9,5

Bewertungen für Omina Hotel & Travel 4 Sterne

2B Phố Hàng Gà, Hoan Kiem, Hanoi, Vietnam

  • Lena

    Bewertung abgegeben: 9. August 2025 · Übernachtet am August 2025

    Echte Gästebewertung
  • Anja

    Bewertung abgegeben: 5. August 2025 · Übernachtet am August 2025

    Echte Gästebewertung

    Sehr hilfsbereites und nettes Personal. Frühstück war gut (es gibt ein Buffet und man kann eine Speise aus dem Menü wählen z. B. Omelett). Die meisten Sehenswürdigkeiten sind zu Fuß erreichbar.

    Antwort der Unterkunft:

    Dear Valued Guest, Thank you so much for your kind words! We’re truly happy to hear that you enjoyed our breakfast and appreciated the helpfulness and kindness of our staff. It’s also wonderful to know that our location made it easy for you to explore the city on foot. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future! Warm regards, Ruby Customer Service Manager

    Dear Valued Guest, Thank you so much for your kind words! We’re truly happy to hear that you enjoyed our breakfast and appreciated the helpfulness and kindness of our staff. It’s also wonderful to know that our location made it easy for yo… Mehr anzeigen

    Omina Hotel & Travel
    5. August 2025
  • 7,0 Gut
    Volker

    Bewertung abgegeben: 6. Juli 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung
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  • Laura

    Bewertung abgegeben: 12. Juni 2025 · Übernachtet am Juni 2025

    Echte Gästebewertung

    Alles! Es war sehr sauber, alle waren sehr freundlich und das Zimmer war auch super! Die Lage ist spitze!

    Nichts

    Antwort der Unterkunft:

    Dear Valued Guest, Thank you so much for choosing to stay with us and for your kind words! We’re truly delighted to hear that you enjoyed everything – from the cleanliness and friendly staff to the comfort of the room and our convenient location. Your satisfaction means the world to us. We hope to welcome you back again soon! Warm regards, Ruby Customer Service Manager

    Dear Valued Guest, Thank you so much for choosing to stay with us and for your kind words! We’re truly delighted to hear that you enjoyed everything – from the cleanliness and friendly staff to the comfort of the room and our convenient l… Mehr anzeigen

    Omina Hotel & Travel
    13. Juni 2025
  • Susanne

    Bewertung abgegeben: 12. Juni 2025 · Übernachtet am Juni 2025

    Echte Gästebewertung
  • Sebastian

    Bewertung abgegeben: 4. Juni 2025 · Übernachtet am Juni 2025

    Echte Gästebewertung

    Die unglaublich freundliche Rezeption (Ruby)

    Antwort der Unterkunft:

    Dear valued guest, Thank you so much for your kind words and for rating us a perfect score! We truly appreciate your compliments on our warm hospitality. Your satisfaction is our greatest motivation, and it means a lot to know that you felt welcomed and well taken care of. We look forward to having the pleasure of welcoming you back in the near future! Warm regards, Ruby Customer Service Manager

    Dear valued guest, Thank you so much for your kind words and for rating us a perfect score! We truly appreciate your compliments on our warm hospitality. Your satisfaction is our greatest motivation, and it means a lot to know that you fel… Mehr anzeigen

    Omina Hotel & Travel
    5. Juni 2025
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  • Ricardo

    Bewertung abgegeben: 1. Juni 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung

    Die Mitarbeiter sind wirklich sehr freundlich und hilfsbereit. Sie unterstützen einen wo sie nur können. Da ich abends in den Nachtbus stieg, wurde mein Gepäck noch den Tag über aufbewahrt und ich durfte nochmal duschen und mich frisch machen und das Handy laden. Die Mitarbeiter sind allesamt wirklich außergewöhnlich!

    Ich habe nichts auszusetzen.

