Reviews of Bluebell Hotel 1 stars
41 Ngo Huyen - Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam

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Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in April 2025
Verified reviewGreat experience
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewThe location is good ; was here few months ago; I got a very good double room but this time I really got cheated
I booked a double room but instead got standard double room ; staff at hotel really cheated me and the amount I paid ; why the owner earns this kind of money; you people won’t prosper if keep on doing this
Hello! You stayed at the hotel on 18.01.2024 and stayed here for 4 nights and we arranged you in room 504, this time when you came back we arranged you in room 404. It's the same room standard just one floor lower, for the same rate how could it be cheating? small double room Room size 13 m² bed size 1m3 * 2m . We will arrange for you to stay in the type of room you booked, which is a double room for 2 people. Room size 16 m², bed size 1m6 * 2m Room arrangement depends on availability, we can't keep the exact same room if you don't request in advance or it's not available. Kindly remove 1* because it's not fair for us.
Hello! You stayed at the hotel on 18.01.2024 and stayed here for 4 nights and we arranged you in room 504, this time when you came back we arranged you in room 404. It's the same room standard just one floor lower, for the same rate ho… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewThis place is right at the heart of Old Quarter, great location. Stuff is very helpful. The rooms are simple but clean and has hot water. I enjoyed my stay for the money I payed to stay right at Old Quarter
A bit noisy but this is Old Quarter area
Reviewed: 29 August 2024 · Stayed in August 2024
Verified reviewI spent a few days at this hotel and loved everything about it. The staff was friendly, the service was excellent, and the hotel was very clean. The only downside was that the bathroom was a bit small, and they didn't provide complimentary water. Overall, a great stay!
Reviewed: 9 August 2024 · Stayed in July 2024
Verified reviewOnly the location was good.
Wifi wasn't working at all. The bathroom water gets out to the bedroom.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewBluebell Hotel's location in the city center makes it easy to explore on foot. Plus, the hotel offers bike rentals for guests who want to venture a little further afield.
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewThe staff at Bluebell Hotel went above and beyond to ensure my comfort and satisfaction throughout my stay. Their warmth and hospitality were truly remarkable.
Reviewed: 4 April 2024 · Stayed in April 2024
Verified reviewI cannot believe, I almost didnt book it due to some of the reviews here. It is basic (this is, what you book), but: - clean, bright (window) and spacious room with fridge, hairdryer, kettle - hot shower - super helpful staff - location for a more than fair price!
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewVery good value for money and great location
Reviewed: 20 March 2024 · Stayed in March 2024
Verified reviewGood location, within walking distance to what we wanted to see. Room was simple but clean and comfortable. Staff organised transport to the airport for us
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewVery close to everything in Hanoi. They had scooters and bikes available for rent at the accomodation. They made special arrangements for us when we needed to check in past midnight.
The bed was very soft so we found it uncomfortable.
Reviewed: 9 March 2024 · Stayed in March 2024
Verified reviewgood location, has everything you need, also a kettle and bathroom accessories.
mattress covered with polyethylene . The polyethylene crunches when using the bed and is not hygienic. The water from the bathroom leaks into the room, there is no elevator.
Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 2 March 2024 · Stayed in December 2023
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewReviewed: 7 February 2024 · Stayed in December 2023
Verified reviewlocation
nothing much.
Reviewed: 24 January 2024 · Stayed in January 2024
Verified reviewreally nice staff in the hotel.
my door know was kinda damage. but it is still functional. i wish it didn’t have damage because it hard to open and close the door for me. But nothing too much to expect because the price of the room is lower compared to others.
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 16 December 2023 · Stayed in November 2023
Verified reviewGood location. Room clean. Good value
Not really anything to complain about. It was an okay stay.