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Reviews of Lotus Home Cafe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

69 Positano, Sunset town, An Thoi, An Thoi, Phú Quốc, Vietnam

#104 of 417 hotels in Phú Quốc

Guests' Choice

Review Score

Based on 75 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.8

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 13, 2025

    10
    5 stars review
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Lease option in Breakfast menu.

    Great experience staying at this hotel. Excellent location, spectacular view of the city and sea, you could see the firework right from the room. The staff are very friendly and especially Mr Jerry I will never forget how grateful he had done to me. Thank you so much.

    Stayed in June 2025

  • Reviewed: May 16, 2025

    10
    Cosy Sunset Town Hotel
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    If I had to mention something, there wasn’t much of a view from the hotel. However, the area is walkable, so it’s easy to get out and enjoy the surroundings.

    Although the room was small, it was very comfortable and exceptionally clean. I had a pleasant stay and would definitely consider coming back. Great value and well maintained!

    Stayed in May 2025

  • Reviewed: April 16, 2025

    10
    Highly recommend the Lotus Hone Cafe for anyone visiting Phu Quoc.
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Fabulous boutique hotel in a great location. Rooms are great - comfortable, clean and ours had an incredible view over the coastline, kiss bridge and Sunset Town. Easy stroll to the night market.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    10
    Fabulous hotel to enjoy the best of Phu Quoc
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Gorgeous boutique hotel in a fantastic location. We were able to watch the Kiss of the Sea show and fireworks from our balcony. Thao was exceptionally helpful and entertaining - her English was amazing and she is just so lovely!

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 2 nights

    Really lovely place! Everything felt fresh and new, the bed was super comfy, and the staff were all so sweet and welcoming. We had a nice view from our balcony, and the street outside was quiet and peaceful – great for winding down. Location-wise, it’s in a chill area just a short walk from the night street food market, and it’s close to the southern harbor too if you're planning snorkeling trips (highly recommend going with OnBird – they were great!). Khem Beach is just a quick Grab ride away, and getting a Grab in general was super easy. I loved everything I tried in the downstairs cafe - especially their coconut iced coffee – the best I’ve ever had! Breakfast was also really good every morning; lots of options to choose from and they make it fresh for you. Just a heads-up: Sunset Town is kind of an odd area – lots of empty buildings, so it feels a bit like a theme park / movie set. But it’s totally safe, quiet, and peaceful. Might actually be perfect for families, since there's no traffic and it's super calm compared to the usual hustle in Vietnam.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My room was not cleaned up perfectly, even I arrived in the evening with informing the hotel in advance, I needed to wait to get into the room. The working staff in both cafes were not friendly to greet the guests, really sad to see.

    I really liked the big size of the room and some details in the interior.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    Convient location to Sunset Town attractions as well as clean, comfortable, and quiet at night offering good value for t
    • Leisure trip
    • Solo traveler
    • Queen Room with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    As English speaker it was occasionally challenging to communicate with staff. But the staff are very friendly, eager to be of assistance and try very hard to be helpful

    Location, cleanliness, comfortable

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved the location and room layout, very comfortable and had everything you would need. Staff were very helpful, Jerry made everything very easygoing. Good choice of food and drink for breakfast and it was delicious

    Stayed in March 2025

  • Reviewed: February 2, 2025

    10
    Beautiful stay at sun city.
    • Leisure trip
    • Solo traveler
    • Queen Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    I love everything. The location was great, big room with a beautiful bathtub. Staff was ready to help you with everything. They salved my problem with a taxi, which I really appreciated. Breakfast was simple, but delicious and they served you fast. I will definitely stay here again .

    Stayed in January 2025

  • Reviewed: January 15, 2025

    10
    Esthetic hotel! Lovely stay
    • Leisure trip
    • Family with young children
    • Family Room with Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    The fridge was not cold 😫 You cannot see the seaview from my room.

    Jerry, the person in charge was so helpful! He went above and beyond to ensure we were comfortable throughout our stay. The location was perfect. Near the Sunset Town Night Market. Coffee was good! Must try the coconut latte. I also love how esthetic the room is, also with bathtub. The room was also big!

    Stayed in January 2025

  • Reviewed: January 4, 2025

    10
    Must find VIET if you stay at Lotus Home Cafe
    • Leisure trip
    • Family with young children
    • King Room with Spa Bath
    • Stayed 4 nights

    The shower drain is a bit slow but otherwise very good.

