This is worth the 5 stars. The building’s architecture is scenic and fascinating (so is its history), the staff is discrete yet efficient and responsive. The bedroom was spacious, well insulated, the wooden furnitures are beautiful - bonus point for the bathroom which was (not the most high tech) but clean and spacious.The shower was huge. Small daily services are all what makes a hotel a 5 star and not a 4-star, like fruits or cakes in the bedroom, staff preparing the room in the evening on top of the morning clean, a great room service…. Thank you to all the staff for this experience.

Stayed in August 2025

There was some building going on during our stay. They tend to start quite early.

Fantastic hotel, beautiful in art deco style! Modern expansion is seemless.

Stayed in August 2025

3 nights were too short.

Everything - one of the best 5 stars hotel we had the chance to visit around the world: very nice staff, lovely art deco and cosy buildings, best breakfast we ever had and restaurant was really good, high quality fitness equipments, nice and big swimming pool (maybe too hot but cannot complain about the weather) and we appreciated the sweets delivered every day in our room as well as for the tea time.

Stayed in August 2025

Nothing

The hotel is near the city center and it is very convenient. The facilities are amazing and the service is excellent.

Stayed in July 2025

There was a very noisy event one of the nights we were there with karaoke outdoors blaring so loudly it was loud inside the room. I don’t know that it is necessary to have such loud music outdoors. In any case it was finished by 9 but just meant a late night for our son. If it hadn’t stopped then I think I’d have wanted to move hotels!

Gorgeous old building and comfortable generous sized rooms

Stayed in July 2025

no

Staff is very nice and helpful, we have late check out for free. hotel room is beautiful and clean but little bit small. The restaurant is good too.

Stayed in June 2025

Beautiful hotel and grounds with delightful furnishings of high quality design

Stayed in July 2025

Our first room Deluxe King with River View felt small and had only one air con vent for two rooms - causing one room to be freezing while the other was warm. We paid to move to a larger room - which we enjoyed immensely!

Probably the best hotel/resort in Hue. Colonial history and architecture sets the tone for a true 5-star experience, and the staff know exactly how to uphold that service. Food was mostly just okay, but extremely well-presented. However my Beef Tournedos was one of the best steaks I've eaten! The Perfume River Suite had a massive two-corner terrace with sunset and river views that made our stay truly special.

Stayed in May 2025

N/A

Really nice atmosphere in the hotel, well decorated the layout is nice with a nice garden and pool. The staff are really helpful and friendly, and let us check in early. 10/10 would stay here again.

Stayed in May 2025

Building work starting very early behind the pool area - we were not told about this until we arrived. Visible from our balcony which detracted from the view of the river and our sleep somewhat.We were given 2 drinks vouchers but this didn’t really compensate for the impact.

The staff were wonderful, friendly, professional and very courteous. Great spa with one of the best massages Fantastic breakfast with a wide choice. Great pool. 30 mins walk to the main hub of Hue - we were happy to be in this location with only 5 mins walk to the train station and about 30 to the citadel.

Stayed in April 2025

Toilets

Excellent Breakfast

Stayed in April 2025

Fabulous room and grounds, the best pool

Stayed in April 2025

thought dinner was a little disappointing

Breakfast was a highlight

Stayed in February 2025

TV kept freezing which was a bit annoying. The staff tried to sort it out, but unfortunately dud not manage to.

Amazing staff. Nothing us too much trouble for them.

Stayed in March 2025

The river bank in front of the hotel was under construction, but didn’t bother us too much. (2025.02.25)

The hotel had understated beauty that provided quiet space in a busy city. The staff were friendly and helpful. The breakfast was in a beautiful dining area and was lovely.

Stayed in February 2025

Some people swam in the pool but I found it just a tad too cold. Perhaps the heating could be switched on?

Every single member of staff goes beyond expectations to provide a friendly and efficient service. Nothing is too much trouble. Rooms are comfortable and quiet, despite construction work going on by the river. Food is superb. Reception desk staff work hard to fulfill their guests’ needs. They provided a hotel minibus to take us on to Hue at a very reasonable cost which was modern, clean and fully equipped for the journey, including massage chairs and refreshments, as well as a very amicable driver. Our second stay here and would love to find a reason to return again!

Stayed in February 2025

Views of the river. Great staff. Quiet area. Great breakfast.

Stayed in January 2025

We liked the fact that there were little cakes for guests to help themselves in the afternoon but when we ordered tea to have with it we had to pay for the tea which was freely available in our room. In other hotels we've stayed at we could order tea or coffee with the sweets served.

We had breakfast and dinner there and the service was good; we particularly liked the dinner in the dining room-good food choices and nice ambience.

Stayed in November 2024

The art deco style of the building!! It makes you feel you were traveling in the 1930’ well kept gardens and beautiful location !!

Stayed in December 2024

Great location, beautiful spacious property, kind and helpful staff, wonderful spa.

Stayed in November 2024

The accommodation was wonderful and the staff and good exceptional. Everyone went out of their way to make our stay special especially for our anniversary

Stayed in October 2024

having to leave

Wow what an incredible pool! 30-40 mtrs long depending. the building oozes colonial charms and is well maintained..glorious location right on Perfume River (Song Huong) and easy walking distance to many sights, cafes and restaurants. Breakfast staff very welcoming, provided special request mango, assembled excellent pho and as with all the staff provided a gracious hospitality. The concierge Ms Moon was resourceful and friendly...arranging a tour of tombs & surprising us with an anniversary bouquet of roses and sweet treats...the related restaurant Le Circle less than 10 mn walk down the river is splendid with perfect sunset views. Front desk crew and drivers first rate and enjoyed good massage at the spa. For some good local food visit Madame Thu and for upscale dining in a lovely villa across the river is Les Jardins de Carambole. Try the local salt coffee and for great roastery of Vietnamese Arabica (from many areas)...go to Nha Quin..about 7 mn by cab.

Stayed in October 2024

Nothing

Luxurious

Stayed in September 2024

Nothing !

The breakfast was delicious! The staff were amazing. Nothing was too much trouble.

Stayed in October 2024