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Reviews of Ngoc Phat Dalat Hotel 3 stars

10 Ho Tung Mau, Da Lat, Vietnam

#265 of 611 hotels in Da Lat

Guests' Choice

Review score

Based on 55 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 8 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Great Location

    Stayed in March 2025

  • Reviewed: 29 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was so attentive, extremely helpful and polite! The room was not very big but clean and I had a really good rest. Thank you!

    Stayed in January 2025

  • Reviewed: 9 December 2024

    8.0
    Great elevated location with nice lake view and good sized rooms - Great Value.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    You can tell that the property used to be a luxury hotel with top line fixtures. It's a bit long in the tooth now and needs renovation and updating to bring it up to being a modern facility. For those who find it relevant, there is no air conditioning in our room. The climate in Da Lat is very pleasant and air conditioning is not really needed. The listing on Booking.com stated that there is an airport shuttle. I asked about it at the airport and apparently the shuttle is not available any more.

    The hotel is in an elevated location with a very nice lake view and pleasant surroundings. It's convenient, being within walking distance to restaurants and local small shops on the other side of the lake. They include a good buffet breakfast with mainly local items. You can order an upgraded coffee like cappuccino for about $2 USD. My cappuccino was very well made with care - kudos to the barista. Most staff members are very pleasant and helpful. The low room rate makes this property very good value.

    Stayed in November 2024

  • Reviewed: 25 September 2024

    9.0
    Gret area good style hotel and good staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast can be better

    Dalat, you cnt go weong , the hotel is an old styled , the staff are amazingly helpful at all areas

    Stayed in September 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Overlooking the Xuân Hương lake

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    All okay..

    Nive place to be in dalat, a bit loud from the street Good food and service here, motorbike rent in house

    Stayed in April 2024

  • Reviewed: 22 January 2024

    7.0
    Good price, amazing views but quite noisy
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights

    NOISE, A LOT OF NOISE FROM EVERYWHERE. If you're a light sleeper like me you may have trouble sleeping in this place, there are dozens of noises coming from everywhere. You can hear the cars and motorbikes like if you were on the road, people decide to put very loud music in the square next to the hotel late at night, if the room next to you decides to have a shower late ar night you won't be able to sleep with all the noise from the shower...

    The views of the lake from the room were completely insane. The room was quite spacious and clean, and the breakfast had a great variety of options

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Nice Lake Views, A Little Bit Away from things
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel is somewhat isolated from the busier parts of town. Quite a lot of road noise. Breakfasts were okay but pretty basic.

    Large room with lovely lake view. Nicely refurbished bathroom.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    7.0
    Will not book this hotel again.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A quiet old hotel with a good location near the lake but there was a very noisy area behind the hotel I could not rest at the night time specially with the dogs .. the breakfast was normal and there was no air condition.

    Near the lake.

    Stayed in December 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Breakfast

    Cleaning up the room

    Stayed in September 2023

  • Reviewed: 30 May 2023

    7.0
    Room.with a view
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was average

    The view was lovely

    Stayed in May 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed on the second floor and at times there wasn't any hot water coming out of the shower. When taking a shower, water was always leaking out of the bathtub. If you leave the light on at night with the windows open, mosquitoes come through and this was annoying.

    I've stayed at this hotel many times, and I always appreciate the staff's professional attitude. There is always a variety of breakfast choices. Our room was quiet.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    9.0
    It was a nice hotel
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet has rooms for improvement. You have to be really early to eat a full menu but if you’re not early they really don’t even check if the foods are replenished or not.

    First. The location is great. We’re just in front of the mall. Everything is walking distance. We’re just to lazy to walk. lol Second. The housekeeping staffs were very helpful even though there’s a language barrier. They always did their best to accommodate our request.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room to warm at night . Otherwise a comfortable hotel.

    Room comfortable and good size. We had the lake facing room which is a lovely view but noisy when doors open from traffic. No air conditioning so we found the rooms a bit warm at night . Limited English speaking do communication a little difficult. Good location to market and other sights.