    I love the staff of this hotel, especially Viet who helped us make all the arrangments on this trip. His english is minimal but he tried his very best to communicate with us. He is very patient, friendly and helpful. He even follow up with us everyday about our activities to make sure we had a great time here. The island itself is still under developed and its highly understaffed to service the tourists but Viet did his very best to ensure us an amazing stay. Really appreciate him and his staffs for the hospitality. The rooms are very spacious and if you booked the sea view room, you can see part of the kiss bridge show from the room. They did a great job to keep the room clean and tidy. The pillows are a bit low but you can ask for extra which are better quality, As for the attractions, Viet helps us to buy the tickets with discount. For transportation, we asked for an airport pick up from the hotel. They arranged a taxi but we are not very happy with the way he drives (always in the middle of two lanes) so we ask Viet to arrange a bigger car with better driver for us. And Viet exceeded our expectations and we got a brand new RED KIA 7-seater with a great driver which we used him through out our stay.

    Stayed in December 2024

  • Reviewed: October 26, 2024

    10
    Enjoyable and relaxing overall
    • Leisure trip
    • Family with young children
    • Queen Room with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    Since I picked the bread version, the sausage could be better if there was a choice for the type of meat. Also, we would appreciate if beverage such as coffee, tea and/or juices to be included with the breakfast

    Breakfast was good. Delicious. Since I picked the bread version, it fills me up pretty well. I did kept the second half for my next snacking.

    Stayed in September 2024

  • Reviewed: October 4, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Room with Spa Bath
    • Stayed 2 nights
    • Submitted from a mobile device

    This is so cuteeee, i love everything here , all stuff are sooooo good and friendly espeacially. ❣️❣️❣️❣️

    Stayed in October 2024

  • Reviewed: September 29, 2024

    8.0
    Nice place & good service
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom

    Juna : Phu Quoc girl at the reception : a lot of energy & full of information 🥰 Nice place

    Stayed in September 2024

  • Reviewed: September 20, 2024

    9.0
    Outstanding Hospitality and Unforgettable Experience in Sunset Town
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The staffs, especially June, were incredibly helpful and friendly, making our stay a fantastic experience. They recommended excellent activities to enjoy in Sunset Town and the surrounding areas. Although we encountered a minor issue with the room due to heavy rain causing a leak, the staff promptly resolved it and even offered complimentary drinks as compensation. The free ticket includes the cable car ride, entry to the theme park, and access to the Kiss Bridge. The café serves delicious coffee, and I'll definitely miss their Salt Coffee. Their egg coffee is a must-try too. All in all we had a wonderful experience at Lotus Home Cafe 🤗

    Stayed in September 2024

  • Reviewed: September 7, 2024

    8.0
    Nice and comfy
    • Leisure trip
    • Family with young children
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Ticket were only available a day after check in and it is not mention in the advertisement

    Cleanliness and interior design

    Stayed in September 2024

  • Reviewed: August 21, 2024

    9.0
    It was amazing. Staff was very friendly and they had the best sea salt coffee!
    • Leisure trip
    • Group
    • Queen Room with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    You need to put up the cleaning sign or else they wont clean ur room. Even so you did, they only sweep the floor and make up ur bed..didnt change the towel etc

    Love how closed it was to all the famous place to take pics and to the beach. Room was very aesthetically pleasing

    Stayed in August 2024

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast choices are very less.

    The service was good and the owner can speak English very well

    Stayed in July 2024

  • Reviewed: July 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly staff, extremely good sea view. We can even saw the firework show on our own balcony.

    Stayed in July 2024

  • Reviewed: June 20, 2024

    8.0
    Sunset Experience
    • Leisure trip
    • Family with young children
    • Queen Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    The included breakfast is a joke...they make you choose one item then you have to buy the rest including tea or coffee. The room was clean but the bath tub was not clean. The staff could barely understand English so wrong orders . The ticket offer has to be redeemed one day after checking in forcing you to stay 2 nights and also you have to book 2 nights if travelling 2 or else you buy another ticket.

    The place is cute and nice. The staff are nice. The rooms were a good size. The location is perfect.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    10
    We all like it very much
    • Leisure trip
    • Family with young children
    • Queen Room with Spa Bath
    • Stayed 1 night

    Very nice and clean, coffee shop is very pretty and nice employees. It is very closed to night market, so convenient. Also walking distance to cable car is also acceptable.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    This is the most fabulous stay we had in phu quoc.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing we didn’t like about.

    The staff were super helpful and friendly, helping us arranging the taxi & buggy services. The hotel room with sea view balcony is super recommended, can see the firework show 9.30pm.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    I Didn't know which one shampoo or soap

    Stayed in June 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Spa Bath
    • Stayed 1 night

    Limited Breakfast, but a good one. Their team informed us in advance for ordering the breakfast and we really did had some amazing coffee and croissant.

    Stayed in March 2024

Showing 1 - 25

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