Reviews of Hoian Central Hotel 3 stars
301 Nguyen Duy Hieu, Son Phong Ward, Son Phong, Hoi An, Vietnam
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVery clean, very affordable and fantastic service. Staff are very kind and really look after you.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewhospitality of staff is good
view from the room, work going on.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe hotel is central, walking distance to several places and with good restaurant options close by. The staff were amazing - Ms Sabi thank you for all your help and patience in organizing our Ha Long Bay cruise. Mr Scott thank you for all your help with finding a taxi when all the roads were closed because of the parade as well as calling our driver when we left our mobile in his car. Room 801 has a beautiful view of the Cathedral.
The room we were first given, was much smaller then expected but the staff helped us move to a bigger one the following day. Other than that, I was disappointed by the way and tone I was spoken to by one of the receptionists. Her tone and manner was unexpected and made me feel uncomfortable. She discussed private matters openly in front of other guests in the reception area which lacked professionalism.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe breakfasts provided were delicious, plenty of choice of fresh and cooked foods, also the garden area where breakfast is served is very pretty and relaxing. The rooms are spacious and comfortable. Hoi An Central Hotel is very well positioned, close to old town, cafes, tailors and the river, excellent!
The WiFi was a bit erratic. My bathroom was quite small, even with the shower curtain closed, much of the room got wet when I showered.
Dear Nareen, Thank you very much for your kind review and perfect rating! We’re delighted that you enjoyed our spacious rooms, beautiful garden breakfast area, and central location close to Hoi An’s main attractions. It’s wonderful to know that our variety of fresh and cooked breakfast options added to your positive experience. We also truly appreciate your honest feedback regarding the WiFi and bathroom layout. Please rest assured we’ll take your comments into account as we continually work to improve the comfort and convenience of our guests. It was our pleasure to host you, and we hope to welcome you back again for an even better stay in the future. Warm regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Nareen, Thank you very much for your kind review and perfect rating! We’re delighted that you enjoyed our spacious rooms, beautiful garden breakfast area, and central location close to Hoi An’s main attractions. It’s wonderful to know … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location
Dear Yer Vang, Thank you so much for your perfect rating and for choosing Hoian Central Hotel! We’re delighted that you enjoyed our convenient location and had such a positive experience with us. Your support means a lot, and we would love to welcome you back for another wonderful stay in Hoi An. Warm regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Yer Vang, Thank you so much for your perfect rating and for choosing Hoian Central Hotel! We’re delighted that you enjoyed our convenient location and had such a positive experience with us. Your support means a lot, and we would love … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat staff ( Jasmin , Chloe and Rosie ) always gave us terrific service. Location just outside Old Qtr
Nothing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI love the homey ambiance of the hotel. Shops are just around the hotel and restaurants near the river are within walking distance. The staff are wonderful. They even noticed that my son was celebrating his birthday when we were there and they provided a cake to surprise him with. I would be coming back to this hotel.
Old town is 15 minutes walk. We had senior citizens with us - so the walk to Od Town took long. There were lots of motorcycles crossing carelessly and we had to be aware of not being hit by them.
Dear Nerissa, Thank you so much for your lovely review and for choosing to stay at Hoian Central Hotel. We’re truly happy to hear that you enjoyed the homey ambiance and convenient location of our hotel. It was our absolute pleasure to celebrate your son’s birthday with you — we’re so glad the little surprise made your stay more special! Your kind words about our staff mean a great deal to us, and we’re proud to have made you feel at home. We appreciate your note about the walk to the Old Town and understand how it can be a bit challenging for senior guests, especially with traffic. We always do our best to offer helpful advice and assistance for navigating the area safely. We look forward to welcoming you and your family back to Hoi An in the future! Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Nerissa, Thank you so much for your lovely review and for choosing to stay at Hoian Central Hotel. We’re truly happy to hear that you enjoyed the homey ambiance and convenient location of our hotel. It was our absolute pleasure to cele… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel / location! All staff friendly, attentive but not too much. Beautiful comfy beds. Lovely pool and a great breakfast.
