Reviews of Sheraton Saigon Grand Opera Hotel 5 stars
88 Dong Khoi, Sai Gon Ward, Ho Chi Minh City, District 1, Ho Chi Minh City, Vietnam

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewthe room was well sized, pool and sauna were great
Dear Shine, Thank you for choosing Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to hear that you had such a wonderful experience with us. Our goal is to create memorable moments for all our guests, and we are happy that we succeeded in doing so during your visit. Your kind words are truly appreciated and inspire our team to maintain the highest standards of service. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong General Manager
Dear Shine, Thank you for choosing Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to hear that you had such a wonderful experience with us. Our goal is to create memorable moments for … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat location, nice rooftop bar and very comfortable rooms. We got stranded in Saigon for an extra two days due to flight cancellation and this was a perfect haven to spend the extra time. Walking distance to great cafes, restaurants and attractions, very friendly and helpful staff.
In hotel services, cafes and restaurants prohibitively expensive, but it's easy enough to walk out the door and find many great options.
Dear Rory, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting our prime location, the quality of our accommodations, and the elevated service of our associates. Your compliments are highly appreciated as a priceless motivation for our team to continuously elevate the quality of our service delivery going forward. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong, General Manager
Dear Rory, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting our prime location,… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewLocation and breakfast were excellent
Nothing
Dear Tara, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting our prime location and the delectable breakfast offerings. Your compliments are highly appreciated as a priceless motivation for our team to continuously elevate the quality of our service delivery going forward. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong, General Manager
Dear Tara, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting our prime location … Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewGreat team of professional boys and girls. Thank you so much Carlo Fama
Dear Valued Guest, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting the elevated service of our associates. Your compliments are highly appreciated as a priceless motivation for our team to continuously elevate the quality of our service delivery going forward. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong, General Manager
Dear Valued Guest, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting the elevate… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewStaff is very good . Special thanks to Ms.Thu Phung for her professional work . Manages the lounge very nicely.
Good work by Nhu Le and Tho Truong
Dear GAGAN, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting the elevated service of our associates, especially Thu Phung, Nhu Le, Tho Truong. Your compliments are highly appreciated as a priceless motivation for our team to continuously elevate the quality of our service delivery going forward. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong, General Manager
Dear GAGAN, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting the elevated servi… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing
Dear Amir, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us. Your compliments are highly appreciated as a priceless motivation for our team to continuously elevate the quality of our service delivery going forward. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong, General Manager
Dear Amir, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us. Your compliments are highly appreciated as a … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewDear Valued Guest, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your feedbacks with us. We are delighted to know that you’ve had a great experience with us. Your kind words are very much appreciated and they will motivate our team to continue to elevate our service delivery to a higher level. Once again, thank you for sharing your feedbacks with us. We look forward to welcoming you again soon. Warm regards, Julian Wong General Manager
Dear Valued Guest, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your feedbacks with us. We are delighted to know that you’ve had a great experience with us. Your kind words are very much appreciated and they will m… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewDear Nguyen, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting the elevated service delivery from our associates. Your compliments are highly appreciated as a priceless motivation for our team to continuously elevate the quality of our service delivery going forward. Thank you once again for sharing your feedback. We look forward to welcoming you back in the near future. Warm regards, Julian Wong, General Manager
Dear Nguyen, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting the elevated serv… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation. Good facilities
Nothing
Dear Michael, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us. Our goal is to create memorable moments for all our guests, and we are happy that we succeeded in doing so during your recent stay with us. Your kind words are truly appreciated and they will inspire our team to maintain the highest standards of service going forward. Once again, thank you for your feedback, and we look forward to welcoming you back in the near future. Warm regards, Julian Wong General Manager
Dear Michael, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us. Our goal is to create memorable moments for all… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewI travelled with my daughters for my birthday; I am glad I chose this hotel. The staff were amazing; they are very attentive and super helpful. they went beyond our expectations in everything we requested. The room was very comfortable, clean and spacious; the location was great. we rebook to stay at the hotel again because our experience was so great.
nothing actually! we loved everything !
Dear Reshmi, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting our prime location, the quality of our accommodation, and the elevated service delivery of our associates. Our goal is to create memorable moments for all our guests, and we are happy that we succeeded in doing so during your recent stay with us. Your kind words are truly appreciated, and they will inspire our team to maintain the highest standards of service going forward. Once again, thank you for your feedback, and we look forward to welcoming you back in the near future. Warm regards, Julian Wong General Manager
Dear Reshmi, Thank you for choosing the Sheraton Saigon Grand Opera Hotel for your recent stay in Ho Chi Minh City! We are delighted to know that you’ve had a great stay experience with us, specifically highlighting our prime location, th… Show more
Reviewed: 21 June 2025 · Stayed in May 2025
Verified review