02 Thoai Ngoc Hau , Minh An, Hoi An, Vietnam
#108 of 335 hotels in Hoi An
Guests' ChoiceBased on 610 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.8
Value for money
9.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Salas
AustraliaNothing loves it all
Love the balcony view of the river
Stayed in September 2025
Reviewed: 3 September 2025
Marrion
New ZealandNothing
Liked the character of the hotel, the facilities the staff. Kate on reception what very good English & was extremely helpful. All staff were very pleasant.
Stayed in September 2025
Reviewed: 3 September 2025
Rick
ThailandNothing
Very comfortable hotel, close to the Old Town. Exceptionally lovely staff, very attentive to our needs and a pleasure to be around. We really enjoyed our time in Hoi An and this hotel made it even better…..absolutely give them the highest of recommendations. Kate and Cherry were two of the staff that really assisted us with our requests!
Stayed in September 2025
Reviewed: 2 September 2025
Shamita
MalaysiaTransport rates can be more compatible as Grab rates was much affordable and prompt. Airport transfer rates on booking.com pick up was better than hotel. Will be good to see how ur transport rates can be compatible.
The service of the team . Great location. There were some mix up but they handled it well with solutions and empathy. Location is perfect its walkable to old town yet calm to enjoy minus the noise. Recommended for singles, couples, families till seniors.
Stayed in September 2025
Reviewed: 30 August 2025
Upasna
IndiaGreat location, outstanding staff. The staff was extremely helpful in not just giving us the perfect recommendations for making the stay great, but also looking out for us and making apt suggestions so that we stayed safe and did not get caught up in unsafe weather at unsafe locations (typhoon). Special thanks to Rose and Richard for making my mom and my trip comfortable and fun :)
Centrally located. Away from the sound, but 2 min away from old quarters. Perfect balance. Cute and quaint. Lovely comfortable stay. Would definitely recommend.
Stayed in August 2025
Reviewed: 29 August 2025
Cynthia
AustraliaDamp smell
Location
Stayed in August 2025
Reviewed: 22 August 2025
Becky
United KingdomThe staff, the decor of the room, the view of the lake and the pool!
Stayed in August 2025
Reviewed: 17 August 2025
Greg
AustraliaBuffet breakfast not great
Location and value
Stayed in August 2025
Reviewed: 17 August 2025
Sue
AustraliaLocated not far from the Night Market and many local restaurants along the river; also, just a 5 minute walk to the old town. The breakfast was very good with egg & omelette's made to order.
Stayed in July 2025
Reviewed: 10 August 2025
Barbara
PolandEverything, in the lobby I could buy great photos presenting Hoi An architecture, life style, people. IT was a great souvenir from this great City😀
Stayed in July 2025
Reviewed: 10 August 2025
Tina
AustraliaLack of hooks in the bathroom to hang towels, sliding door into ensuite was stubborn to close. En suite was right next to bed - not very far or clear enough away from sleeping position. TV signal was inconsistent. Laundry service expensive.
Presentation of accommodation and hospitality of staff were both of a great standard. Bed was very comfortable. Breakfast was amazing! Free shuttle service to the beach. Good to have additional shutters to help muffle the noise from a busy location.
Stayed in August 2025
Reviewed: 7 August 2025
Ardjan
NetherlandsCan't think of a single thing
Super friendly and helpful staff, excellent location near the old center beautiful rooms, good restaurant and very clean. We had a great stay and would like to recommend to everyone
Stayed in August 2025
Reviewed: 3 August 2025
Sian
United KingdomNothing
Location was super convenient. Staff were kind and helpful at all times. Plenty of choice at breakfast.
Stayed in August 2025
Reviewed: 2 August 2025
Paul
AustraliaNA
It was fine, no complaints
Stayed in June 2025
Reviewed: 1 August 2025
Sara
SingaporeNothing
Facilities were great, room was cosy and super central
Stayed in July 2025
Reviewed: 26 July 2025
Vincent
AustraliaNone
Location
Stayed in July 2025
Reviewed: 23 July 2025
Tori
AustraliaLocation was perfect, staff are all so lovely and keen to help in any way needed, rooms are spacious and the breakfast was very tasty and varied! Rose and Cherry were amazing hosts. 100% would stay again!
Stayed in July 2025
Reviewed: 22 July 2025
Kar
AustraliaNothing
Great location and everyone is friendly
Stayed in July 2025
Reviewed: 17 July 2025
Ana
ThailandAll good!
Great hotel! Location close to Old Town and free shuttle to the beach, with excellent service. The breakfast is one of the most complete we've seen in Asia, with varied options every day and an egg station.
Stayed in July 2025
Reviewed: 15 July 2025
Jeswynn
AustraliaVery tiny gym with old equipment
Staff were very hospitable and the morning breakfast was excellent
Stayed in July 2025
Reviewed: 14 July 2025
Ilona
AustriaNothing
Location, people, food, rooms and especially service quality. The staff really takes care of customers.
Stayed in July 2025
Reviewed: 13 July 2025
Katherine
AustraliaThe Hotel is located a short walk from the shopping and restaurant area and from the bars and restaurant area which was convenient for both. The breakfast was fresh and tasty with a wide variety of choice. Our room was clean and comfortable with a big bathrooms and balcony. The air conditioning was excellent. The free shuttle bus to the beach was a bonus. The staff were super attentive and Kate the head concierge was friendly and very helpful.
Stayed in July 2025
Reviewed: 6 July 2025
Rosa
United KingdomI booked a luxury manicure and pedicure, but unfortunately, the results did not meet my expectations despite the two-hour treatment and the clear effort put in by the staff member.
A very cozy hotel in a perfect location. The breakfast was fabulous! We booked a river-view room, but unfortunately, we couldn't see the little boats with lanterns from the balcony as we had hoped.
Stayed in June 2025
Reviewed: 3 July 2025
Liz
New ZealandA beautiful boutique hotel in the best location right on the river and just minutes walk over the bridge into the ancient town. The staff were amazing, treat you like royalty, always checking that you’re OK, nothing is too much trouble, especially Kate and Cherry on front desk. The breakfast was lovely, so many choices. Great to have free bikes to go exploring. The room was great and loved the balcony overlooking the river. Would definitely return and highly recommend 😊
Stayed in July 2025
Lagos, Portugal
Vaughan, Canada
Le Hohwald, France
New Delhi, India
Kutno, Poland
Buenaventura, Colombia
Versoix, Switzerland
Poreč, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content