Dear Michelle, Thank you so much for your fantastic review and for choosing Hoian Central Hotel! We’re absolutely delighted to hear that you had such a wonderful stay with us. Your kind words about our staff, comfortable beds, pool, and breakfast truly mean a lot to the entire team. We always aim to provide friendly and attentive service while making sure our guests feel relaxed and at home. It’s great to know that our location and facilities met your expectations — we hope to welcome you back for another enjoyable stay in beautiful Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Michelle, Thank you so much for your fantastic review and for choosing Hoian Central Hotel! We’re absolutely delighted to hear that you had such a wonderful stay with us. Your kind words about our staff, comfortable beds, pool, and bre… Show more
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewGreat place, the location is good. In terms of convenience, they provide you with free bicycle as well which is essential for your tour around such a beautiful place.. we also enjoyed their breakfast.
Dear Gino, Thank you very much for your kind review and for choosing Hoian Central Hotel. We’re delighted to hear that you enjoyed your stay with us — from our convenient location and complimentary bicycles to the breakfast experience. It's wonderful to know that these little touches helped make your visit to Hoi An even more enjoyable. We truly appreciate your feedback and hope to welcome you back again on your next trip! Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Gino, Thank you very much for your kind review and for choosing Hoian Central Hotel. We’re delighted to hear that you enjoyed your stay with us — from our convenient location and complimentary bicycles to the breakfast experience. It&#… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff were the best ever! They were all so helpful, kind and professional and we felt so well looked after. The building is beautiful and the pool cool despite the heat and spotless. The breakfast was also delicious and very generous.
Dear Jane, Warm greetings from Hoian Central Hotel! Thank you so much for your perfect rating and such a heartfelt review. We are thrilled to hear that our staff made you feel so well looked after and that you enjoyed our beautiful hotel, refreshing pool, and generous breakfast. Your kind words truly motivate our team to continue providing the highest level of service and hospitality. We look forward to welcoming you back for another perfect stay in the future! Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Jane, Warm greetings from Hoian Central Hotel! Thank you so much for your perfect rating and such a heartfelt review. We are thrilled to hear that our staff made you feel so well looked after and that you enjoyed our beautiful hotel, r… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewIt's nice, great location, great value
Sitting outside for breakfast
Dear George, Warm greetings from Hoian Central Hotel! Thank you for your feedback and for choosing to stay with us. We’re glad to hear you enjoyed our great location, excellent value, and the experience of dining outside for breakfast. We also appreciate your honest comments regarding cleanliness, facilities, and comfort. Please rest assured that we continuously work to improve these areas to provide the best possible stay for our guests. We hope to welcome you back on your next visit to Hoi An! Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear George, Warm greetings from Hoian Central Hotel! Thank you for your feedback and for choosing to stay with us. We’re glad to hear you enjoyed our great location, excellent value, and the experience of dining outside for breakfast. We a… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewValue for money
Nothing
Dear Lakmal, Warm greetings from Hoian Central Hotel! Thank you very much for your perfect scores and kind feedback. We are thrilled to know that you enjoyed every aspect of your stay, from our staff and cleanliness to the facilities, comfort, and breakfast. Your satisfaction means the world to us, and we hope to welcome you back soon for another excellent experience in Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Lakmal, Warm greetings from Hoian Central Hotel! Thank you very much for your perfect scores and kind feedback. We are thrilled to know that you enjoyed every aspect of your stay, from our staff and cleanliness to the facilities, comfo… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewEverything. The location, facilities, staff, breakfast. It was all beautiful. We wish to return one day.
