212 Tran Nhan Tong , Cam Chau, 51000 Hoi An, Vietnam
#7 of 335 hotels in Hoi An
Guests' ChoiceBased on 253 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
9.3
Facilities
9.8
Staff
9.9
Value for money
9.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Tania
AustraliaClean and lovely place, close to old town. The staff is very attentive and the breakfast was excellent. The nicest place we stayed.
Stayed in September 2025
Reviewed: 3 September 2025
Yenifer
United StatesThis hotel had it all, great value, delicious breakfast, helpful staff and a good location.
Stayed in August 2025
Reviewed: 1 September 2025
Romero
EcuadorNot all cars enter but you walk a few meters and you have a great view
We loved the room facing the river, the property very clean, the people very friendly and helpful, the best place we have ever stayed
Stayed in August 2025
Reviewed: 29 August 2025
Shivangi
FranceOur stay at this hotel was absolutely amazing from start to finish. The property itself is beautiful, with stunning views that made every moment feel special. The breakfast was outstanding — honestly the best I had in Vietnam — with so many options to choose from, and the menu rotated daily so it never felt repetitive. What truly stood out was the staff. They were some of the friendliest and most attentive people we have ever met during our travels. They genuinely cared about making our stay comfortable and memorable. They surprised us with a free room upgrade and decorated the room beautifully for our anniversary, which was such a thoughtful touch and made the occasion extra special. On top of that, I accidentally left something important at the hotel, and the staff went completely out of their way to ensure it was delivered to me at the airport on time before my flight. That level of service and care is truly exceptional and something I will never forget. The location is also perfect — very close to the main attractions, restaurants, and cafes, yet still peaceful enough to relax and enjoy the surroundings. Overall, this has been the best hotel experience I’ve ever had. From the views and food to the staff and service, everything exceeded our expectations. I would recommend this hotel to anyone visiting Vietnam without hesitation
Stayed in August 2025
Reviewed: 26 August 2025
Allie
United KingdomThere was nothing not to like.
I loved absolutely everything about this jewel of an hotel. Nothing was too much trouble for the staff. Ms Lee who explained the hotel and facilities to us the morning after our arrival was exceptional. Ms Lee was not there when we departed 3 days later but Ms Tammy was brilliant and I was nearly in tears saying how wonderful the hotel had been. The breakfast was superb, so much choice Western and Asian and the best little danish pasties and cakes. Bikes were free and we used these daily to ride to the local beach about 5km away. The rooms were beautiful and water, coffee replenished every day and the rooms serviced. We had a massage at the Spa, again fantastic. You can walk into Hoi An centre or ride it is about 2km away. The hotel itself is on the river, there is no noise apart from a couple of cockerels in the morning. This hotel was everything and more, it wasn’t too big, it wasn’t pretentious, it was perfect. Thank you I hope you continue to flourish.
Stayed in August 2025
Reviewed: 26 August 2025
Taryn
New ZealandQuite busy as we were used to smaller homestays while travelling but that’s to be expected and good for their business! It meant it could be a little noisier but still far quieter than staying in town.
Property was great and a good location for easy access/walking to places, attractions, and foods. Staff checked in often to make sure everything was okay and access to free bicycles was a bonus. They also have easy motorbike hire which was a good option for going out to explore areas rather than using a taxi service. Breakfast included was handy, a good selection of options (coffee was amazing!).
Stayed in August 2025
Reviewed: 25 August 2025
David
AustraliaNothing really, but if you're looking to be in the heart of hoi an then this is a bit of a walk to old town, but i actually enjoyed the walk to and from.
The value for money at this hotel is exceptional. The rooms are large with modern finishings, a large bed and lovely balcony. The facilities - gym, pool, restaurant (i didn't use the spa) are all fabulous. The staff are helpful. I really can find no fault with this place, the location is lovely. for the price paid it's an exceptional place to base yourself in hoi an.
Stayed in August 2025
Reviewed: 25 August 2025
Carolyn
AustraliaMy only regret was that I had only booked one night here.
The staff here were amazing, super friendly and so helpful. Rooms are spaceous, beds comfy and our balcony room overlooked the river. Breakfast was nice with lots to choose from. Restaurant staff are attentive and very obliging. Hotel supplies free push bikes for customer use. They also have a great variety of tours available with hotel pickup and drop off.
Stayed in August 2025
Reviewed: 24 August 2025
Lien
New ZealandThe walls are a little thin and we could easily hear the noise and burning smell from the road at night (we stayed on the third floor, riverview room).
Very goof value for money with extensive breakfast selection. Friendly and attentive staff. Free bike hire was a convenient way to visit the ancient town. The pool and gym facilities were great.
Stayed in August 2025
Reviewed: 24 August 2025
Richard
GermanyFor people sensitive to noise, the rooms near the elevator may be unsuitable; a room change was possible without any problems.
