the pressure in the shower was very low, you need to rent a towel

Location, nice staff, comfy beds with private lamps, modern interior, amazing breakfast.

Stayed in April 2025

Staff not too friendly with me..but with americans they very friendly and accomodating

The location is good..just walking distance to night market

Stayed in April 2025

N/A

Central, good value for money friendly stall and clean

Stayed in May 2025

The noise level is upsetting from the inside lounge music to the unpleasant beats and vibration of the music on the next door bars

The breakfast was excellent, the atmosphere in the lounge was fun

Stayed in May 2025

It is on a very noisy street, plus there is loud music in the lounge

The breakfast was excellent

Stayed in April 2025

It is noisy. Some of the staff are unfriendly and rude

Fantastic breakfast. The young male staff are fab

Stayed in April 2025

Street was very loud and crowdy. We had expected that, but it was even noisier than we thought.

Friendly place, Everything was easy to accomplish

Stayed in April 2025

It was a bit dirty both in the shared space and room. Breakfast was okay. I don’t know I just felt kinda grossed out by the whole place… but it was cheap so I guess you get what you pay for

Location and staff

Stayed in April 2025

Everything worked out fine, the beds were clean. There is free beer in the evening and free breakfast in the morning. Only one thing and reason why I didn't give a rating of 9 is because the bathroom in the dorm did not have a door (no door at all). You enter the bathroom and you have a separate shower and toilet, but the door of those are only those half doors for privacy, but not fully covering. So when you go to the toilet, the people hear (and smell) everything? I don't understand why there are no doors. It bothered me a lot. The rest was fine.

Stayed in April 2025

The toilet design felt cramped...and the toilet area was not designed to use gravity to drain the water away. May be loud if you get a room facing the main street.

The staff were very helpful. I really liked the buffet Breakfast. The location is by the centre of "Old Town" Hanoi...and close to the night market.

Stayed in March 2025

The air conditioner couldn't seem to produce any warm air, so I wasn't able to warm up very much.

I was very delayed reaching the hotel and I was only in the room for around 6 hours.

Stayed in February 2025

Cleanliness, breakfast

Stayed in March 2025

Smelled like smoke a lot. A bit of a party place.

Beds comfy, nice shower and bathroom. Included breakfast. Good location.

Stayed in February 2025

There were no windows in the dorm

Location Hygiene Helpful staff

Stayed in February 2025

They are attentive to the travelers and breakfast is good

Stayed in September 2025

All was great at most service

Great experience customer friendly and amazing service from mr Hai the smiling ace at the reception excellent customer service with a smile which is the most Amazing thing i saw

Stayed in August 2025

The hotel is spacious, airy, and very clean. Its location is convenient, right in the heart of the Old Quarter and close to Hoan Kiem Lake, making it easy to get around. The staff are extremely friendly and approachable, especially the night shift receptionist who was very helpful even late at night. I was really satisfied with my stay and will definitely come back next time.

Stayed in August 2025

Good location, friendly staffs and cozy

Stayed in July 2025

It is unpleasantly noisy, from inside lounge music to the aggressive music from their neighbour through thr night right until 2.00 am in the morning. My partner and I came, a man at the reception attempted over charge us. Then the woman came and aggressively speaking to us, looking for a flight. Later, when the ensuite toilet and shower were smelled of urine, anothe staff went up, pretended to clean it. The same woman at the reception sent me an aggressive threatening message on my whatsapp. She used the contacts illegally and abused it

Most of the staff are professional and friendly, especially the man, at the reception, round face with glasses. The kitchen staff were good too. The breakfast was excellent, but it is no longer there

Stayed in May 2025

It was hard to find a place to call family. The common room was very open and it was a lot of noise.

The staff was very kind and helpful. The AC in our room broke down on our first night and they fixed a new room for us straight away.

Stayed in June 2025

The comfort and privacy. Stayed in a private room for 4 nights, then extended my stay twice it was that great. Hai was also an amazing host

Stayed in June 2025

The service was very friendly especially Hai.

Stayed in June 2025

Crazy staff.everyrime i take breakfast they say not included.

Stayed in June 2025

The breakfast is not a buffet anymore...

The people were always extremely accommodating, anything you needed they arrange for you - tours, transportation. And the breakfast was amazing!,

Stayed in May 2025