    Antwort der Unterkunft:

    Dear Valued Guest, Thank you so much for your wonderful review and kind words! We are truly delighted to hear that you found our staff friendly and helpful. It’s always our top priority to ensure our guests feel supported and comfortable during their stay — and we’re especially glad we could assist with your luggage storage and provide facilities for you to freshen up before your night bus journey. Your praise means a lot to our entire team. We’ll be sure to share your kind feedback with everyone — it will surely brighten their day! We hope to have the pleasure of welcoming you back in the future. Warm regards, Ruby Customer Service Manager

    Dear Valued Guest, Thank you so much for your wonderful review and kind words! We are truly delighted to hear that you found our staff friendly and helpful. It’s always our top priority to ensure our guests feel supported and comfortable d… Mehr anzeigen

    Omina Hotel & Travel
    1. Juni 2025
  • Tobias

    Bewertung abgegeben: 1. Juni 2025 · Übernachtet am April 2025

    Echte Gästebewertung

    Sehr ordentliches Hotel genau im Zentrum, die Ausstattung ist sehr gut!

    Antwort der Unterkunft:

    Dear Valued Guest,, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our location in the Old Quarter and that our team provided excellent service during your stay. It truly means a lot to us that you felt well taken care of—we always strive to go the extra mile to ensure our guests have a comfortable and memorable stay. We hope to have the pleasure of welcoming you back in the near future! Warm regards, Ruby Customer Service Manager

    Dear Valued Guest,, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our location in the Old Quarter and that our team provided excellent service du… Mehr anzeigen

    Omina Hotel & Travel
    1. Juni 2025
  • Christoph

    Bewertung abgegeben: 1. Juni 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung

    Sehr sehr freundliches, hilfsbereites Personal—-> super wichtig im hektischen Ha Noi

    Antwort der Unterkunft:

    Dear Valued Guest,, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our location in the Old Quarter and that our team provided excellent service during your stay. It truly means a lot to us that you felt well taken care of—we always strive to go the extra mile to ensure our guests have a comfortable and memorable stay. Warm regards, Ruby Customer Service Manager

    Dear Valued Guest,, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our location in the Old Quarter and that our team provided excellent service du… Mehr anzeigen

    Omina Hotel & Travel
    1. Juni 2025
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  • Marina

    Bewertung abgegeben: 24. Mai 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung

    Für mich gab es nichts zu meckern

    Es fehlt im Zimmer ein ganz Körper Spiegel....

    Antwort der Unterkunft:

    Dear valued guest Thank you very much for taking the time to share your feedback. We are truly pleased to know that overall you had a pleasant stay and found nothing to complain about. We do, however, sincerely appreciate your note regarding the absence of a full-length mirror in the room. Your observation is valuable to us, and we will certainly take it into consideration as we continue to enhance our guest experience and improve our facilities. At Omina Hanoi Hotel, guest comfort and satisfaction are always our top priorities, and your comments help us to achieve that goal. We hope to have the pleasure of welcoming you back in the near future and providing you with an even more enjoyable stay. Warm regards, Ruby Customer Service Manager

    Dear valued guest Thank you very much for taking the time to share your feedback. We are truly pleased to know that overall you had a pleasant stay and found nothing to complain about. We do, however, sincerely appreciate your note regard… Mehr anzeigen

    Omina Hotel & Travel
    25. Mai 2025
  • Marina

    Bewertung abgegeben: 19. Mai 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung

    Kurz und bündig: Alles perfekt! Dieses Hotel kann ich nur weiterempfehlen. Toller Service, sehr freundliche und zuvorkommende Mitarbeiter, und die Lage ist der Hammer. Raus aus der Tür und man ist im Geschehen. Wir kommen wieder.

    da gibt es nichts

    Antwort der Unterkunft:

    Dear valued guest, Thank you so much for your wonderful feedback and for taking the time to share your experience with us. We are truly delighted to hear that everything was perfect during your stay at Omina Hanoi Hotel. Your kind words about our service, the friendliness and helpfulness of our staff, as well as our prime location, mean a great deal to us. It’s always our goal to create an exceptional experience for every guest, and knowing that you would gladly recommend our hotel is the highest compliment we could receive. We’re especially thrilled to hear that you plan to return — we’ll be waiting with a warm welcome when you do! Warmest regards, Ruby Customer Service Manager

    Dear valued guest, Thank you so much for your wonderful feedback and for taking the time to share your experience with us. We are truly delighted to hear that everything was perfect during your stay at Omina Hanoi Hotel. Your kind words a… Mehr anzeigen

