Treated like kings from start to finish,best cruise in Halong Bay by a mile! All staff were amazing warm and friendly,couldn't do enough for us!!

Stayed in March 2025

NA

Paradise Peak Cruise offers top quality service to make our cruise to Ha Long Bay very enjoyable. Susan Le, E-Commerce Executive maintained constant and efficient communication with us prior to the cruise. The staff are professional and friendly. The room is clean and spacious with a balcony view of Ha Long Bay. We enjoyed each meal in a very leisure setting. Sightseeing planned for the guests were on point. Highly recommend Paradise Peak Cruise!

Stayed in November 2024

There really wasn’t anything we didn’t like.

Everything was great about our experience with Paradise Peak. The staff were amazing, especially Genesis and Crystal. Boarding and disembarkation were very organized. The food was delicious with both Western and Vietnamese options. The decor is very traditional which we preferred to the ultramodern cruises. It’s also the ideal size with only 8 staterooms. Our room on the ship was luxurious, although the whirlpool bathtub was outdated (a new bathtub is recommended). The bed was comfortable and we slept very well. The excursions were all great, despite being extremely crowded (not the fault of Paradise Peak). Overall, visiting Halong Bay is very worthwhile and we highly recommend Paradise Peak.

Stayed in November 2024

Cruise staff was so nice and kind. The room was spacious and clean.

Stayed in November 2024

None

Staff very pleasant,courteous and accommodating. It felt like we have a private cruise.

Stayed in April 2024

I felt truly pampered! Well worth the extra cost.

Stayed in April 2024

The excursion to Luan cave was not very exciting and all the excursion locations were pretty packed with large groups.

With only 6 other fellow passengers, we felt we received very good service and attention from the staff. The Captain was a bit of a character and was very friendly and engaging, while the whole staff were excellent, with pretty good English. The lady who led the excursions was especially good and was very informative in Hang Sung Sot cave. The food was very good and even when one dish was not great, they immediately changed for something better without any fuss.

Stayed in February 2024

All the services as well as staff were awesome.

Stayed in December 2023

Only the transportation between our hotel in Hanoi and the harbor was not very good.

Breakfast was excellent and obviously so was the location, right in the Ha Long bay.

Stayed in December 2023

none

relaxing time great staff service delicious meal everything!

Stayed in October 2023

Leaving and also listening to a few guests complaining because they didn't catch any squid...

Luxury in the captains suite, faultless service and catering throughout entire stay. Professional thorough attention from all staff but especially from JL, Crystal and Ryan. Such an enjoyable time was had with all the activities and free time on this beautiful boat.

Stayed in July 2023

the company was not prepared to honor our booking with drink package after they cancelled our boat and switched us to another at the very last minute with no notice. it took over an hour to get a senior manager to intervene and make things happen. sent a not to booking on this at the time and have not heard back. thankfully it all worked out in the end but we had to dig in our feet with the drink package and and the cost difference. they came thru in the end.

the cuise on peak was cancelled the morning of. we were changed to the excellence which was a bigger boat but at half capacity and was cheaper on booking. we did not get a refund on the price difference. however, we did get a better drink package at no extra charge and 50% off spa services. this was a very good experience and would recommend.

Stayed in April 2023

the excursions could have been a bit better especially the pearl farm excursion.

very pleasant staff

Stayed in April 2023

Outstanding service , excellent food, elegant atmosphere

Stayed in April 2023

Accommodation very poor with issues with doors and windows not closing, mould in the shower, bath flooding the bathroom and a toilet that would not flush

The staff were good and food was reasonable

Stayed in January 2025

The boat is not in good condition. It’s not a five star accommodation. It is tired, damp and needs a deep clean.

Amazing staff and great food!

Stayed in December 2024

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in May 2023