Reviews of Hong Thien Ruby Hotel 2 stars

The owner is really nice, smiling and accommodating our needs. We have booked a big room with an extra bed. That seemed a bit too small for fit the 5 of us - so I asked for an extra room, which was no problem at all and she even discounted that extra room for us. The room would have fit the 5 of us - but it would have been a bit too crowded/difficult to move around the luggages and so, that's why I asked for the extra room, which was a good choice. The breakfast was nice, although nothing that very special (maybe had a bit too much expectations after the reviews). All in all - good stay, extremely good value for money. I would not mind staying again. The hotel is quite well situated - close to restaurants and there is a lot of night life on the streets. However - the hotel is located in a second row from the street, so we didn't experience any noise discomfort and had a good sleep.

Great breakfast, great location, great hosts

Nothing

We arrived early in the morning after taking the sleeper bus from Hanoi. Even though we were hours before check in, we were allowed to leave our luggage in the hotel and offered a welcome drink. We then went and got breakfast somewhere close by and then were able to check in earlier than the expected time. The staff were so helpful and friendly - they recommended an amazing tour of Bach Ma National Park and organised our ongoing journey to Hoi An. We ended up staying an extra night and that was no problem for them. The breakfast was a good choice and my two boys loved the banana pancakes and hot chocolate for breakfast. The location is perfect for exploring the city of Hue and for enjoying the entertainment at night as it’s within walking distance to the imperial city and river and it is close by to the main nightlife. Would definitely recommend.

Lovely staff, my room was upgraded which was fantastic as I had not realised I had booked a room with no window, for the price including breakfast found it was good value.

The owner was really helpful and organized some trips for us. The area around the hotel is great, many restaurants!

The bed was a little hard, the rooms are pretty old, but for the Price, it is absolutely ok!

The staff was so welcoming and caring. The room was very clean and comfortable. There's an elevator, although small, which is always appreciated. Location is great but still stays quiet. Lovely place to stay!

Perfect location Incredible value for money Nicest owners ever

We thoroughly enjoyed our several-day stay at the Hong Thien Ruby Hotel. The location is outstanding, right off a lively street near the river with plentiful restaurants and shopping, but at the end of a peaceful alley. The owner graciously arranged transportation for us from the airport and then a personal escort from a main street because the smaller street was closed to traffic on the weekends. There are a number of vegetarian/vegan restaurants in the area, and Ruby Hotel provided ample choices and basically all you can eat for breakfast. The rooms are spacious with plenty of hot water and toiletries. I highly recommend Hong Thien Ruby Hotel!

Hotel location was excellent — close to bars and restaurants but tucked away from the main street, so it was nice and quiet at night. Around 30min walk from Imperial city. The room was spacious and comfortable, though a bit outdated, but for the price, it was definitely worth it. Breakfast was good as well. They offered a small menu to order from, and the food was good. Overall, a great value for money!

The staff was very friendly and helpful. They spoke English sufficiently well to communicate, which is not always the case in most hotels we stayed in Vietnam

Nothing. Everything was great

Great hospitality, very warm welcome and comfort stay; great location; elevator in the building, owners were very helpful.

The husband and wife team at reception are very friendly and helpful. We enjoyed the many options for breakfast, cooked when you order what you want. They accommodated my gluten free dietary needs very well. The room was nice and clean, and well appointed. Great location just off the busy pedestrian street (on weekends) with lots of restaurants and shops, but quiet since it’s half a block down an alley.

The wifi was not as strong as it could be in our room but fine in the lobby.

The very hospitable and kind hosts of this little hotel is a reason for itself to stay there. It is located in the "happening" area of the city but in a small alley at the back to avoid most of the noise. The rooms were clean and comfortable, the breakfast very good and you can arrange excursions directly from the hotel.

WiFi could be better and one of the bed matrices called for a change, but perfectly fine for our 3 days stay.

Very good location, within walking distance to all necessities, the host provided us a map and explanation of the surrounding. Good wi-fi, good water pressure in the shower. All basic amenities provided.

The host was very overbearing and engaged in a lot of conversation trying to upsell us when we were really tired and just wanted to go to sleep. The breakfast menu is pretty unimaginative, mostly western dishes instead of local cuisine and with small portions. At first we were given a room with a clogging toilet and a leaking AC unit, but it was exchanged for a better room.

The hosts were very very kind, food was delicious and you could order whatever you want. Room was very big, quiet and comfy (1st floor, in the back)

Location of the Hotel is in center of the walking street The Receptionist Mam "Duong Thi Kieu Trinh" is the best person and she is really pleasing personality and always helps. Rooms are good and cozy Morning Breakfast is excellent.

Nothing. All is perfect in the place.

Our stay at this accommodation was absolutely exceptional! Not only was the place itself perfect in every way – clean, comfortable, and beautifully maintained – but what truly stood out was the incredible staff.❤️❤️. They were beyond friendly, always willing to help, and made us feel completely at home. It was like being welcomed into a family! Their warmth and hospitality turned our stay into an unforgettable experience. We can’t recommend this place enough. Thank you for making our stay so special!😎😎😎

Laccueil, la gentillesse, la situation géographique

The staff is amazing and really Nice. It is well located and somehow still quiet.

Everything. We felt very welcomed by every staff member.

The beds need an upgrade