The cruise is a short one, we were expecting a large cruise with different views. We probably made 5 miles and we stop for 12 hours. Visiting the organized tourist pints with a smaller boat.

Stayed in August 2025

Great boat, great staff we had a brilliant time!

Stayed in July 2025

Room v small, plug sockets in bed. No menu with meals, didn't know what being served & how many courses. Service too fast. Made to feel bad if didn't want food offered also if didn't want to join activities. Timings too early - lunch at 9.45am??!

Staff lovely, food good

Stayed in July 2025

Fantastic well organised cruise with fantastic staff on board

Stayed in March 2025

Meals were above average. Staff were very helpful and even accommodated my gluten free needs.

Stayed in January 2025

Could have had more activities planned on the upper deck. I felt this incredible view was under utilised.

Had a great trip with Alisa Cruise. My friend proposed on this cruise last year, and so it came highly recommended. The attention and genuine care were worth every penny. The team planned a lot of surprises for us right from the decor in the room to a surprise performance to celebrate us later for dinner - made this honeymoon trip memorable! Shoutout to Dan and Anna from the Alisa team for coordinating all of this. Anna made the whole process easy despite us being thousands of miles away. Super helpful and efficient! What to expect: Great food, luxury experience, great rooms, decent itinerary. Mostly morning heavy activities. What not to expect: late night parties, dance floor on the cruise Overall, you’ll enjoy the experience if you’re looking for a relaxing time on placid waters with a priceless view that will stay etched in your memory :)

Stayed in January 2025

The ship didn’t go far and only stayed in one place

Stayed in November 2024

All good! Drinks are expensive of course but fine for one night.

What a fantastic choice for a cruise! Anna was always on hand for all prior arrangements. The staff are very well trained, attentive and welcoming. The food was great and plentiful- catered for my vegetarian needs perfectly! Our room and balcony were beautiful and comfortable. Excursions were standard to other cruises so busy but very interesting. Highly recommend 👍

Stayed in April 2024

Extra 3% to 4% for credit card payment. It doesn't make any sense.

Stayed in April 2024

No noise dampening in hallways so you could hear when anyone was going past. Plus there were a lot of kids on the cruise so they were running up and down the hallways. Quite a lot of mould and dust in the main areas of the boat.

Balcony room was great to relax privately but a tad small. Management Staff were very attentive with great English but other staff struggled with English.

Stayed in December 2023

Anna very very helpful in our WhatsApp conversations to help us prepare for the trip

Stayed in December 2023

Really nice cruise. Mrs. Anna was our contact person and helped clarifying everything before the trip. The cruise staff was also super friendly. The cruise provides a wide range of activtities one can join (however there is no need if you just want to relax on the boat you do not need to join any of the activities). The food was also really great!

Stayed in October 2023

All staff very friendly…whole trip not too rush. Anna was very professional and helpful as well

Stayed in October 2023

When staying at the senior or vip suite sometimes there will be some loud music playing from the music/bar.

Overall good experience from the start there was direct good contact about the trip with Anna. She did a good job helping me providing information and answering any questions we had through WhatsApp. We took the 2 day trip and all staff were kind and cheerfull, the food was excellent! We were lucky to get a free upgrade from the senior to the vip suite.

Stayed in August 2023

Dimly lit room. Brighter lights would have been better.

Very nice stay, staff very gentle and quality food! The room was clean and confortable. In particular thanks to Anna that help us in the arrangement of the cruise and also of the transfer to and from the Alisa pier.

Stayed in August 2023

Everything was amazing! The boat was wonderful, very clean and the food was really good! All the staff are kind, specially Anna, who manage our trip before, during and after de Cruise! The activities are funny and you don't have time to feel yourself boring 😊 I really recommend Alisa Premier Cruise

Stayed in July 2023

Great staff!! great food!! Amazing views very well looked after.

Stayed in June 2023

The veg options need to be worked upon surely, else everything was awesome. Had limited options for vegetarians. :( even if the chef learns to prepare a few options, this will work wonders for vegetarian guests.

We stayed at Rita Cruise, was really great experience. We had the VIP suite and was ultra luxurious. The kayaking added more to the thrill for sure.

Stayed in May 2023

Nothing to report. 😄

Amazing food, amazing crew, itinerary very well organised ... Loved the whole 3 days two nights on and off board.

Stayed in June 2023

I like the friendliness of the staff.

Stayed in May 2023

We had such a good time on our boat trip! the boat, activities and food were fantastic. Special thanks to Anna for helping us organise the trip and transfer, nothing was too much trouble.

Stayed in April 2023

Our ‘jacuzzi tub’ was fine, but just a tub in a bathroom, and not a special HaLong Bay view. Would not splurge on that again. No morning yoga avail ‘since covid’, yet still heavily advertised.

Lovely big room. Amazing food. Staff was very accommodating and helpful from start to finish.

Stayed in March 2023

One of our party had dietary needs. they asked before and during trip but message just wasn’t followed through. Even after presenting food once and sending away, food came back with similar incorrect item a second time. I realise language is an issue but if they take the time to ask before and during, at least follow through. Not life threatening but a little annoying. Mainland booking agent followed for general feedback after cruise and was most apologetic.

Comfortable and affordable luxury with all you need to enjoy the amazing Halong Bay. Halong Bay is definitely a place to put on your buckets list. Beautiful, serene, interesting, unique. Our cruise fantastic, friendly staff, comfortable, good excursions and more than ample food.

Stayed in April 2023

We were family of four. The experience was excellent from the very begging. We were not easy (thank you Anna for your patience! ;)) with a lot of questions. We were picked up on time by a comfortable transport (better than others I saw on the way) and reached this beautiful, luxurious ship where we got a spacious cabin with big windows. Activities were very nice and the food and service was exquisite. We felt pampered by the crew on board. Big thanks to Happy and Alex. It was very sad to leave this beautiful ship...

Stayed in March 2023