Lô 37, Cảng Tàu Khách Quốc Tế Tuần Châu, Thành Phố Hạ Long, Tỉnh Quảng Ninh, Ha Long, Vietnam
Based on 59 hotel reviews
9.7Cleanliness
9.8
Comfort
9.9
Location
9.8
Facilities
9.8
Staff
9.9
Value for money
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 September 2025
Sooraj
United Arab EmiratesSpanking new with very friendly staff. Everything was perfect from room to hospitality. Special shout out to the staffs!
Stayed in September 2025
Reviewed: 1 September 2025
Arthur
PhilippinesThe cruise brought us to a place then anchored there. It did not go around halong bay as I was expecting.
buffet lunch and set dinner was great ! breakfast was standard fare . Cabin was great ! The super yacht was great !
Stayed in August 2025
Reviewed: 29 August 2025
Konstandinos
AustraliaState of the line cruise ship
Stayed in August 2025
Reviewed: 24 August 2025
Vaughan
United KingdomOn the ship we had a group of men who got way too drunk and tried to ruin the atmosphere for everyone else but management were quick to act and kept them away from the restaurant.
The cruise ship is pure luxury. The rooms, rooftop bar, pool area, restaurant were all great. Staff were fantastic, our waitress gave us 5 star treatment the whole trip. It’s a new cruise so there were a couple of issues, but anything within their control were handled professionally and efficiently. The drinks menu was much larger than another similar cruise ship I’ve been on.
Stayed in August 2025
Reviewed: 20 August 2025
Prudhvi
IndiaNothing
Everything. They are exceptional. Tom and xuang took very good care of us. Celebrated our anniversary there and it was memorable. Everyone should visit. The room was great and beautiful view from balcony. Took atmost care even though we were vegetarian, they cooked us separate meal every time.
Stayed in August 2025
Reviewed: 13 August 2025
Skye
AustraliaEverything was perfect
Absolutely sensational experience. The crew goes above and beyond. The cruise is jam-packed with activities if you wish to keep busy and relaxed and laid back for those who would rather retreat and relax. The food was exceptional. Cannot recommend highly enough. We can't wait to return 😊
Stayed in August 2025
Reviewed: 12 August 2025
Mohammed
QatarCalista is perfect for an exceptional experience, the best Cruise in Ha Long. A big thanks to Tran, Tracy and all the staff for the good treatment, activities, special moments and a unforgettable memory.
Stayed in August 2025
Reviewed: 11 August 2025
Alain
United KingdomAs a solo traveler, I was a little nervous about joining a cruise, but Calista made me feel completely at home. The ship is beautiful – brand new with elegant decor and open spaces that invite you to relax. I loved having a glass of wine on the deck while watching the sunset over the bay. It was peaceful and awe-inspiring. The staff treated everyone like family – shoutout to Trang for making sure I had everything I needed. The food was incredible, especially the lemongrass grilled shrimp and mango sticky rice. I also joined the cooking class and met some great people. It was a serene and enriching experience – highly recommend to fellow solo travelers!
Stayed in July 2025
Reviewed: 26 July 2025
Schayb
United KingdomMy husband and I chose Calista Cruise for our honeymoon, and it turned out to be the most unforgettable decision we made. From the moment we stepped on board, we were showered with warmth and thoughtfulness – the staff greeted us with flowers, and our cabin was beautifully decorated to celebrate the occasion. Such a sweet and personal touch! Our room was nothing short of luxurious – spotless, elegantly designed, and with breathtaking panoramic windows overlooking the serene beauty of Halong Bay. Ken, our wonderful host, went above and beyond. He helped us arrange a private kayaking tour, which turned into one of the most intimate and memorable experiences of our trip. The highlight? Dinner under the stars. Freshly caught seafood, fine wine, and soft music drifting in the breeze created the perfect romantic atmosphere. Every single detail was taken care of with love and professionalism. We felt completely pampered from beginning to end. Calista gave us a truly magical start to our married life – and we couldn't be more grateful. Thank you, Calista team, for making our honeymoon an absolute dream.
Stayed in July 2025
Reviewed: 22 July 2025
Loc
SwedenWe spent a weekend onboard the Calista Cruise with a group of friends, and it was, without a doubt, the best experience we've had in Vietnam. From the moment we stepped on board, it felt more like checking into a luxury boutique hotel than boarding a cruise ship. The design is sleek and modern, with every corner carefully thought out. Our cabins were incredibly spacious with panoramic views of the bay – waking up to limestone cliffs rising from the water was absolutely magical. The pool deck was our favorite hangout spot – sipping cocktails while drifting past stunning karst formations felt like something out of a dream. Special thanks to Don, who went above and beyond to make sure our group was comfortable and fully taken care of. The food was another highlight. From fresh sushi at lunch to the elegant, multi-course Vietnamese dinner, every meal was beautifully presented and packed with flavor. Truly fine dining on the water. This was a 6-star experience in every sense. We’re already talking about when we can come back. Highly recommend to anyone looking for a luxurious and memorable escape in Ha Long Bay.
