ride to the local beach about 5km away. The rooms were beautiful and water, coffee replenished every day and the rooms serviced. We had a massage at the Spa, again fantastic. You can walk into Hoi An centre or ride it is about 2km away. The hotel itself is on the river, there is no noise apart from a couple of cockerels in the morning. This hotel was everything and more, it wasn’t too big, it wasn’t pretentious, it was perfect. Thank you I hope you continue to flourish.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double/Twin Room With Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Quite busy as we were used to smaller homestays while travelling but that’s to be expected and good for their business! It meant it could be a little noisier but still far quieter than staying in town.

    Property was great and a good location for easy access/walking to places, attractions, and foods. Staff checked in often to make sure everything was okay and access to free bicycles was a bonus. They also have easy motorbike hire which was a good option for going out to explore areas rather than using a taxi service. Breakfast included was handy, a good selection of options (coffee was amazing!).

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional value for money in a premium resort.
    • Leisure trip
    • Solo traveller
    • Deluxe Double/Twin Room With Balcony
    • Stayed 4 nights

    Nothing really, but if you're looking to be in the heart of hoi an then this is a bit of a walk to old town, but i actually enjoyed the walk to and from.

    The value for money at this hotel is exceptional. The rooms are large with modern finishings, a large bed and lovely balcony. The facilities - gym, pool, restaurant (i didn't use the spa) are all fabulous. The staff are helpful. I really can find no fault with this place, the location is lovely. for the price paid it's an exceptional place to base yourself in hoi an.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Lovely riverside stay
    • Leisure trip
    • Group
    • Silk Suite Double/Twin Grand River View & Balcony - River Boat Scene
    • Stayed 1 night

    My only regret was that I had only booked one night here.

    The staff here were amazing, super friendly and so helpful. Rooms are spaceous, beds comfy and our balcony room overlooked the river. Breakfast was nice with lots to choose from. Restaurant staff are attentive and very obliging. Hotel supplies free push bikes for customer use. They also have a great variety of tours available with hotel pickup and drop off.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Value for money
    • Leisure trip
    • Couple
    • Silk Suite Double/Twin Grand River View & Balcony - River Boat Scene
    • Stayed 2 nights
    • Submitted via mobile

    The walls are a little thin and we could easily hear the noise and burning smell from the road at night (we stayed on the third floor, riverview room).

    Very goof value for money with extensive breakfast selection. Friendly and attentive staff. Free bike hire was a convenient way to visit the ancient town. The pool and gym facilities were great.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Premium Grand River View & Balcony - River Boat Scene
    • Stayed 5 nights
    • Submitted via mobile

    For people sensitive to noise, the rooms near the elevator may be unsuitable; a room change was possible without any problems.

    Quiet, clean, comfortable, friendly staff, attentive service, very good breakfast with changing Vietnamese specialties

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Lovely new and clean hotel, friendly staff
    • Leisure trip
    • Family with young children
    • Triple Premium Grand River View & Balcony - River Boat Scene
    • Stayed 7 nights

    On our first night we had dinner in hotel restaurant, which was not very good. Hotel really listened to our feedback and came with a good solution.

    Lovely, new and very clean hotel. Staff is very friendly. Good breakfast, love the outdoor pool with indoor feel. There are some great restaurants in the area (FireFly and Tuan) Free bikes is great to cycle to city center and Hoi An Memories.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Mediterranean style hotel in the perfect location.
    • Leisure trip
    • Family with young children
    • Silk Suite Double/Twin Grand River View & Balcony - River Boat Scene
    • Stayed 7 nights
    • Submitted via mobile

    That I didn't stay longer.

