We found the staff adequate, but also got a somewhat ..uhm.. feeling. There is little interaction among staff and in our opinion there is just a bit too much focus on being paid for everything on time (exept the bikes :-)). Staff have apparently had some restrictions imposed on them by the owner in their helpfulness. Perhaps this is due to disappointing experiences with guests, which we would regret, but we were not used to this in hospitable Vietnam. There is a 10% service tax when paying by credit card, also on your reservations by booking.com.

Spacious clean room and idem bathroom, good beds, desk. Breakfast with several options. Possibility to have breakfast also if you arrive earlier than check-in time. Free excellent bicycles to borrow. Deep green garden with seating area. Attractive entrance with cute pond. Small swimming pool, most of which the annex is built above. Walking distance from the atmospheric centre of Hoi An and the museum gallery of the famous photographer Réhahn.

Stayed in July 2025

The pool was a bit smaller than expected. Would have preferred more cutlery and cooking pans in the room.

Location just across the bridge from the Old town. Peaceful and away from the noise, yet close enough to walk over to Old town. The staff was great, shout out to Ms. Rose and Ms. Kim who very always helpful. The lovely lady behind the breakfast table who cooked local delicacies as well as usual Western fare really well and which we enjoyed. One of the most comfortable mattresses ever so we really loved sleeping in.

Stayed in August 2025

Quality of the breakfast could be improved,juices not cold,& watered down,also selection of bread, only white, & baguette,,bacon and sausage were same each day, bacon pieces, but coffee was good!.

Location was great, peaceful, & quiet, not so far from hoi an old town,Rose and Kim were extremely happy & helpful, always greeting with a smile.

Stayed in August 2025

Nothing!

We had the most wonderful stay at Riverside Impressions. It's a charming building with a pool and beautiful breakfast and garden area overlooking the river. The location is great as it's quiet but only about 10 minutes walking distance from the old town. Rose was an excellent host and, along with the rest of her great team of staff, looked after us very well throughout our stay. We will be back again if we return to Hoi An.

Stayed in August 2025

Beautiful riverside location, lovely staff, gorgeous garden...excellent all round.

Stayed in July 2025

Nothing

The set of the property was beautiful. Very peaceful out the back of and quiet in the rooms

Stayed in July 2025

More alcoholic beverage options would be nice

Swimming pool Balcony in every room Location was good Rooms were clean Staff were nice

Stayed in July 2025

Amazing staff and rooms.

Stayed in July 2025

Very clean and spacy rooms! Staff were very nice, Rose was great and always helpful! Views were beautiful

Stayed in June 2025

Lovely clean and homely villa on a quieter street just a 5 minute walk from old town Hoi An.

Stayed in June 2025

Great pool and breakfast dining area in a lovely garden, nice room, very friendly helpful staff. Good range of options for breakfast. Easy 10 min walk into centre of the old town.

Stayed in May 2025

Nothing bad to say

Good location, friendly staff, quiet in the evenings, nice breakfast beautiful garden.

Stayed in May 2025

We asked for either 1 of 2 rooms told yes we could have one of them and didn't get one when we got there

The staff are brilliant It could use a bit of a tidy up

Stayed in April 2025

Nil

Staff were excellent, ensuring all our needs were met, thank you to Kim and Rose. Hotel away from hustle and bustle and had a nice rural feel. Easy 10 minute walk to the Old Town. Room had a balcony to sit and enjoy the balmy nights.

Stayed in May 2025

Bikes are provided free of charge, which is fantastic. But most of them are in poor condition, and some are dangerous. If you choose to use them, choose carefully as the traffic can be hazardous.

This is a lovely property just outside the mayhem of the Old Town, on Cam Nam Is. Our large room was overlooking the river, not on the very busy road side, and was very quiet and comfortable. The A/C and shower were both excellent, and there is a fridge in the room. Breakfast was included, and was freshly made with a good choice of dishes. The swimming pool was a very welcome relief from the heat and humidity. And critically, all the personnel we dealt with were absolutely lovely.

Stayed in April 2025

Kim was extremely kind and helped us to book activities and transports . The hotel also borrows you bicycles, which is a great alternative what to visit Hoi An.

Stayed in April 2025

Only one towel when we arrived, and no water in mini bar but we were asked to pay them (after explaining we didn’t pay but could be more careful when preparing the rooms)

We like the very careful, friendly and helping staff, also the lovely room and view and free bicycle

Stayed in April 2025

Was 10-15min walk to main market/ town or short taxi ride. Everyone was nice. 50-100m to a small convenience store.

Stayed in April 2025

Staff was extremely attentive and responsive! Communication was easy and rooms were comfortable. Area is quiet and a short walk to the old quarter.

Stayed in April 2025

Very nice hotel in a peaceful location but still walking distance to the towns center. The room was nice and clean, good breakfast and Kim was such a joy making sure the guest are happy and helping in any way possible. Highly recommend!

Stayed in March 2025

The location was perfect and the staff very helpful. Kim helped book some amazing activities. Half day cycling and the Memory show. (not to be missed).

Stayed in March 2025

The staff were really friendly and caring, the location was good, and the view was really nice

Stayed in March 2025

The hotel is really nice, breakfast was good and the people there are so sweet and helpful. There is a real shower with good pressure and hot water ! We used the free bike to discover the around

Stayed in February 2025

Everything was great

Location is great. Walking distance to old city on one side but river and green fields on other. Silent and calm area. Breakfasts in garden. Friendly staff - they helped us in trips.

Stayed in January 2025