A chair in the room not look clean

Nice room with nice furniture

Stayed in August 2025

Design of the villas could be s bit more cosy

Great location at the quiet lake Great lake trip Comfortable and doacious villas

Stayed in August 2025

The view of the room i booked, the Rosalie double room.

The environment is perfect for a quiet retreat. The location of the resort is right by the lake but be sure to book rooms with lake views. The room has crisp linen and very comfortable bed. Customer service was exceptional, with requests attended to within seconds. The breakfast offering had variety and the set menus offered an easy way of enjoying a mini buffet at reasonable cost. The resort has several recreational activities, which are fun if you come as a group.

Stayed in August 2025

The indoor pool was cold water, I don't think that's clear in the description.

Very peaceful setting next to the lake, free return shuttle bus in to town 3 times per day (or 15-20 minutes by taxi in to town for about £5), complimentary afternoon tea, lots of hotel activities if you have time (we stayed 2 nights, but could have stayed an extra night to use the hotel tennis courts, kayaking, electric boat ride, fishing, etc). Although the hotel was built in 2011 it's got a nice period style & furnishings.

Stayed in July 2025

Nothing

Everything is great but mosquitoes around which make me fell uncomfortable during stay.

Stayed in March 2025

It's a bit remote. We did not realize beforehand that we shared the kitchen and living room with other people in the Villa.

Our Villa was huge so enough space for 5 people. The spa was great and the service very good.

Stayed in January 2025

Don't book the Deluxe Garden and Pine hill room - it faces the parking area and the windows point to the nearby accommodations. Hotel is busy with groups and they are very noisy - rooms are not noise isolated and you can hear everything from the room below or next door, Double beds are 2 beds zipped together and there is an uncomfortable ridge in the middle.

The garden and surrounding area are very well kept and the lake view is amazing. Breakfast has local delicacies.. Staff is very helpful and accommodating.

Stayed in January 2025

Cons: * Limited transportation: Expect a 30-minute wait for taxis to the city center, which is a 25-minute journey. * Unwelcoming service: The cleaning staff may not be particularly friendly. Recommendations: * Short and sweet: Limit your stay to 2-3 nights for the optimal experience. * Two-wheeled freedom: Rent a motorbike for convenient and independent travel to the city. * Culinary escape: Don't miss Rừng Thông Mơ Farm & Bistro, a stunning restaurant 30 minutes away.

Pros: * Spacious rooms: Enjoy ample space to relax, though views may be limited. * Breakfast extravaganza: Indulge in a culinary adventure with over 100 breakfast options. * On-site dining: Savor decent lunch and dinner choices, though not exceptional. * Serene surroundings: Explore picturesque gardens and countryside, and enjoy leisurely walks around the lake.

Stayed in January 2025

They haven’t maintained the property and breakfast options are not great at all. Food isn’t refilled

The nature and lake around the property

Stayed in December 2024

Room below restaurant. Noise from moving tables and chairs very early in the morning.

Beautiful resorts with a walking path along Lake Tuyền Lâm. Near to Sam Tuyền Lâm Golf Club. Spacious room with an extra toilet. Love the buffet breakfast. Provide free shuttle to city.

Stayed in December 2024

The “Superior King Room” was disappointing. It was below the lobby and next to the laundry so very noisy. There was a damp smell (although the staff did try and sort this with a dehumidifiers and diffuser). The fridge was dirty and mouldy. Pool was freezing.

Nice location overlooking the lake. Hotel is beautiful. Breakfast buffet was fantastic with plenty of choices.

Stayed in November 2024

Coffee and the pool was freezing

Location, proximity to nature, and pickle/tennis courts were a nice touch.

