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Reviews of Waves Resort Phu Quoc 3 stars

Tran Hung Dao, Ap Cua Lap, Xa Duong To, Duong To, Phu Quoc, Vietnam

Review score

Based on 36 hotel reviews

8.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 1 September 2023

    9.0
    Enjoy our stay and our Family vacation at the resort.
    • Leisure trip
    • Family with young children
    • Family Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The four pillows were too hard for us..😂🤣

    Like this little resort very much with relaxing small pool and comfortable family … both my girls love it very much. The price was came with breakfast, we enjoy the breakfast with greenery atmosphere. Resort is with good location… near to John’s tour with Vinbus free tour station. We could access to most of the place with this free tour service. Hai was very nice, he was so caring to full fill our need. An old uncle who take care of resort of resort at night also very helpful even he couldn’t understand English.

    Stayed in September 2023

  • Reviewed: 7 June 2023

    8.0
    Worth for money!
    • Leisure trip
    • Family with young children
    • Triple Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is not much options and portions not large. During our stay, there was big group of tourists, but food was not enough for whoever came late for breakfast like us.

    the location is great. Staff super friendly and attentive specially Hai who is above and beyond to assist us throughout the stay.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    7.0
    Good location but room for improvement
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Our room had a gap under the front door so we had hundreds of ants in our room, we tried to use the doormat to stop this but it was frustrating every time we came in and out of the room. The bed sheets had lots of stains on, we'd recommend they need to be replaced. The breakfast buffet was quite basic and sparse, there could be more options there like fruit, pastry, juice, milk etc. It is just eggs and a small offering of bread. The bar and restaurant at the resort was closed so there wasn't much atmosphere which was a shame. The pool area could've been cleaner, there was lots of leaves and greenery in and around the pool. The room was very bright when the sun came up, it needed a curtain over the glass door.

    The location is central as it's close to restaurants, bars and the beach (we couldn't swim at the beach as unfortunately it was filled with rubbish and litter with sewage pipes running out onto the beach from resorts). It's also 10 mins to the airport which is good and on the main free shuttle bus route to the cable car and Grandworld. The room was spacious, fairly modern and clean with a big balcony. There was a fridge, good air con, fan, toiletries, good hot shower, comfy bed, so it had everything we needed for a few nights stay. The man on reception was very friendly, helpful and welcoming when we arrived, offering a room upgrade.

    Stayed in May 2023

  • Reviewed: 9 April 2023

    9.0
    Happy to stay .
    • Leisure trip
    • Group
    • Standard Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    old and dirty bed sheets must be exchanged.

    keeps going to maintenance the cleaning of room and place. Mr Hai is a very good helper and responsibilities staff. Breakfast is good.

    Stayed in April 2023

  • Reviewed: 26 February 2023

    8.0
    Great value of money
    • Leisure trip
    • Group
    • Family Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    The bedsheets and towels are not cleaned properly

    Friendly and helpful staff Great breakfast Nice view

    Stayed in February 2023

  • Reviewed: 8 February 2023

    9.0
    Nice rooms and good location
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Clean rooms and very friendly staff.

    Stayed in December 2022

  • Reviewed: 26 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Although the room was fine and I have no complaints, a previous room I have stayed in was nicer. I would have liked the option of fresh milk for my tea at breakfast instead of just condensed milk

    It was the third time I've stayed here. It's in a good location, it's nice a quiet and good value for money.

    Stayed in December 2022

  • Reviewed: 19 January 2023

    9.0
    Good stay in Puh Quoc for little money
    • Leisure trip
    • Couple
    • Standard Bungalow
    • Stayed 1 night
    • Submitted via mobile

    The staff barely could speak English..

    the hotel was very clean, the breakfast delicious! also the pool was great to relax and swim

    Stayed in January 2023

  • Reviewed: 14 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Bungalow
    • Stayed 1 night
    • Submitted via mobile

    the location was great, pool very nice to swimm and the breakfast was delicious! very good value for the price!

    Stayed in January 2023

  • Reviewed: 5 January 2023

    9.0
    fun and memorable
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Reasonable price, clean room, hospitality staff. Especially thank to Hải for his thoughtful suggestions for us to explore Phu Quoc.

    Stayed in January 2023

  • Reviewed: 4 January 2023

    8.0
    Great Christmas Stay
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    The pool being very close to the rooms.

