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Reviews of Prime New Hotel 4 stars

22 Ton Dan, Nha Trang, Vietnam

#231 of 328 hotels in Nha Trang

Guests' Choice

Review score

Based on 530 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nice enough for the price with a sea view, cant complain

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Comfortable stay , great central location with very good pricing
    • Leisure trip
    • Solo traveller
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The property is aging and is starting to show. But still comfortably accommodating. . Further my suite only had a tv in the living area and not in the bedroom

    Property is convenient to the beach and not next to loud traffic. The value for the room was excellent including a buffet breakfast. The Pho and eggs cooked to order were good.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Very nice hotel with rooftop pool, a relaxing stay
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    No option for early check in

    Very nice accommodation, very central

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Good Valued accommodation in the heart of the City. Everything worked as required, however the facility could do with some maintenance. Happy with stay.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    7.0
    Adequate
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights

    The location was down the end of a long narrow lane but OK

    The breakfast was only OK. There was only Asian selections No cereal with fruit yogurt and milk. And no marmalade or jam for the toast.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    The housekeeping is too loud and a bit weird. They took my toothbrush :( but they are nice enough to give new one . Also some days they forgot to give us small towels and mat to put it near washroom. The shower from washroom was leaking to the main room which was a bit disappointing. Also we can hear everything outside so not sound proof.

    The room was nice and the hotel was very close to sea and has all the amenities around the area like food, money exchange, supermarket etc. The room was spacious and comfortable. They give water and coffee everyday which was quite nice. They have weight machine at the reception to weight the suitcase and a good parking lot to park rental bike. They also can book cab to airport if required.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Good but a bit penny pinching..
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 13 nights
    • Submitted via mobile

    The first morning we went for our free breakfast, they would only let one person in for free which was annoying. The receptionist did change it for the next day but still... The breakfast quality had dropped significantly. No cereal and hence no milk for coffee, just some super sweet, thick condensed stuff. No more toast bread, just thin stuff and even that was cut into halves and no preserves either. Ok breakfast if you're a rabbit. I only went to breakfast once as it was so poor, as was the WiFi, a complete waste of time. They advertise a free airport shuttle but don't have that service and also late check out but that isn't available either.

    We stayed at this hotel last year and I gave it a 9/10. Our room was really good, constant high pressure hot water was great and the aircon worked fine. Huge balcony on our king suite with nice table and chairs and a nice ocean view. (Room 806). The reception staff were really good and helpful too.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Nice room with balcony overlooking Vinpearl
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    They need to be honest with the room that was booked. We booked for room with balcony & living room + sofa (King Suite) but when we check in they gave us a room without living room + sofa. When I asked, the staff told me to cancel my booking and rebooked the room and will refund us but at the same time he said the hotel is fully booked. I felt disappointed. I didn’t cancel the room and we just stayed there for 2 nights.

    The room is nice and the view from balcony is overlooking Vinpearl. One of the receptionist (lady) very helpful guiding us around.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Terrace
    • Stayed 11 nights
    • Submitted via mobile

    Wifi

    Breakfast is good location excellent

    Stayed in June 2025

  • Reviewed: 19 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Irish, visited June 2025. Good location, laundrette & spas on same street. Great access to the beach. Staff were unwilling when we asked for extra towels. Rooftop pool is nice very windy and could be made look nicer. We didn’t have breakfast, rooms are grand beds comfy but a bit out dated

    Stayed in June 2025

  • Reviewed: 31 May 2025

    8.0
    Great value!
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There was an exit door with a bright green exit sign in our room that we couldn’t turn off, we ended up just having to cover it with a towel which was annoying. We booked a room with balcony and there wasn’t really one… it was tiny with no view at all. The pool was also alright but wasn’t looked after and was quite dirty but was still fine and good to cool off

    Loved the location of this property! Very central to everything in Nha Trang. The room was very clean and looked after and was such good value for money. Staff were very accommodating- we had a sleeper bus that left at 8pm after we had to check out. We approached staff and they were able to offer us a smaller room for the rest of the day at a 300,000 VND charge which was so lovely to have instead of not being able to relax in a room and shower etc