    Omina Hotel & Travel
    19. Mai 2025
  • Kevin

    Bewertung abgegeben: 15. Mai 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung
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  • Michelle

    Bewertung abgegeben: 11. Mai 2025 · Übernachtet am Mai 2025

    Echte Gästebewertung

    Gute Lage, extrem freundliches und hilfreiches Personal

    Antwort der Unterkunft:

    Dear Valued Guest, Thank you very much for your kind words! We're delighted to hear that you enjoyed our central location and that our staff made a positive impression. Your satisfaction is our greatest reward. We hope to welcome you back again soon! Warm regards, Ruby Customer Service Manager

    Dear Valued Guest, Thank you very much for your kind words! We're delighted to hear that you enjoyed our central location and that our staff made a positive impression. Your satisfaction is our greatest reward. We hope to welcome you … Mehr anzeigen

    Omina Hotel & Travel
    12. Mai 2025
  • Jennifer

    Bewertung abgegeben: 4. Mai 2025 · Übernachtet am April 2025

    Echte Gästebewertung

    Das Personal war sehr hilfsbereit und großzügig. Täglicher Wechsel des Frühstücksangebots. Schönes Zimmer.

    Zimmer war an der Straße und deshalb laut.

    Antwort der Unterkunft:

    Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you appreciated the enthusiasm and generosity of our staff, the daily variety in our breakfast menu, as well as the overall quality of our guest rooms. Regarding the noise level, we sincerely apologize for any inconvenience caused. As our hotel is located on the main street of the Old Quarter—a vibrant and lively area—some street noise may occasionally be unavoidable. Please rest assured that we are actively exploring ways to minimize this issue and enhance sound insulation for a more comfortable stay. We greatly value your comments and hope to have the pleasure of welcoming you back in the future, with an even more enjoyable experience. Warm regards, Ruby(ms) Customer Service Manager

    Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you appreciated the enthusiasm and generosity of our staff, the daily variety in our breakfast menu, as well as the o… Mehr anzeigen

    Omina Hotel & Travel
    5. Mai 2025
  • Belinda

    Bewertung abgegeben: 25. April 2025 · Übernachtet am April 2025

    Echte Gästebewertung
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  • Stöcklein

    Bewertung abgegeben: 20. April 2025 · Übernachtet am April 2025

    Echte Gästebewertung

    Alles perfekt! Die Mitarbeiterin war super freundlich! Wir haben ein kostenloses Upgrade bekommen, der Wäscheservice hat super funktioniert und selbst nach dem auschecken durften wir unser Gepäck dort lassen & die Dusche nutzen. Also all in all Perfekt

    Nichts

    Antwort der Unterkunft:

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel & Travel and spending your precious time to review us Your compliments are the greatest motivation for all of us to try every day to create the best experience for customers Wishing you always healthy and happy. We look forward to welcoming you in the near future to experience our service Best regards Ruby(ms) Customer Service Manager

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel & Travel and spending your precious time to review us Your compliments are the greatest motivation for all of us to try every day to create the best experience f… Mehr anzeigen

    Omina Hotel & Travel
    23. April 2025
  • Silvia

    Bewertung abgegeben: 17. April 2025 · Übernachtet am April 2025

    Echte Gästebewertung

    Schönes kleines Stadthotel mit Charme. Sehr freundliches und hilfsbereites Personal. Das Frühstücksbuffet war außergewöhnlich und sehr reichhaltig. Das Zimmer war sehr klein mit winzigem Fenster, Blick in den Hinterhof. Das Badezimmer war nicht gut vom Schlafzimmer abgetrennt, deshalb sehr hellhörig. Zentrale Lage in der Altstadt.

    Antwort der Unterkunft:

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel and Travel and spending your precious time to review us. Your compliments are the greatest motivation for all of us to try every day to create the best experience for customers Our hotel is located at the center of the Old Quater and facing to bustling street, and extremely convenient for you to explore the ancient beauty at a reasonable and competitive price, therefore the noise is unavoidable. We sincerely apologize for any inconvenience during your stay here. We look forward to welcoming you in the near future to experience our service Best regards Ruby(ms) Customer Service Manager

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel and Travel and spending your precious time to review us. Your compliments are the greatest motivation for all of us to try every day to create the best experience fo… Mehr anzeigen

    Omina Hotel & Travel
    22. April 2025
  • Vanessa

    Bewertung abgegeben: 13. April 2025 · Übernachtet am März 2025

    Echte Gästebewertung

    Das Personal ist super lieb und zuvorkommend, die Zimmer sind typisch für Hanoi recht klein, dafür aber hübsch und leise.

