Location was strategic, various breakfast options were provided. The staff were friendly and helpful.

Stayed in August 2025

The view was amazing. The room was spacious and clean. It was convenient having a coffee shop and executive lounge on the 15th floor. Breakfast was the best we've had in North Vietnam. The hotel was a less than 10 minute walk from the city centre.

Stayed in August 2025

Mountain View is amazing , you can see fansipan

Property is excellent , location is amazing

Stayed in August 2025

Add more halal food for Muslim people

Everything was perfect

Stayed in August 2025

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The rooms have an amazing view of the mountains and are clean, spacious and comfortable. It's a nice hotel with a good service. For breakfast a large variety of food is offered. The staff was friendly and helpful. The city center is near, including the Sun Plaza Sapa station for going to the Fansipan mountain.

Stayed in August 2025

Nil

I booked the premium room with mountain view, the view of the mountains is beautiful! The breakfast buffet spread is the best I had ever seen in all my hotel stay. From bakery breads, local cuisines, salads, cheese, fresh fruits and yogurts. Yummy with a great view! I was served by Kevin at the reception. He was exceptional, he personally uses his WhatsApp to share with me the tour info, and also recommended his local favourite restaurants, Red Dsao and Cu Ty, they were fantastic recommendations. He is too kind!! Room is big and clean, bed is very comfortable. Nice bathtub too!

Stayed in August 2025

There's an indoor pool but it did not look very inviting. The Spa was okay.

Great location, walking distance to Sun plaza sapa station and moana sapa. Breakfast is great, the view from the room was really nice unblocked view of the mountains. Room service is also excellent. Helpful staff. Rooms are clean and I received a cake for my birthday, nice gesture from the hotel. Highly recommend this place

Stayed in August 2025

Location

Strategic location and nice balcony view

Stayed in August 2025

There was a night party held in a nearby hotel which the sound of people singing could be heard loudly in our room. It was a bit disturbing. Other than that everything is pretty good.

The room is clean, spacious and comfortable. It's very convenient to walk to the city center. Breakfast is good with lots of variety. We're satisfied with the customer service.

Stayed in August 2025

Nothing

Huge and clean

Stayed in August 2025

Swimming pool area is quite humid

Friendly and helpful staff! I would like to give a shout out to Thao for being zealous and v helpful. She checks in to make sure all is well with our stay, follow up on our requests promptly and will give advice on our itinerary. She is the best! Another staff, Hana also checked us out on the last day and she has the brightest smile and a great warm energy. Other than that, our room had a great view, was clean and well-furnished :D We reached Sapa early morn and cld access showers to freshen up and drop off our luggages as well.

Stayed in August 2025

Had a musky smell on the 1st day but otherwise it was perfect

Loved this hotel to the max. Everything is within walking distance, Sapa Station, shopping area, Sapa Lake and even Moana Cafe . Wonderful service from staff . I even tried their restaurant at level 1 the food was good. Their breakfast buffet is really good everyday the menu changes . I tried their spa and I must say the massage was too good for miss. Most of all the mountain view in my room was something I looked forward to every morning. The only downside is that one the 1st day when I entered the room, it had a musky smell otherwise everything else was perfect.

Stayed in August 2025

There was nothing to dislike

Honestly everything

Stayed in August 2025

We loved everything about the hotel. From the moment we walked in (midnight check-in) till we checked out, the staff were incredibly hospitable. The room service, view, food and spa!! All the staff were incredibly catering to our last minute requests. Special shout out to Dua Linh & Kevin for assisting with our request to arrange a private car hire. They checked in on us and made it happen when we made the request around midnight. We absolutely loved the service.

Stayed in August 2025

Nothing

The view of the green mountains is nice weather. The hotel gives the queit atmosphere. I really had a wonderful time, and it is beyond my expectations

Stayed in August 2025

Nothing at all

This hotel has a wonderful view of the mountain. The area gives you a quiet atmosphere . I really enjoyed everything in it, which was higher than my expectations. I recommend to all who whishe for relaxation.

