Wonderful location in a quaint neighbourhood in the West Lake/Ho Tay area.

Stayed in May 2025

There are a few areas for improvement: the plumbing could use an update due to a slight sewer smell, and the wet room-style shower has caused some rot. Additionally, the cleaning person hoses down the bathroom from floor to ceiling, which adds to the dampness and exacerbates the issue. The biggest downside, however, was the building's lobby below the apartment, which is used as a scooter parking area. The constant noise from scooters driving in and out, along with the petrol fumes and the gate slamming shut day and night, was quite disruptive.

I had a wonderful 2-week stay at this Hanoi apartment. Located in a nice residential neighborhood near West Lake, it’s surrounded by all the conveniences you could need. The AC and heating worked flawlessly, and there was always plenty of hot water. I especially appreciated having access to the washing machine and the mini balcony, which was the perfect spot for morning coffee. The bed was incredibly comfy, and there was ample storage for clothes, making it easy to settle in. The owner was absolutely lovely—helpful, kind, and fluent in English, which made the experience even more enjoyable. Overall, despite a few minor inconveniences, I was very happy with my stay and would definitely book again.

Stayed in February 2025

Not TV

Very clean, tidy and bed very comfortable

Stayed in January 2025

Nothing, it was great.

The location was great, around the corner from the lake with places to eat and linger, and yet was very quiet. Was down the alley so a little hard to find at first, but Xuan's directions were great and once I knew - it was nice to come back to.

Stayed in October 2024

Comfortable bed, decent and quiet location.

Stayed in April 2024

Towels need replacing and soap/ body wash in the bathroom would have been nice

Very affordable and great location surrounded by good eats and supermarket nearby. It is tucked away down an alley so it was super quiet, no noise from neighbours or dogs. The stairs were not an issue, just a few flights. The host was very lovely and accommodating!

Stayed in April 2024

A little bit hard to find but you can call her any time

Perfect place! The bed was the nicest one we slept in during 2 months of traveling through Vietnam. If you want to cook here, she has a small kitchen in the room. The location was a little bit out of the city centre but if you rent a motorbike you will be there in no time. And the location is actually really nice and quiet with good restaurants, cinema close by and you see a lot of people running around the lake. The owner was also really sweet

Stayed in April 2024

Nothing.

Recently moved to Hanoi and stayed here for one month. The location is great with everything you could need within walking distance. Xuan who manages the apartments is extremely helpful and you can ask her anything, she gave me tons of great information that helped me get settled in Hanoi. Rooms are in great condition and cleaned regularly. The apartment is in a quiet lane and has a locked gate so you can park your motorbike up safely.

Stayed in March 2024

The apartment is very comfortable, well furnished and Xuan is super friendly and accommodating!

Stayed in April 2024

There were a few little ants in the apartment coming from the balcony, but nothing too relevant.

Cozy and clean little appartment with all you need for a short stay. The neighbourhood is really nice and quiet. The host is extremely friendly and helpful.

Stayed in April 2024

My stay at Paplio's is nothing but AMAZING. The room is very clean, bed is very comfortable. The location is superb. Only a few minutes walk from cafe's and restaurants and near the lake as well. Xuan, the host is very very kind and sweet and is very helpful, I got sick and spent 3 days in bed and she gave me medicine and regularly checking up on me. They also offer services such as laundry and transfers. The staff are exceptional!

Stayed in March 2024

Narrow staircase, no elevator

Modern design. Clean and comfort

Stayed in March 2024

i dont mind, but these might be dealbreakers to some: no lift, light odor in the fridge prolly due to a lack of frequent use, food smell from neighbors if forgetting to close the windows

efficient self-check in with prompt communication from the host. no curfew. spacious room with moderate decoration. nice neighborhood. cant and wont ask for more with this price.

Stayed in March 2024

It‘s located in a quieter area. One needs a motorbike or a taxi to get round. Otherwise it‘s really easy, 10 minutes to the Old quarter

Xuan was a fantastic and thoughtful host. She got me sorted with everything needed including a prompt check in, motorbike and a lot of handy advice, including tips during Tet Holiday. I‘d come again.

Stayed in February 2024

It’s good enough to use, though I expect the surface could be cleaner.

Comfortable bed, wise design, friendly host

Stayed in August 2023

The location is good in terms of cab, ATM and other facilities. However the area comes 2nd to Old quarter area. If you book a halong bay cruise, this area is not serviceable and you don't get picked up from your hotel. Not too big a deal though. Because you can easily get a grab to the starting point (opera house) which is cheap and costs around 60.0000 to 70.000 vnd. The balcony is long but really narrow. I liked it but it would have been nicer if it was a bit wider.

Sparkling clean rooms and bathrooms Tasteful interiors The host is really nice, helpful and she has the cutest kid She let us keep our luggage for the entire next day free of cost at the property when we went for halong bay cruise. She even let us use the washroom to change clothes and freshen up for free before we left for the airport to catch our next flight. Value for money You literally get way more than what you pay

Stayed in August 2023

None to be exact!

One of the best host I ever met, Xuan was so friendly & toughtful, She do care about amenities and resident daily needs. The apartment was lovely, clean and the neighbourhood was quite silent during the night. Definitely will stay again in the future!

Stayed in March 2023

I think the fotos on booking of the accomodation could imporve. I booked this place because of the good reviews and the good price, and i was so happily impressed when i went in the room.

I would recomend this place to whover is looking for a place to stay in Hanoi. The location is excellent, close to all of the places you would like to be around when you want to live here, plus its in a street where there is basically no noise. Which is quite difficult to find in Hanoi! I also wanted to highlight that the bed was super confortable, which i belive is super important, as in some accomodations you find Traditional Vietnamese beds, that is basically a really hard matress. This place was perfect :) Special thanks to the host that welcomed me even tough i arrived before the check in time. I really appreciated that :)

Stayed in April 2023

Very sweet host

Stayed in March 2023

The balcony was great for some fresh air, without having to go out. Staff were very kind and helpful. They made sure my stay was perfect. A great place, close to all the bars and going out places in Tay Ho, while offering you a secure place to come back home to and rest.

Stayed in March 2023

The sound insulation still can be improved, bcs I can clearly hear the sex going on upstairs, I feel embarrassed

The room is new and clean. On the balcony, i can smell the flowers. The location is also very good, it’s convenient to explore the view of Hanoi

Stayed in February 2023

the bathroom had an issue, water was dripping from the ceiling, floor was always wet. i informed the owner on day 3 and she was ready to fix but i requested to do after i left. she was very helpful

excellent big room in quiet location

Stayed in January 2023

Really nice stay with a kind and responsive host! The room is really big and comfortable, and with a hot shower. You can do a machine's full load of laundry for very good price. My friend became sick with food poisoning during the stay and the host was kind enough to ask the guests that were to check in after us, if they could give up the room for us, and they understood the situation and kindly agreed. The host was really helpful and provided us water and was really communicative, thank you again :) this place is perfect if you want a quiet and comfy stay in Hanoi.

Stayed in December 2022

I liked it all!

The location is great so close to the lake. There are lots of resturants to choose from when walking around the lake. There is also shops and small shopping mall close by. Really cute room loved the balcony. The room was also warm during the cold Hanoi nights.

Stayed in January 2023