    Antwort der Unterkunft:

    Dear valued customer On behalf of the entire team at Omina hanoi Hotel and Travel, we would like to sincerely thank you for choosing to stay with us and for taking the time to leave such a kind review. We are truly grateful for your positive feedback. Knowing that you had a pleasant and memorable experience at our hotel is the greatest reward for our efforts. Your support and satisfaction mean a lot to us and motivate us to continue improving our services every day. We look forward to welcoming you back in the future and hope your next stay will be even more enjoyable. If there’s anything we can do better, please don’t hesitate to let us know. Once again, thank you very much for your trust and kind words. Wishing you health, happiness, and continued success! Warm regards, Ruby(ms) Customer Service Manager

    Dear valued customer On behalf of the entire team at Omina hanoi Hotel and Travel, we would like to sincerely thank you for choosing to stay with us and for taking the time to leave such a kind review. We are truly grateful for your posit… Mehr anzeigen

    Omina Hotel & Travel
    2. Mai 2025
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  • Stephanie

    Bewertung abgegeben: 12. April 2025 · Übernachtet am April 2025

    Echte Gästebewertung

    Das Personal macht den ganzen Charme des Hotels aus. Sie sind so süß und aufmerksam. Jegliches Problemchen wird sofort behoben. Frühstück ist nicht der Rede wert. Allerdings gibt es so viele tolle und günstige Essensmöglichkeiten nur drei Schritte vom Hotel entfernt, dass es darauf nicht ankommt.

    Antwort der Unterkunft:

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel & Travel and taking your precious time to review us. Your compliments are the greatest motivation for all of us to strive every day to bring the best experience to customers. We look forward to welcoming you in the near future to experience our service Best regards, Ruby(ms) Customer Service Manager

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel & Travel and taking your precious time to review us. Your compliments are the greatest motivation for all of us to strive every day to bring the best experience… Mehr anzeigen

    Omina Hotel & Travel
    22. April 2025
  • Marcus

    Bewertung abgegeben: 9. April 2025 · Übernachtet am April 2025

    Echte Gästebewertung

    Für den Preis nichts zu meckern. Super Lage direkt in der Altstadt, direkt im Nachbarhaus Supermarkt und Essengehmöglichkeiten, trotzdem kein Straßenlärm, wenn man Zimmer hinten raus hat. Dort auch sogar kleines Fenster, was in Hanoi nicht selbstverständlich ist. Etwas hellhörig und direkt am Treppenhaus gelegen, welches zum Frühstücksraum führt, also hört man schon früh Geschirrgeklapper und Vorbereitung. Frühstück spartanisch aber auch ok. Man kann sich Omelett und Pancakes nach Belieben bestellen. Zimmer sehr klein, aber ausreichend fürs Wochenende, wenn man eh die ganze Zeit unterwegs ist. Sehr nettes Personal. Nur der Duschabfluss war leicht verstopft, also wer länger als 5min duscht hat Havarie im Bad, kam bei uns nicht vor. Gebuchte Abholung vom Flughafen mit großem Auto hat auch pünktlich und einwandfrei geklappt für 19€. Also für den günstigen Preis alles in allem Top.

    Antwort der Unterkunft:

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel & Travel and spending your precious time to review us We are sorry for your imperfect experience during your stay. Our hotel is located at the center of the Old Quater and facing to bustling street, and extremely convenient for you to explore the ancient beauty at a reasonable and competitive price, therefore the noise is unavoidable. We will certainly take it into consideration as we continue to work on improvements. We hope you enjoy the warm atmosphere of Hanoi. Once again, thank you for sharing with us We look forward to welcoming you in the near future to experience our service Best regards Ruby(ms) Customer Service Manager

    Dear valued customer Thank you for trusting and choosing Omina Hanoi Hotel & Travel and spending your precious time to review us We are sorry for your imperfect experience during your stay. Our hotel is located at the center of the Old… Mehr anzeigen