Quiet, clean, comfortable, friendly staff, attentive service, very good breakfast with changing Vietnamese specialties
Stayed in August 2025
Reviewed: 23 August 2025
Laura
NetherlandsOn our first night we had dinner in hotel restaurant, which was not very good. Hotel really listened to our feedback and came with a good solution.
Lovely, new and very clean hotel. Staff is very friendly. Good breakfast, love the outdoor pool with indoor feel. There are some great restaurants in the area (FireFly and Tuan) Free bikes is great to cycle to city center and Hoi An Memories.
Stayed in August 2025
Reviewed: 22 August 2025
Nicole
AustraliaThat I didn't stay longer.
The location was right on the river. You could cycle or walk to many restaurants along the river... They had coconut boats nearby. Hairdressers and local 7 eleven around the corner. Very close walking distance to hoi an memories show. The hotel is very responsive and able to answers all questions via whatsapp. Very helpful if you are stuck anywhere. The pool was wonderful and clean. I also borrowed a bike which you can use for free to ride around and look at the sites. The bed is so comfortable.. Breakfast bar was fabulous with so many variety's of food to choose from.. All the staff were so helpful and friendly.. Loved seeing the smiling housekeepers in the mornings.. Highly recommend this hotel.
Stayed in August 2025
Reviewed: 21 August 2025
Maclean
New ZealandReally clean and comfortable. Excellent pool and super friendly staff. Well located being a short stroll or cycle (provided by the hotel) along the river to the famous old town night market.
Stayed in August 2025
Reviewed: 20 August 2025
Mai
IrelandNothing
Really lovely location, away from the hustle and bustle but a safe 10 minute cycle to hoi an old town The staff were so helpful and attentive. The property was very freshly decorated, looks exactly like the photos. Very relaxing
Stayed in August 2025
Reviewed: 19 August 2025
Harvey
AustraliaHad a great experience, the staff were amazing and would recommend!
Stayed in August 2025
Reviewed: 18 August 2025
Daniel
VietnamI wish I didn't have to leave.
Resort facilities with spa, gym, pool, and plenty of bicycles. Staff was extremely attentive and responses to requests were immediate.
Stayed in August 2025
Reviewed: 16 August 2025
Nozomi
JapanWe had an amazing stay at the La Silk Riverside Hoi An Hotel & Spa .Our stay was wonderful. The Greek decor and design was lovely. The location is a bit from the main area of old town nonetheless the surrounding is very quiet and relaxing, plus it’s next to the river.! All the hotel staff was very attentive and friendly. They looked after all our needs and ensured we felt no problems during our stay. They even offered an airport transportation with reasonable price after our reservation was made. This was helpful. The night shift male staff was so friendly and welcoming and the reception desk was particularly helpful too. I was amazed by the great hospitality. We loved the breakfast at the hotel as well. Plenty of food options and good quality. Overall we loved the hotel very much and will highly recommend to everyone.
Stayed in August 2025
Reviewed: 14 August 2025
Marcos
CyprusNothing
Ms Lee and the staff at La Silk treated us so well and gave us an amazing experience during our stay! Always smiley and friendly, they give this wonderful hotel a great feeling! Rooms are comfortable, restaurant and pool super and overall, a 10/10 experience.
Stayed in August 2025
Reviewed: 11 August 2025
Vivienne
MalaysiaDelicious breakfast. Miss Lee is friendly & polite.
Stayed in August 2025
Reviewed: 10 August 2025
Mazine
MoroccoThe style and modernity + everything is clean and the staff is super friendly.
Stayed in August 2025
Reviewed: 10 August 2025
Claire
AustraliaRoom was super clean, and the staff gave attention to detail with cleaning, like I would see them even cleaning the balcony area during our stay, cleaning the pool in the morning and see them even cleaning the stair handrail while having breakfast. Oh, and breakfast was amazing with lots of options. Used the free bicycles, and it was a short ride along the river for restaurant options and a visit to the old town. Reception staff were wonderful and attentive to give activity options. Laundry service was great.
Stayed in August 2025
Reviewed: 8 August 2025
Christine
UkraineAll good
Very very clean, very helpful stuff, amazing breakfast
Stayed in August 2025
Reviewed: 8 August 2025
Rochelle
New ZealandNothing
Pool great way to escape sun and heat Free bikes perfect way to get around Nice room Staff amazing and helpful I was unwell one day came to check on me next day at breakfast great at arranging tours and transport
Stayed in July 2025
Reviewed: 4 August 2025
Michael
South KoreaThe gym is fine and it’s good to have it air-conditioned (not always the case in Vietnam), but the dumbbell weights start at 2.5 kg and then jump to something like 17.5 kg. If there were more in the 5-10 range, that would be an improvement.
Very good pool. The breakfast is excellent. The rooms were nicely designed and well-cleaned. Staff are helpful. We had a great stay!
Stayed in August 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content