Stayed in May 2025
Reviewed: 20 July 2025
Otokiti
NorwayWe recently returned from a two-day trip on the Calista Cruise and are still dreaming about it! As a couple, we were looking for a romantic escape, and this was simply perfect. From the moment we boarded the brand-new, stylish ship, we felt like we were on a floating 6-star hotel. The design is elegant, modern, and incredibly comfortable. Our suite had a private balcony where we enjoyed coffee at sunrise – unforgettable! The service was outstanding – Trang and Thang were so attentive and thoughtful throughout our journey. The seafood dinner was divine – fresh oysters, grilled prawns, and a beautiful tuna tartare that melted in your mouth. Every detail was just so well thought out. If you're looking for a luxurious, peaceful break, Calista Cruise is the answer.
Stayed in June 2025
Reviewed: 19 July 2025
Garcia
GreeceMy journey with Calista Cruise was anything but ordinary. Each part of the itinerary was thoughtfully crafted to showcase the breathtaking beauty of Ha Long Bay. From gliding through Luon Cave on a bamboo boat to trekking up Titov Island for a sweeping panoramic view – every moment felt like a gift from nature. I also took part in a serene yoga session, surrounded by the calmness of the bay, and found true peace in those quiet early hours. The rooms were exceptionally tranquil, allowing me two of the most restful nights I’ve had in a long time. The cuisine was another highlight – fresh local seafood prepared in a way that preserved its natural flavors, beautifully presented and full of care. Calista isn't just a luxury cruise – it’s a harmonious blend of comfort and nature. Whether you seek adventure or deep relaxation, it offers the perfect balance. Truly unforgettable.
Stayed in July 2025
Reviewed: 18 July 2025
Jung
United KingdomI had the joy of celebrating my birthday with my family on the Calista Cruise – an experience that will stay with us forever. From the moment we stepped aboard, what stood out most was the genuine care and flexibility of the entire crew. Every gesture, from the flavorful meals to their constant assistance, was done with warmth and thoughtfulness. The kids were thrilled with the pool and kayaking adventures, while my wife and I savored tranquil moments during afternoon tea on the sundeck, surrounded by the peaceful beauty of Ha Long Bay. My birthday dinner was the highlight – thoughtfully arranged at a private table adorned with candles, flowers, and a beautiful cake. It was intimate, romantic, and truly special. Calista isn’t just a luxurious cruise; it’s a place where you feel genuinely cared for. It was the perfect setting for family connection, and without a doubt, we’ll be back again.
Stayed in July 2025
Reviewed: 17 July 2025
Van
CanadaI had the pleasure of bringing my parents along on this trip, and it turned out to be a truly unforgettable experience for them. From the moment we arrived, the staff showed exceptional care and attentiveness—helping carry their luggage and assisting them warmly when boarding and leaving the boat. The meals were a delightful combination of Asian and Western cuisine, with familiar Vietnamese flavors that brought comfort and joy to my parents. They especially enjoyed the serene atmosphere, the refreshing swimming pool, and the romantic, peaceful surroundings. One thoughtful gesture that touched us deeply was how the staff had prepared special seating just for them, making them feel truly honored and cared for. This is the perfect destination for anyone wanting to treat their elderly parents to a relaxing and meaningful summer getaway.
Stayed in June 2025
Reviewed: 15 July 2025
Alexander
BrazilThis was my very first cruise, and Calista truly exceeded my expectations. We stayed in a Junior Suite with a stunning sea view that opened up to the entire bay. The room was bright, cozy, and had a private balcony—perfect for unwinding and soaking in the scenery. What made the trip even more special were the thoughtful activities: kayaking, bamboo boat rides, and a beautiful live art performance. Every moment felt like a peaceful retreat, full of warmth and quiet luxury. It was more than a getaway—it was an experience that recharged both body and soul. Highly recommended!
Stayed in July 2025
Reviewed: 14 July 2025
Lauzon
CanadaBeautiful ship - amazing condition and a 5 star experience!
Stayed in July 2025
Reviewed: 12 July 2025
Mark
FranceWe spent two unforgettable days at Calista exploring the beauty of Halong Bay. Our hot tub suite was pure comfort — featuring a private jacuzzi overlooking the bay. Soaking in the warm water while taking in the panoramic view was a moment of pure bliss. The spa offered a tranquil escape, and the restaurant impressed us with its refined Asian–European fusion menu. Our Bayview dinner, paired with fine wine, was both elegant and intimate. What we appreciated most was the serene atmosphere — calm, uncrowded, and perfect for unwinding. The service was outstanding from start to finish, making the entire stay feel effortlessly luxurious. Without a doubt, it was an experience well worth every penny.