    Omina Hotel & Travel
    22. April 2025
  • Timon

    Bewertung abgegeben: 7. April 2025 · Übernachtet am März 2025

    Echte Gästebewertung
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  • Nadine

    Bewertung abgegeben: 27. März 2025 · Übernachtet am März 2025

    Echte Gästebewertung

    Das Hotel liegt mitten im Zentrum von Hanoi. Das Zimmer war sehr sauber und für asiatische Verhältnisse ist das Badezimmer hervorragend! Das Personal ist immer sehr freundlich,gibt Tipps und kümmert sich um alles bei Fragen sogar wenn man schon kein Gast mehr ist!!!! Danke

    Es gibt nichts.

    Antwort der Unterkunft:

    Dear valued customer On behalf of the entire team at Omina hanoi Hotel and Travel, we would like to sincerely thank you for choosing to stay with us and for taking the time to leave such a kind review. We are truly grateful for your positive feedback. Knowing that you had a pleasant and memorable experience at our hotel is the greatest reward for our efforts. Your support and satisfaction mean a lot to us and motivate us to continue improving our services every day. We look forward to welcoming you back in the future and hope your next stay will be even more enjoyable. If there’s anything we can do better, please don’t hesitate to let us know. Once again, thank you very much for your trust and kind words. Wishing you health, happiness, and continued success! Warm regards, Ruby(ms) Customer Service Manager

    Dear valued customer On behalf of the entire team at Omina hanoi Hotel and Travel, we would like to sincerely thank you for choosing to stay with us and for taking the time to leave such a kind review. We are truly grateful for your posit… Mehr anzeigen

    Omina Hotel & Travel
    2. Mai 2025
  • Michael

    Bewertung abgegeben: 20. März 2025 · Übernachtet am März 2025

    Echte Gästebewertung

    Personal sehr freundlich und hilfsbereit. Zimmer sauber und wie beschrieben. Tolle Lage in der Altstadt.

    Frühstück war okay, aber wenig vegetarische Optionen am Buffet.

    Antwort der Unterkunft:

    Dear valued guest, Thank you for choosing to stay with us! We are so grateful for your kind words about our friendly and helpful staff, as well as the cleanliness of the room and its accuracy to the description. We’re also thrilled that you enjoyed our great location in the Old Quarter. We appreciate your feedback about the breakfast and the limited vegetarian options at the buffet. We will certainly take this into consideration as we look to enhance our offerings and provide more variety for our guests in the future. Thank you again for your valuable insights, and we hope to welcome you back soon! Best regards, Customer Service Ruby

    Dear valued guest, Thank you for choosing to stay with us! We are so grateful for your kind words about our friendly and helpful staff, as well as the cleanliness of the room and its accuracy to the description. We’re also thrilled that yo… Mehr anzeigen

    Omina Hotel & Travel
    22. März 2025
  • Wolfgang

    Bewertung abgegeben: 11. März 2025 · Übernachtet am März 2025

    Echte Gästebewertung

    Kleines Hotel mitten in der pulsierenden Altstadt.Nettes Personal, Frühstück ist ausreichend, tolle, funktionierende Dusche!!

    Alles gut

    Antwort der Unterkunft:

    Dear valued customer On behalf of the entire team at Omina hanoi Hotel and Travel, we would like to sincerely thank you for choosing to stay with us and for taking the time to leave such a kind review. We are truly grateful for your positive feedback. Knowing that you had a pleasant and memorable experience at our hotel is the greatest reward for our efforts. Your support and satisfaction mean a lot to us and motivate us to continue improving our services every day. We look forward to welcoming you back in the future and hope your next stay will be even more enjoyable. If there’s anything we can do better, please don’t hesitate to let us know. Once again, thank you very much for your trust and kind words. Wishing you health, happiness, and continued success! Warm regards, Ruby(ms) Customer Service manager

    Dear valued customer On behalf of the entire team at Omina hanoi Hotel and Travel, we would like to sincerely thank you for choosing to stay with us and for taking the time to leave such a kind review. We are truly grateful for your posi… Mehr anzeigen

    Omina Hotel & Travel
    2. Mai 2025
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