A very charming place with a beautiful garden full of plants. The atmosphere is cozy, and the staff are extremely friendly, smiling, and helpful. Highly recommended!

Stayed in August 2025

Nothing

Beautiful gardens and pools. Very cosy bungalows. Excellent staff.

Stayed in August 2025

Nothing not to love.

Everything - the staff, the rooms, the welcome, the pools, the breakfast. We absolutely love this hotel

Stayed in July 2025

Some guests could be a little noisy early in the morning.

Staff were fantastic! Especially Phuong on reception who was always positive / smiling & eager to assist with any arrangements needed. 3 separate pool areas so you could always find a quiet spot to relax. Free shuttle bus into Hoi An / to the beach. Free use of bicycles.

Stayed in August 2025

Great staff, genuinely kind and helpful, lovely location - we really loved the smell of flowers all around the property!

Stayed in August 2025

This is a very small thing and not the property’s fault but the road outside is very busy and difficult to walk or bike, especially if you have young children

The room was very large and comfortable. The staff are so kind and accommodating. We loved being able to message them directly for any question we had using WhatsApp.

Stayed in August 2025

Nothing

What a gem of a place to stay and relax or unwind before or after cruising around Hoi An. The front of house staff were exceptional and even helped us book the Memories show and Bamboo Circus, arrange tickets etc. The pools were great as was the lush garden setting. Would thoroughly recommend this delightful retreat

Stayed in August 2025

We loved everything. It would be nice if there was a cold pool as the pool water was really warm.

The hotel is an oasis and close to hoi an by car about 10 minutes and bike about 20 minutes. They have a private shuttle which is free or the grabs are inexpensive and quick. We loved being able to use the free bikes in the morning and explore the area. There are bike paths that take you aong the water and through fields. There was alot of choice for breakfast and we found it really good. The staff is really friendly and genuinely interested in you having a perfect vacation. They organized our taxi to and from airport as well as a private car to marble mountain. I can completely recommend staying here! Thanks to Khuyen for all her advice and fpr caring for our family during our stay.

Stayed in August 2025

Nothing - everything was perfect

ENSO retreat was the best place we stayed at in Vietnam. The staff are all so kind, thoughtful and efficient. The accommodation is comfortable, especially the beds. The gardens are a paradise and the swimming pools are wonderful. The restaurant was excellent, especially the breakfast and vegetarian noodles for dinner. We were so relaxed and happy here. The staff work so hard to ensure all the guests have everything they need.

Stayed in July 2025

We appreciated the welcome, the kindness and the staff who always wanted to satisfy. The accommodations are always very clean. The pools are impeccable. Thank you for this stay.

Stayed in August 2025

We liked everything ♥️

It felt like a small paradise at the level of the White Lotus! Apart from the super pretty and pristine facilities, the staff takes customer service more serious than any hotel I've ever been to, catering to any need you didn't even know you had.

Stayed in August 2025

Make one pool adult only and the others for families

Great property and exceptional staff.

Stayed in July 2025

Nothing! It’s amazing.

Beautiful grounds, lovely pool areas, comfortable bungalows, fab restaurant, amazing staff -every single staff member said hello with a smile and took great care and pride in their jobs and the resort. Shuttle to town and beach was fab too.

Stayed in July 2025

We stayed at the resort for five nights and were absolutely happy with our choice. The resort is beautiful, with multiple pools and plenty of seating areas to relax. The staff were exceptionally friendly and attentive — always available, checking in regularly, and making sure everything was taken care of. We booked a cooking class and a snorkeling tour through the resort. Both were well organized and enjoyable. The cooking class, which included a coconut boat ride, was a real highlight! Breakfast at the resort were also excellent. Although the location is peaceful and slightly removed from the old town and beach, getting around is easy thanks to the free bikes and shuttle service. The only thing to be aware of is that the rooms are quite sound-sensitive — you can hear neighbors or people by the pool. It didn’t bother us much, but it’s good to know. We’d definitely come back and really enjoyed our stay!

Stayed in August 2025

Our stay at Enso retreat was beautiful. We stayed for 8 nights as a family of 5, and it was perfect. Everything was spot on, and if you had any questions or required anything, the staff are more than willing to help. Breakfast was delicious with a wide variety of buffet food. The pools are refreshing, and the gardens are beautifully kept. We would come back tomorrow! Thank you for a wonderful stay!

Stayed in July 2025

Exceptional staff with amazing attention to detail and helpfulness.

Stayed in July 2025

The property is amazing! Very peaceful and tranquil. Palm trees and ponds. It’s very Quiet and relaxing.

Stayed in July 2025

Everything was perfect. Kudos to all the staff for their hospitality and exceptional service.

Stayed in July 2025

Nothing!

Wonderful hotel- a realretreat from bustle of Hoi An. Breakfast great. Great transfer service (free) from hotel to centre and back. Staff very attentive and friendly. Big shout out to Pom and Ni. Cam on!

Stayed in July 2025

Maybe a few more hanging hooks in the bathroom but otherwise perfect.

Amazing, helpful, and friendly staff. Everyone was so efficient, and they were some of the nicest staff I have ever come across. The breakfast had an excellent selection of local food as well as an egg station and a great selection of fruits. The rooms were spacious and lovely, and there were 3 pools to choose from. The shuttle bus was very good although a Grab taxi was very cheap and we liked staying outside of the busy Hoi An centre. This is one of the nicest hotel experiences that I have had. They really make you feel welcome and special, and I hope to come back again.

Stayed in July 2025

Thank you for a truly relaxing and memorable stay at Enso Retreat. Everything, from the peaceful setting to the incredibly kind staff, made our time in Hoi An unforgettable. We hope to return soon!

Stayed in July 2025

Facilities were good, fan, bath tub, gym, pool, snooker, outdoor sitting area etc. it would be nice to have an iron. The room had been sprayed with insect repellent, but this didn’t deter the cockroaches unfortunately which were a pain.

Beautiful location in a nice quiet area. The staff were very friendly, accommodating, attentive and dedicated. Customer care was top notch. I had to check out at midday, but my return flight was at midnight. I was told I could stay in the premises and use the facilities. I was even allowed to have a shower in the large spa bathroom before leaving with the shuttle bus. Services were provided promptly.

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

The hotel has such a calm and beautiful atmosphere — it reminds me so much of my grandparents’ house. The customer service is truly exceptional; everyone goes the extra mile to make our stay comfortable.

Stayed in July 2025