    The location was right on the river. You could cycle or walk to many restaurants along the river... They had coconut boats nearby. Hairdressers and local 7 eleven around the corner. Very close walking distance to hoi an memories show. The hotel is very responsive and able to answers all questions via whatsapp. Very helpful if you are stuck anywhere. The pool was wonderful and clean. I also borrowed a bike which you can use for free to ride around and look at the sites. The bed is so comfortable.. Breakfast bar was fabulous with so many variety's of food to choose from.. All the staff were so helpful and friendly.. Loved seeing the smiling housekeepers in the mornings.. Highly recommend this hotel.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Highly recommended and will stay here again next time we are in Hoi An
    • Leisure trip
    • Family with young children
    • Suite Family Connecting Pool View & Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Really clean and comfortable. Excellent pool and super friendly staff. Well located being a short stroll or cycle (provided by the hotel) along the river to the famous old town night market.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Really lovely location, away from the hustle and bustle but a safe 10 minute cycle to hoi an old town The staff were so helpful and attentive. The property was very freshly decorated, looks exactly like the photos. Very relaxing

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Silk Suite Double/Twin Grand River View & Balcony - River Boat Scene
    • Stayed 3 nights
    • Submitted via mobile

    Had a great experience, the staff were amazing and would recommend!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Battery recharged
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish I didn't have to leave.

    Resort facilities with spa, gym, pool, and plenty of bicycles. Staff was extremely attentive and responses to requests were immediate.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    EXCELLENT SERVICE!!
    • Leisure trip
    • Couple
    • Trendy Double/Twin Room with Balcony & View
    • Stayed 2 nights
    • Submitted via mobile

    We had an amazing stay at the La Silk Riverside Hoi An Hotel & Spa .Our stay was wonderful. The Greek decor and design was lovely. The location is a bit from the main area of old town nonetheless the surrounding is very quiet and relaxing, plus it’s next to the river.! All the hotel staff was very attentive and friendly. They looked after all our needs and ensured we felt no problems during our stay. They even offered an airport transportation with reasonable price after our reservation was made. This was helpful. The night shift male staff was so friendly and welcoming and the reception desk was particularly helpful too. I was amazed by the great hospitality. We loved the breakfast at the hotel as well. Plenty of food options and good quality. Overall we loved the hotel very much and will highly recommend to everyone.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Fantastic stay!
    • Leisure trip
    • Group
    • Deluxe Double/Twin Garden View & Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Ms Lee and the staff at La Silk treated us so well and gave us an amazing experience during our stay! Always smiley and friendly, they give this wonderful hotel a great feeling! Rooms are comfortable, restaurant and pool super and overall, a 10/10 experience.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Garden Double/Twin Room & Balcony
    • Stayed 1 night
    • Submitted via mobile

    Delicious breakfast. Miss Lee is friendly & polite.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Amazing experience to always remember, I will be back soon.
    • Leisure trip
    • Group
    • Silk Suite Double/Twin Grand River View & Balcony - River Boat Scene
    • Stayed 3 nights
    • Submitted via mobile

    The style and modernity + everything is clean and the staff is super friendly.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Balcony room with a great view
    • Leisure trip
    • Couple
    • Silk Suite Double/Twin Grand River View & Balcony - River Boat Scene
    • Stayed 7 nights
    • Submitted via mobile

    Room was super clean, and the staff gave attention to detail with cleaning, like I would see them even cleaning the balcony area during our stay, cleaning the pool in the morning and see them even cleaning the stair handrail while having breakfast. Oh, and breakfast was amazing with lots of options. Used the free bicycles, and it was a short ride along the river for restaurant options and a visit to the old town. Reception staff were wonderful and attentive to give activity options. Laundry service was great.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Garden Double/Twin Room & Balcony
    • Stayed 8 nights
    • Submitted via mobile

    All good

    Very very clean, very helpful stuff, amazing breakfast

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Out of town bus easily accessible staff fantastic
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Pool great way to escape sun and heat Free bikes perfect way to get around Nice room Staff amazing and helpful I was unwell one day came to check on me next day at breakfast great at arranging tours and transport

    Stayed in July 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Trendy Double/Twin Room with Balcony & View
    • Stayed 4 nights
    • Submitted via mobile

    The gym is fine and it’s good to have it air-conditioned (not always the case in Vietnam), but the dumbbell weights start at 2.5 kg and then jump to something like 17.5 kg. If there were more in the 5-10 range, that would be an improvement.

    Very good pool. The breakfast is excellent. The rooms were nicely designed and well-cleaned. Staff are helpful. We had a great stay!

    Stayed in August 2025

Showing 1 – 25

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