    Stayed in May 2025

  • Reviewed: 27 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Good location and room was a great size

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Great stay close to everything.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Terrace
    • Stayed 7 nights
    • Submitted via mobile

    Nil

    I enjoyed my stay and the rooms met what I was expecting. The cleaning staff were great and did a wonderful job. The bed was very comfortable. The pool was not big but great to cool down

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    all in all I had a great stay, the
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 6 nights
    • Submitted via mobile

    The bathroom had a sliding door and it was quite loud when sliding, so had to avoid it at night to not wake up my roommate. And its not soundproof so you can hear conversations from the hall and loud noises outside

    The pool had nice views, rooms were spacious and the hotel staff was really nice and helpful, especially Giang, she was so lovely, understanding and great

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Great value hotel close to beach
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Amazing location, lots of great food, beer and services right outside. Secure parking. Lovely buffet breakfast and the view from the pool was great.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn’t great, hardly any options, we didn’t end up going back the next day. Staff weren’t as friendly other places we had been. Only thing that our balcony was missing was a table

    Loved the room, probably best room we have had over a month in Vietnam. Pool was really nice too. Housekeeping was great and they were nice

    Stayed in May 2025

  • Reviewed: 30 April 2025

    7.0
    We had a nice stay here.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The balcony we had was awful, it wasn’t really a balcony and it had bars on it. The balcony was behind someone else balcony. We didn’t like this at all

    The hotel is in a great location right next to restaurants and the beach.

    Stayed in April 2025

  • Reviewed: 30 April 2025

    8.0
    Spacious room with a sea view in perfect location.
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    the swimming pool area was messy and underwhelming.

    Nice big, light room with a small balcony . Comfortable bed. Friendly staff. perfect location: beach shops, restaurants very closeby.l

    Stayed in April 2025

  • Reviewed: 29 April 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    I was the one who booked rooms for us and my 3 friends. Look around for my other extended review. Basic comfortable hotel in the city center on a quiet alley.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 9 nights
    • Submitted via mobile

    Slippery floor in the bathroom, when wet. Rubber mat would be useful. Would be nice to have the stands for our suitcases. They were on the floor otherwise.

    Excellent value for money hotel, considering we paid $38AU per day for a King suite room, breakfast included. Hotel is the city center, but in the small alley, so no traffic noise in the morning. A few min waking to the beach. Basic rooms, not much of a storage but the bed was extremely comfortable which was very important as we were staying for 10 days. There was a sofa in a Kings sute. No sofa in other types of rooms. There was a safe in the room. Breakfast is a little bit basic, steamed vegetables, couple of salads, fried rice, noodles, fruits, can book eggs and nice soup, plus good Vietnamese coffee. I would eat soup every morning, it was so nice. Nice friendly cafe opposite the hotel, with nice food and cold beer, and they do money exchange as well in the cafe. Overall my expectations were exceeded for the price we paid. Will stay again, if returned.

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    A great spot to stay in Nha Trang
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    I kept having to ask for toilet paper for our room (5 of us).

    Loved this place. A great location with everything you could possibly need right outside your door. Lovely restaurants nearby, the beach was stunning, and a buzzy vibe all round.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    7.0
    Good value for money, especially location
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The location was good, near the beach and other night time activities by walking distance, however the alley was small, if anyone travel by car should consider.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Could do with seats/table on balcony, toilet roll in bathroom & towel.change would've been nice even though only stayed 2nights

    Great location, room good size, small balcony ( no seating or anything on it though) shower & bathroom good, air con good, down a littlealley street with several other hotels, roof top infinity pool - water way too cold so didn't use, lots shops and eateries opposite - one especially the food was Excellent! Close to beach, night market, food places, shops, and really cool bar couple streets away full of old motorbikes & has live music -( Palm Villa ) very clean promenade and beach, very busy at sunrise which is Spectacular! Wouldn recommend

    Stayed in March 2025

  • Reviewed: 24 March 2025

    7.0
    Overall good !
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Hard and stiff pillows ! High pillows too. We had to sleep without any.

    Clean, good staff, the location !

    Stayed in March 2025

Showing 1 – 25

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