Stayed in August 2025

Everything...even the location is not bad... in a quieter area. I love the view of my room(mountain view with balcony)

Stayed in July 2025

Many thanks. I’ve truly enjoyed my stay in Vietnam — it has been a beautiful and enriching experience

Stayed in July 2025

My recent stay at the KK Sapa Hotel in Sapa, Vietnam, was a thoroughly pleasant experience, offering a comfortable base from which to explore the breathtaking landscapes of this region. The hotel boasts a good location, conveniently situated to provide easy access to Sapa's main attractions while still offering a sense of tranquility away from the busiest areas. Whether it was heading out for a trek or exploring the local market, I found the hotel's position to be very convenient. The facilities were fair, providing all the necessary amenities for a comfortable stay. While not overly luxurious, everything was well-maintained and functioned as expected, contributing to a hassle-free visit. The rooms were clean and provided a relaxing space after a day of adventuring. However, what truly set KK Sapa Hotel apart was its excellent service. From the moment I arrived, the staff went above and beyond to ensure a welcoming and comfortable stay. Their attentiveness, helpfulness, and genuine warmth were truly commendable. Whether it was offering local recommendations, assisting with transportation, or simply greeting guests with a smile, the service consistently exceeded my expectations and significantly enhanced my overall experience. In conclusion, if you're looking for a hotel in Sapa that combines a good location, fair facilities, and truly exceptional service, the KK Sapa Hotel is an excellent choice. I would happily recommend it to fellow travelers seeking a welcoming and well-managed base for their Sapa adventures.

Stayed in July 2025

Great Location Fabulous View. Very nice staff

Stayed in July 2025

Amazing view, huge breakfast buffet, nice staff. Sapa town is like a 5 minutes walk from the hotel

Stayed in July 2025

I do wish the entire staff (not only some of them) were proficient in English, as it would greatly enhance the guest experience. Additionally, the breakfast offerings do not quite cater to visitors from outside Asia. In fact, there were no English muffins, pancakes, or waffles included in the breakfast selection. Moreover, there is a noticeable lack of tourist guides or informational materials about local attractions. Visitors are left to do their own research, which can be quite challenging. We personally struggled due to the absence of brochures or directional signs in English, leading to a sense of confusion at some tourist sites. While it’s true that the locals are friendly and welcoming, communication often requires the use of a translation app. Tourist destinations should be properly equipped with all the essentials that travelers might need to navigate and enjoy their visit comfortably.

The hotel boasts a breathtaking view, especially in the early morning when clouds gently blanket the town, creating a dreamlike atmosphere reminiscent of fairy-tale cities. The Vietnamese people, in general, are incredibly friendly and warmly welcome tourists, always eager to lend a helping hand. I would also like to extend my sincere gratitude to Ms. Lucy at the front desk. She is truly dedicated to her work, striving to ensure guests' satisfaction and well-being. She went above and beyond to help us arrange a trip to Hanoi and remained in touch with us until we reached our destination. A truly wonderful person. Thank you, Lucy.

Stayed in June 2025

I had a wonderful experience at this hotel and would definitely stay here again. The staff truly made the difference - they were exceptionally friendly and went out of their way to accommodate every request with genuine warmth and professionalism. Special thanks to Du Duc Trong, the Front Office Supervisor, whose outstanding service really stood out during my stay. The dining experience exceeded my expectations. The food quality was superb, with delicious options that made each meal a highlight of my stay. Location-wise, this hotel is perfectly situated. Being able to walk to the city center was incredibly convenient and allowed me to explore the area easily without needing transportation. I was also impressed by the cleanliness throughout the property. Every area I encountered, from the lobby to my room to the dining areas, was spotlessly maintained.

Stayed in June 2025

What a view. The location was perfect, quiet location and only 10 minutes walk to the SAPA sunworld station.

Stayed in July 2025