Reviews of Hoi An Riverlight

Clean and refreshing

no elevator

The location was excellent—within walking distance to convenience stores, ATMs, and the main tourist area

There’s no lift, so we had to carry our luggage all the way from the ground floor to the 4th floor

Amazing place the owner was fantastic highly recommended and Vietnamese hospitality next level best place in Hoi an

Nothing it’s perfect place ,,, thanks you

Everything, the top floor balcony room was modern, clean, high ceiling in room and the bed was so comfortable. The location is within walking distance of everything, balcony part enclosed, not like the photo, but the opening views of the river are amazing. Mr Hahn was so lovely and helpful, arranged laundry and taxi for me.

Nothing, loved my stay.

- Location is excellent, very close to Old Town but still relatively peaceful and quiet and with many eateries nearby - Budget friendly - Staff is very helpful and responsive via the Booking app, although sometimes too insistent to sell tours - Wifi was decent, smart TV allows you to connect your phone to TV

- Cleaning of the room was very superficial and replacement of toiletries was inconsistent - Common kitchen was very dirty, although I guess it’s also fault of other guests - Bathroom window would splash water to the living room when opened - River view room didn’t actually have much view to the river due to a large tree in the front. I mean don’t take the tree out, but perhaps don’t advertise it as river view - Mattress was very hard although I guess it can’t be helped in Vietnamese style hotels

The location was great—close to everything we needed. The owner was very nice and helpful, always making sure we were comfortable. When we needed a kettle, desk, and chair, she provided them quickly. The room was on the 3rd floor, so we had to climb stairs, but we didn’t mind it—though it might be a bit tough for older guests. Overall, it was a pleasant stay.

One morning the water was cut off for a few hours, which was inconvenient, but the owner resolved it quickly. There was a constant noise from the roof that made it hard to sleep on two nights. We also expected a proper balcony to relax in the evenings, but it had been turned into something else (see photo). Some of the room features listed online weren’t there when we arrived. It would be helpful to update the room photos and descriptions so that guests know what to expect.

Great location, staff was very helpful and accommodating. She found transportation package for us. Walking distant from main part of town and close to tourist bar street if your into that.

Walk up units, no coffee in the rooms.

Perfect location and beautiful large rooms overlooking the river. Staff were very welcoming and super helpful, even organising a car for us at discounted rate to Danang.

Bathroom had some mould on the ceiling just due to lack of ventilation, wasn’t a big deal and shower had good water pressure

The owner is the most attentive and kind person we have met so far in Vietnam would highly recommend for your stay in Hoi An

We noticed they came into the room a bit more often than other hotels normally would but had no issues and this didn’t affect our overall stay

The owner/staff were very attentive and helpful. The room was very comfortable with a/c etc kept very clean and tidy.

If I am nitpicking I would have liked a view but for the price we paid it was good.

Convenient location, near old town. Nice staff. Secured motorcycle parking inside the lobby at night. Comfortable bed. Nice warm water shower with good water pressure.

The ‘window’ is to a narrow area well. The room smelled a little musty.

Location is great. Staff are wonderful and really helpful. 100% stay again

They don’t have bikes, but you can pay to rent some a few doors down

Excellent location. Friendly staff.

Comfy beds :)