Nothing
Dear Emma, Warm greetings from Hoian Central Hotel! Thank you so much for your glowing recommendation and perfect scores. We are delighted to hear that you enjoyed every aspect of your stay—from our location and facilities to the staff and breakfast. It was a pleasure having you with us, and we truly look forward to welcoming you back one day for another beautiful stay in Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Emma, Warm greetings from Hoian Central Hotel! Thank you so much for your glowing recommendation and perfect scores. We are delighted to hear that you enjoyed every aspect of your stay—from our location and facilities to the staff and … Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewWell located, just a few steps away from the bustling centre of Old Town. A safe quiet property to relax in. I was upgraded to an upstairs room, and highly recommend it for the space and tranquility. Staff are warm, welcoming, and had good recommendations on what to do and where to eat. Great breakfast options.
Rooms situated on the ground floor may feel a bit dark and humid.
Dear Deidre, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hoian Central Hotel, especially the upgrade to our upstairs room and the peaceful ambiance of our property. It’s fantastic to know our location and breakfast options added to your satisfaction, and I’ll be sure to pass on your kind words to our team – they will be delighted to know their recommendations and warm hospitality made a difference. Your feedback regarding the ground floor rooms is very valuable, and we will certainly take it into account as we continue to enhance the comfort of all our guests. We hope to have the pleasure of welcoming you back again soon. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Deidre, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Hoian Central Hotel, especially the upgrade to our upstairs room and th… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewFabulous location, wonderful pool, great breakfast, comfortable beds and the most friendly, helpful and knowledgeable staff.
Dear Jo, Thank you very much for your kind words and for sharing your experience at Hoian Central Hotel. We’re so pleased to know that you enjoyed our location, pool, breakfast, and especially the comfort of our beds. Your compliments about our team truly mean a lot—they take great pride in providing a welcoming and helpful environment for all our guests. It was a pleasure having you with us, and we hope to welcome you back for another memorable stay in Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Jo, Thank you very much for your kind words and for sharing your experience at Hoian Central Hotel. We’re so pleased to know that you enjoyed our location, pool, breakfast, and especially the comfort of our beds. Your compliments about… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBeautiful view from the balcony on the pool: lovely after walking in the heat. The room is big and comfortable. Breakfast is good. Location is amazing, so close to everything yet not in the crazy tourism madness! Staff are nice. Hotel is well maintained with beautiful plants and flowers. Bed is comfortable.
The bathroom is big but a bit outdated.
Dear Emma, Thank you for taking the time to share your experience at Hoian Central Hotel. We’re very glad to hear that you enjoyed your stay—especially the comfortable room, relaxing balcony view over the pool, and our peaceful yet central location. It’s also wonderful to know that our garden and breakfast added to your overall enjoyment. We appreciate your honest feedback regarding the bathroom, and we’ll certainly take it into account as we continue to improve our facilities. We hope to welcome you back again for another great stay in Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Emma, Thank you for taking the time to share your experience at Hoian Central Hotel. We’re very glad to hear that you enjoyed your stay—especially the comfortable room, relaxing balcony view over the pool, and our peaceful yet central … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWonderfully staff. Spacious rooms and a good breakfast. Hotel is local to food & drink, and shopping. A great base.