Stayed in October 2024

Our recent stay at this hotel was a mixed experience. While the architecture and the stunning lakeside location surrounded by pine trees were truly impressive, the service left much to be desired. ### Pros: 1. **Beautiful Architecture:** The hotel's design is aesthetically pleasing and well thought out. 2. **Scenic Location:** The hotel is situated by a picturesque lake, offering serene views and a tranquil environment. ### Cons: 1. **Poor Service:** The staff seemed indifferent and at times, it felt as though guests were an inconvenience to them. 2. **Terrible Buggy Service:** The buggy service was the worst I've encountered in Vietnam. Waiting times ranged from 10-15 minutes, and sometimes the buggies didn't arrive at all. 3. **Unavailable Activities:** The advertised activities such as archery, boating, and fishing were not operational. We were told that the boats were fully booked, yet we spent an hour by the dock and saw no one using them. In conclusion, while the hotel has a lot of potential with its beautiful setting and architecture, the poor service and lack of available activities greatly detracted from our experience. Improvements in these areas could make this hotel a top-notch destination.

Stayed in August 2024

The resort had only one restaurant and the food is not value for money. And the food is not even of very good quality, so we ended up going out to eat, and that involved calling a taxi to go everywhere else.

The surroundings were well kept and clean. It's easy to find a quiet spot to enjoy the silence. The staff were very helpful too.

Stayed in July 2024

A swimming pool would be good if a little heated and spa bath heated annex full to bed able to use.

Great location on the lake surrounded by forest. Very nice spa and pool. Awesome breakfast and restaurant. Also a good activity for kayaking.

Stayed in June 2024

Nothing

Great place. Incredible beauty all around. You feel like you’re in Europe, and not in Asia - there are pine trees everywhere, a lake, peacocks walking around the area.

Stayed in March 2024

The location of this hotel is certainly not easy to get to. The roads leading there can be dark and tad bit dangerous for tourist to drive to. It is located bit far from central so the travel out for food and other things can be a bit of a hassle without a car.

The whole aesthetic of the hotel was peaceful, grand and serene. It have well manicured gardens filled with assorted flowers that are photo worthy. The breakfast buffet was great with a variety of local and western food. Coffee is made upon order and it was delicious! The staff were all friendly and helpful with any of our request.

Stayed in April 2024

Our couch was dirty

Really felt like a 5 star

Stayed in April 2024

The coffee machine has been broken during my stay. Dinner has limited choices, except the special offers for Tet season which we found the portion is too much in terms of food and price for a dinner. The swimming pool has no warm water anymore as a few years ago. I received an email from the Hotel manager informing that there would be a "mandatory" Gala Diner at a price of VND850,000/pax. I replied to them saying that I do not want to pay for anything "mandatory" and would be happy to consider joining the event if it is optional. Receiving my reply (via booking.com), the hotel kept silent since then without saying a word. They even did not mention the Gala Diner at the reception when we checked-in. I expected they would send us some apologies or some explanation but it seems that the hotel is not as "professional" as I expected.

We have stayed at Edensee a few years ago and wanted to go back again this lunar new year. Breakfast has plenty of choices and foods are pretty good. Landscape is very beautiful and well maintained. Staff is friendly (in particular Mr. Duc, the driver). The Sakura Festival, offered free to guests, is very interesting and a good initiative (staff at the event is very friendly and helpful).

Stayed in February 2024

Far from town though you get shuttle buses couple of times a day. Its not an issue.

The location of the hotel is one of the best I seen. In the woods next to the lake. Loved it. Room was big, decent and spacious. The hotel restaurant is not cheap but they make good food. For a couple or a family retreat it’s amazing.

Stayed in February 2024

Staff spoke little English and struggle to help with requests.

Fantastic room. Fantastic location. Relaxing heaven.

Stayed in January 2024

Some aspects looked a bit run down. The game room toys were mostly broken, the pool tables only had 1 white ball between them. The swimming pool was freezing and unusable. The shower in our bedroom didn't drain properly until I removed the drain cover.

The views and the location near the lake were spectacular. Breakfast was very good quality. The staff were generally helpful and supportive.

Stayed in January 2024

No aircon in room.

Very serene location, room was excellent. Staff friendly and helpful. Restaurant food was tasty.

Stayed in December 2023

Better room service as no restaurant at resort.

Nice ambience. Location is nice but far away from city and restaurants.

Stayed in October 2023