7.4

Reviews of Bluebell Hotel 1 stars

41 Ngo Huyen - Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam

  • Richelle

    Reviewed: 11 April 2025 · Stayed in March 2025

    Verified review
  • Danilo

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review

    Great experience

  • Martin

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review
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  • Gladies

    Reviewed: 24 November 2024 · Stayed in November 2024

    Verified review
  • Gopal

    Reviewed: 6 November 2024 · Stayed in November 2024

    Verified review

    The location is good ; was here few months ago; I got a very good double room but this time I really got cheated

    I booked a double room but instead got standard double room ; staff at hotel really cheated me and the amount I paid ; why the owner earns this kind of money; you people won’t prosper if keep on doing this

    Property response:

    Hello! You stayed at the hotel on 18.01.2024 and stayed here for 4 nights and we arranged you in room 504, this time when you came back we arranged you in room 404. It's the same room standard just one floor lower, for the same rate how could it be cheating? small double room Room size 13 m² bed size 1m3 * 2m . We will arrange for you to stay in the type of room you booked, which is a double room for 2 people. Room size 16 m², bed size 1m6 * 2m Room arrangement depends on availability, we can't keep the exact same room if you don't request in advance or it's not available. Kindly remove 1* because it's not fair for us.

    Hello! You stayed at the hotel on 18.01.2024 and stayed here for 4 nights and we arranged you in room 504, this time when you came back we arranged you in room 404. It's the same room standard just one floor lower, for the same rate ho… Show more

    Bluebell Hotel
    6 November 2024
  • Katsiaryna

    Reviewed: 27 October 2024 · Stayed in October 2024

    Verified review

    This place is right at the heart of Old Quarter, great location. Stuff is very helpful. The rooms are simple but clean and has hot water. I enjoyed my stay for the money I payed to stay right at Old Quarter

    A bit noisy but this is Old Quarter area

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  • Ouchayn

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    I spent a few days at this hotel and loved everything about it. The staff was friendly, the service was excellent, and the hotel was very clean. The only downside was that the bathroom was a bit small, and they didn't provide complimentary water. Overall, a great stay!

  • May

    Reviewed: 9 August 2024 · Stayed in July 2024

    Verified review

    Only the location was good.

    Wifi wasn't working at all. The bathroom water gets out to the bedroom.

  • Botha

    Reviewed: 18 April 2024 · Stayed in April 2024

    Verified review

    Bluebell Hotel's location in the city center makes it easy to explore on foot. Plus, the hotel offers bike rentals for guests who want to venture a little further afield.

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  • Anlamaz

    Reviewed: 18 April 2024 · Stayed in April 2024

    Verified review

    The staff at Bluebell Hotel went above and beyond to ensure my comfort and satisfaction throughout my stay. Their warmth and hospitality were truly remarkable.

  • Hannah

    Reviewed: 4 April 2024 · Stayed in April 2024

    Verified review

    I cannot believe, I almost didnt book it due to some of the reviews here. It is basic (this is, what you book), but: - clean, bright (window) and spacious room with fridge, hairdryer, kettle - hot shower - super helpful staff - location for a more than fair price!

  • 7.0 Good
    Jordan

    Reviewed: 31 March 2024 · Stayed in March 2024

    Verified review

    Very good value for money and great location

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  • Ben

    Reviewed: 20 March 2024 · Stayed in March 2024

    Verified review

    Good location, within walking distance to what we wanted to see. Room was simple but clean and comfortable. Staff organised transport to the airport for us

  • Marta

    Reviewed: 11 March 2024 · Stayed in March 2024

    Verified review

    Very close to everything in Hanoi. They had scooters and bikes available for rent at the accomodation. They made special arrangements for us when we needed to check in past midnight.

    The bed was very soft so we found it uncomfortable.

  • 7.0 Good
    Luba

    Reviewed: 9 March 2024 · Stayed in March 2024

    Verified review

    good location, has everything you need, also a kettle and bathroom accessories.

    mattress covered with polyethylene . The polyethylene crunches when using the bed and is not hygienic. The water from the bathroom leaks into the room, there is no elevator.

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  • Iurii

    Reviewed: 7 March 2024 · Stayed in March 2024

    Verified review
  • Matthew

    Reviewed: 2 March 2024 · Stayed in December 2023

    Verified review
  • Alessandro

    Reviewed: 29 February 2024 · Stayed in February 2024

    Verified review
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  • May

    Reviewed: 19 February 2024 · Stayed in February 2024

    Verified review
  • 7.0 Good
    Matthieu

    Reviewed: 19 February 2024 · Stayed in February 2024

    Verified review
  • Matthew

    Reviewed: 7 February 2024 · Stayed in December 2023

    Verified review

    location

    nothing much.

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  • Gacer

    Reviewed: 24 January 2024 · Stayed in January 2024

    Verified review

    really nice staff in the hotel.

    my door know was kinda damage. but it is still functional. i wish it didn’t have damage because it hard to open and close the door for me. But nothing too much to expect because the price of the room is lower compared to others.

  • An

    Reviewed: 9 January 2024 · Stayed in January 2024

    Verified review
  • Matthew

    Reviewed: 16 December 2023 · Stayed in November 2023

    Verified review

    Good location. Room clean. Good value

    Not really anything to complain about. It was an okay stay.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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