    Stayed in January 2023

  • Reviewed: 31 December 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Rooms need some renovation. Cleaning has to be improved! Bathroom was quite dirty. Hot water runs out quickly. Breakfast is just ok. Everyday same limited choice.

    Very friendly staff! The Hotel has a relaxing atmosphere. Pool is very nice with a lot of palms and flowers around! Location is good, not far from the beach

    Stayed in December 2022

  • Reviewed: 30 December 2022

    9.0
    Great place, great price, family friendly!
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    There is a house connected to the property towards the back and when my family and I were trying to enjoy the pool, a massive argument/screaming match was coming from that house - they also have a toy poodle that is not trained well so it barks constantly and at all hours of the night and the early morning. They don't provide fresh kiln with coffee (strange as it's so cheap and a really easy fix) and I had no idea what the shampoo was or the hand soap because the bottles are in Vietnamese and it would be an easy fix to write it in English.

    The rooms were incredibly clean. They have an excellent mini/midi fridge in each room, which is nice and cold, perfect for storing any leftovers or cold drinks. The pool is really nice and the place is decently quiet. The breakfast buffet doesn't seem like it would be that good but it's actually pretty good! They were accommodating with my family, we requested two rooms to be next to each other and when you need more towels they're happy to give them to you.

    Stayed in December 2022

  • Reviewed: 30 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    No onsite restaurant or bar

    Staff where friendly, pool area was excellent with shops and restaurants nearby

    Stayed in December 2022

  • Reviewed: 25 December 2022

    7.0
    Nice!
    • Leisure trip
    • Couple
    • Standard Bungalow
    • Stayed 5 nights
    • Submitted via mobile

    There was a lot of animals in the pool, both dead and alive.

    Good wifi everywhere. Nice staff. We got upgraded to a better room which was very nice!

    Stayed in December 2022

  • Reviewed: 22 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Not much. Great place

    We loved that it was a small resort and although it was on the main road, once you went into the resort it was very quiet. Staff were really helpful and very caring. We liked it so much we stayed a few more days.

    Stayed in November 2022

  • Reviewed: 2 May 2023

    10
    Cozy little resort in a prime location
    • Leisure trip
    • Group
    • Triple Room with Pool View
    • Stayed 5 nights

    I have nothing to complain about, everything went perfectly.

    A lovely little resort very well located for exploring the many things to do in the area. The staff of the house was incredibly nice and helpful! Whenever we needed help with something - it was always taken care of immediately and competently. That was amazing. Thank you very much and all the best for the future!

    Stayed in April 2023

  • Reviewed: 22 February 2023

    10
    Fully recommended, we would return anytime
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 10 nights

    Air conditioners and fridges are a bit noisy in some rooms.

    The staff was extremely kind and helpful, special thanks to Hai! Breakfasts were delicious. Rooms were cleaned daily, pool was great. We had 3 rooms for 10 days and would not choose any other place to stay in this price range.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    10
    Best place to stay.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    Nothing.

    Everything. No downside.

    Stayed in January 2023

  • Reviewed: 12 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    It’s better to get the room upstairs since the soundproof is not very great. we are bothered by people walking upstairs especially early in the morning.

    the room is very big. the staffs are very friendly and helpful. Very convenient location but still need a bike to get to some nice beach bar. The breakfast was decent enough.

    Stayed in December 2022

  • Reviewed: 6 January 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Amazing place and stuff very friendly

    Stayed in January 2023

  • Reviewed: 5 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Hotel staff were very friendly and helpful, especially Hai! Amazing customer service from this young man. Rooms are nice and big. Location is in walking distance of the main bars and restaurants in the main town. I would stay here again.

    Stayed in December 2022

  • Reviewed: 4 January 2023

    6.0
    Nice resort to have stay with family, constraint of language with staff. Have not considered the request of early check
    • Leisure trip
    • Family with young children
    • Triple Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    break fast was not attractive at all , need to improve on this highly

    Location and Room were perfectly fine. Perfect family room for 3 person.

    Stayed in December 2022

  • Reviewed: 4 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    We had a brilliant stay here, loved it so much that we ended up extending our stay. The people are really sweet and helpful. the rooms are clean and they serve nice breakfast every morning. The property is close to the airport, and the central market. Totally recommend!

    Stayed in December 2022

  • Reviewed: 21 December 2022

    10
    great stay and would return!
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    breakfast could be improved!

    great location, great staff, lovely resort.

    Stayed in December 2022

Showing 1 – 25

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