    Stayed in May 2023

  • Reviewed: 21 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The lake view Rooms

    Stayed in March 2023

  • Reviewed: 26 February 2023

    7.0
    very central
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    we were led to believe the airport shuttle stopped at the hotel and for pick up WHICH IT DID NOT and that was why we chose to book there

    good looking hotel with comfortable rooms

    Stayed in February 2023

  • Reviewed: 17 February 2023

    7.0
    Great hotel, with staff issue.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit of a walk to town centre offset by more peace despite being near large night area around opera House. Staff were not anything as attentive or helpful as previous hotels. Enougj of them but just not customer focus. A couple of exceptions, of course

    Location. Room. Great lake views.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not the cheapest place in town but it’s very close to the lake and if you’re looking for something around the 50 quid a night price and are happy to walk round to the night market area to eat in the evening it’s excellent value for money.

    Stayed in February 2023

  • Reviewed: 7 January 2023

    7.0
    Good view
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise at night

    Location

    Stayed in January 2023

  • Reviewed: 27 December 2022

    7.0
    Overall a good stay, but...
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hot water was really weird, it didn't keep its temperature at all (it keeps shifting from being just fine to too hot and then too cold)

    The room was nice and clean, staff were friendly and very helpful.

    Stayed in December 2022

  • Reviewed: 10 December 2022

    9.0
    I highly recommend it. Will come back!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Water from the shower leaked a little bit from the bathtub from time to time, so you have to pull the curtains in all corners of the bathtub thoroughly so that no water comes out from the shower. But it was a minor concern for us.

    I stayed on the third floor at the back of the building, and it was very quiet. No road noise or construction. I could take hot showers. The curtains helped to keep the room warm throughout our stay. We're very happy with the cleanliness of the room and the beds. It was a quick check-in and check-out process with no waiting line. Lots of choices for breakfast buffet as long as you arrive early. After 7am, there are so many people and we noticed there were more limited food choices.

    Stayed in December 2022

  • Reviewed: 5 September 2022

    9.0
    perfect location, staff are great. Except for buffet Breakfast.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Breakfast, on our 2nd day. we eat breakfast at 8 am. it turns out that there is not much food, the soup is finished and didn't serve a new one. the breakfast time is 6:30 to 9:30 am. we just ate egg and sandwich, coz I'm asking for noodle soup and they say it's finished. Still have a guess but not much food.

    location is perfect, easy to access Lan Vien Square, night market, and lake. The room is comfy, we request an extra pillow for my son and they sent it right away. We rent the hotel car for 2 days tour and it's perfect, the driver (Mr. Thai) is very approachable and kind. He gave suggestions and it seems good. Will Highly be recommended.

    Stayed in September 2022

  • Reviewed: 5 August 2025

    3.0
    Next time I'll try Sammy or Western Hill
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night

    1. Enter lobby, get mobbed by mosquitoes. None in room, thankfully. 2. Room smelled strongly of mold, had to remove some furniture and ask for air freshener 3. Breakfast was free, and they were working hard on it! But nothing very delicious or special, and literally the worst cup of coffee I have had in a year of living in Vietnam. 4. Spotty / slow wifi. Dropped zoom calls. 5. Refrigerator never got cold, even overnight 6. Very loud noises/bangs all night above us, like someone was throwing furniture around. Had to use earplugs and white noise to get to sleep finally around 2am. Hopefully that was other customers. Get a room on the most upper floor if you can.

    Rooftop was nice to walk around at sunrise. Friendly staff, they responded to our requests. Luxurious pillows and blankets. Accepts credit card.

    Stayed in August 2025

  • Reviewed: 17 March 2024

    6.0
    Ok stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive fees for everything. Ex, laundry. No a/c...a little stuffy

    Close to most attraction places

    Stayed in March 2024

Showing 1 – 25

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