Leaving
Dear Natalie, Thank you so much for your kind review and for staying with us at Hoian Central Hotel. We’re delighted to hear that you enjoyed our spacious rooms, breakfast, and convenient location close to local food, drinks, and shopping. Your kind words about our staff truly mean a lot—they are always happy to make our guests feel at home. We hope you had a smooth journey after leaving and look forward to welcoming you back in the future. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Natalie, Thank you so much for your kind review and for staying with us at Hoian Central Hotel. We’re delighted to hear that you enjoyed our spacious rooms, breakfast, and convenient location close to local food, drinks, and shopping. … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIncredible helpful staff. Beautiful breakfast setup in the garden Picturesque swimming pool Free bikes to move around
Dear Alvaro, Thank you so much for taking the time to share your wonderful review! We are truly delighted to know that you had such a pleasant stay with us at Hoian Central Hotel. It’s fantastic to hear you enjoyed our garden breakfast setup, picturesque swimming pool, and the complimentary bicycles—perfect for exploring the beauty of Hoi An. Your kind words about our helpful staff mean the world to us, and we’ll be sure to pass along your compliments to the entire team. We’ve also noted your feedback regarding the facilities and will continue to improve to make every guest’s experience even better. We look forward to welcoming you back in the near future! Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Alvaro, Thank you so much for taking the time to share your wonderful review! We are truly delighted to know that you had such a pleasant stay with us at Hoian Central Hotel. It’s fantastic to hear you enjoyed our garden breakfast setu… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation is the best, just 2-4 mins by walk to ancient town
Dear Ms. Letty, Thank you very much for your kind review and perfect scores! We’re so happy to hear that you enjoyed our convenient location—just a short walk to the ancient town—and that every aspect of your stay met your expectations. Your satisfaction is the greatest reward for our team. We look forward to welcoming you back to Hoian Central Hotel on your next visit to Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Ms. Letty, Thank you very much for your kind review and perfect scores! We’re so happy to hear that you enjoyed our convenient location—just a short walk to the ancient town—and that every aspect of your stay met your expectations. You… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified review- Very central location to the old town - Breakfast served each day is good quality and a lot of choice - Rooms are clean
n/a
Dear Ms. Melissa, Thank you very much for your wonderful review and perfect scores! We’re delighted to hear you enjoyed our central location, quality breakfast, and clean rooms. Your feedback about value for money is noted, and we always strive to offer the best experience possible for our guests. We look forward to welcoming you back to Hoian Central Hotel on your next visit to Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Ms. Melissa, Thank you very much for your wonderful review and perfect scores! We’re delighted to hear you enjoyed our central location, quality breakfast, and clean rooms. Your feedback about value for money is noted, and we always st… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewExcellent staff! From the reception to restaurant wait staff, to housekeeping, everyone was very polite and courteous. The rooms are comfortable, excellent wifi, and the location is steps from all that Hoi An has to offer. Well done.
Dear Mr. Jose, Thank you so much for your wonderful feedback and perfect scores! We are thrilled to hear that you enjoyed the courteous and polite service from our entire team, as well as the comfort of your room, reliable Wi-Fi, and our unbeatable location. Your kind words truly motivate us to maintain our high standards. We look forward to welcoming you back to Hoian Central Hotel whenever you return to Hoi An. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Mr. Jose, Thank you so much for your wonderful feedback and perfect scores! We are thrilled to hear that you enjoyed the courteous and polite service from our entire team, as well as the comfort of your room, reliable Wi-Fi, and our un… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe location was good. It was great value and U get what U pay for. The bed however, was exceptionally comfortable! The staff was friendly!
The hotel started to show its age. While the room itself was fine but showed a lot of wear and tear. The room can get a bit noisy as the room was located on the ground level along the main corridor with poor sound insulation. The bathroom had no separate dry and wet area so it will get wet all the times. Breakfast was fine but nothing special.
Dear Chee Yong, Thank you for sharing your detailed review with us. We’re glad to hear that you found our location convenient, the value worthwhile, and especially that you enjoyed the comfort of the bed and the friendliness of our staff — those are things we take great pride in. We also truly appreciate your honest feedback regarding the condition of the room, noise levels, and bathroom layout. Your comments are valuable, and we are continuously working on improvements, including room maintenance and enhancing guest comfort where possible. Feedback like yours helps us prioritize these updates and make better experiences for all future guests. Thank you once again for choosing Hoian Central Hotel. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Best regards, Mrs. Thao Hoa (Rossie) General Manager Hoian Central Hotel
Dear Chee Yong, Thank you for sharing your detailed review with us. We’re glad to hear that you found our location convenient, the value worthwhile, and especially that you enjoyed the comfort of the bed and the friendliness of our staff — … Show more