Stayed in June 2025
Reviewed: 11 July 2025
Zhang
SingaporeOur group chose Calista for a fun and luxurious trip to Ha Long Bay – and it turned out to be one of the best experiences we’ve ever had. On the first day, we explored the stunning Sung Sot Cave and climbed Ti Top Island for panoramic views of the bay. The following day was filled with adventure as we swam and kayaked at Luon Cave – something completely new and incredibly exciting for all of us. In the evening, we tried night squid fishing for the first time, which was unexpectedly fun and memorable. The rooms were spacious, beautifully designed, and offered breathtaking views of the bay. Everything was well-organized, relaxing, and fun from start to finish. We were thoroughly impressed and truly enjoyed every moment. Calista is the perfect combination of relaxation and adventure, and we would absolutely love to return.
Stayed in June 2025
Reviewed: 8 July 2025
Jens
UkraineWe chose Calista for our honeymoon after discovering it on TikTok, and it exceeded every expectation. Before our arrival, I secretly arranged a surprise bouquet with the staff, and seeing my wife's reaction during check-in was priceless. Dinner at The Pearl was an intimate and elegant experience — the ambiance was romantic, and the food was absolutely delicious. Our itinerary struck the perfect balance: cave exploration, peaceful kayaking sessions, and relaxing by the serene pool. What truly set Calista apart was the attention to detail. Every moment felt personal and curated — far from the typical feel of mass tourism. From the thoughtful touches in our room to the seamless planning of each activity, everything was done with care. This wasn’t just a getaway — it was a memory we’ll cherish for a lifetime.
Stayed in June 2025
Reviewed: 5 July 2025
Thanh
CanadaAs a travel blogger, I consider Calista a hidden gem – perfect for a luxury getaway with amazing natural views. The scenery was stunning: morning mist, emerald waters, and limestone islands that looked like a dream. I could even take beautiful photos right from my bed, thanks to the large window in my room. The service onboard was excellent – warm, attentive, and the seafood was fresh and delicious. Everything from the food to the comfort to the views was 10 out of 10. If you ever get the chance, don’t miss this experience. It’s truly unforgettable.
Stayed in June 2025
Reviewed: 2 July 2025
Kathy
United KingdomAs a travel blogger, I think Calista is a great choice for a relaxing and luxurious trip. My room had a big window where I could take photos right from the bed. In the morning, the mist, green sea, and limestone islands looked like a painting. The service was excellent – friendly staff and fresh seafood. I give it 10/10 for both the view and the service. If you can, you should try it at least once in your life.
Stayed in June 2025
Reviewed: 30 June 2025
Lihdya
United StatesMy partner and I celebrated our 10th wedding anniversary aboard Calista, and it exceeded every expectation we had. From the moment we arrived, we were treated to thoughtful, elegant touches that made the occasion truly special. One of the highlights was a romantic candlelit dinner at Bayview — complete with fresh, delicate sashimi and a live violin performance, all set against the backdrop of the ocean breeze. Our suite featured a private balcony and a hot tub, right in the heart of the bay, offering complete serenity and luxury. What made everything even more perfect was the impeccable butler service. Every little detail was taken care of, allowing us to simply relax and enjoy each other’s company. The mix of stunning scenery, attentive staff, and romantic atmosphere made this one of the most meaningful and unforgettable trips we’ve ever had. An experience truly worth every moment.
Stayed in June 2025
Reviewed: 23 June 2025
Joanne
United KingdomAbsolutely nothing
This boat is absolutely stunning we had tonight Two nights and enjoyed every bit of it,the food is amazing the staff are fantastic we was treated like royalty like to thank all the staff for a very memorable stay will definitely recommend this boat to anybody that is looking for luxury and quality Worth the extra bit of money thank you again
Stayed in May 2025
Reviewed: 21 June 2025
Stephanie
Irelandabsolutely nothing
ABSOLUTELY AMAZING 👏!! EVERYTHING WAS FANTASTIC, THE STAFF ESPECIALLY BAO 👏 😀 AND MR LUCKY 😀 ❤️ WENT ABOVE AND BEYOND!!! FOOD WAS EXCEPTIONAL!! IVE TRAVELLED ALL OVER THE WORLD AND I Can HONESTLY SAY THE SEAFOOD WAS OUT OF THIS WORLD FOR LUNCH !!! BEST TUNA AND SALMON IVE TASTED !!! SO SO FRESH !!!!And the rooms and views were spectacular!!!!
Stayed in June 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content