While nice, their restaurant is a bit overpriced The street up to the hotel is not in the best condition, especially when it rains The room lighting is stylish but can sometimes be a bit dark

Stylish hotel with beautiful views of the mountains surrounding Sapa Friendly staff providing excellent service (special mention to Lien) Nice amenities (fitness center, pool and even a kid room) Good breakfast buffet

Stayed in August 2025

Restaurant very average. Breakfast ok - not at all bad but not memorable. 500 m to town could be a niggle but we enjoyed the stretch of legs.

Very welcoming staff. Room was comfortable and spacious with nice balcony overlooking the Muong Hoa valley to Fansipan. Has the 90s vibe to it if that's your thing.

Stayed in August 2025

Beautiful room and view Great shower Realy accommodating staff

Stayed in August 2025

Nothing

Room was extremely comfortable with huge balcony and bathroom. Location is amazing just a quick 5 minutes I easy walk into town

Stayed in August 2025

It was outstanding - no faults

A beautiful hotel with spectacular views of incredibly stunning countryside. Our room was very clean and comfortable with a very comfortable bed. Breakfast was just excellent, a wonderful hostess and flawless service. Dianne hosted our stay at the hotel, she was brilliant, super friendly and very helpful. Dianne gave us great advice on and booked us on some wonderful tours. Her advice was spot on; she checked in to make sure all was well and that we were enjoying our stay numerous times during our visit. Kudos Dianne.

Stayed in August 2025

We spent three nights at Aliana Boutique Sapa Hotel & Spa and had an excellent stay, despite the fact that Sapa itself is going through a complicated period of rapid urbanization that has altered the city’s original charm. Our room was spacious, clean, and comfortable, with very cozy beds and a balcony offering a breathtaking mountain view, definitely a highlight. We also enjoyed the hotel’s SPA, which met our expectations, and had dinner one evening at the restaurant, which we found to be excellent and probably among the best in town. Breakfast was quite good overall, though there is still some room for improvement considering the hotel’s high standard. The staff was always kind, professional, and helpful throughout our stay. Overall, the hotel offers a very good balance between quality and price, and we would definitely recommend it for a relaxing stay in Sapa.

Stayed in July 2025

Wifi is weak, hard to connect

Reception helpful I have a room facing the train track, super beautiful Room is nice, clean and quiet Spa is also nice to visit Breakfast is good

Stayed in August 2025

Very clean. Very helpful staff. Great location. Very quiet. Good breakfast.

Stayed in August 2025

Amazing views from our balcony. A short walk up the hill from the town centre, or grabbing a cab is easy. Lovely clean and comfortable rooms. The staff were amazing, Lori at the front reception was extremely helpful and arranged all of our guides and drivers with a lovely smile and great English.

Stayed in August 2025

The hotel is beautiful and the location is brilliant! It feels like you're miles away from anything, but it's just a short walk to get into town with hundreds of restaurants, shops, coffee, and a lovely lake. When we arrived, they had upgraded our room to a Jr. Suite, which was very large and comfortable and had a big balcony to enjoy the beautiful surrounding mountains.

Stayed in July 2025

The bathroom was a bit dark and the temperature of the shower was difficult to regulate.

We liked the location, aside from the noisy town center but still an easy walk to the main square. We enjoyed the view from the balcony (the very best view would be from a corner room on the far left side when facing the hotel entrance). The staff was very friendly, particularly the staff at the restaurant spoke english very well. The bed was very comfortable, so we had a good night sleep, especially after a rough night in the train. The breakfast was also enjoyable. We had dinner at the restaurant twice and the food was good. After being out the whole day, it felt relaxing having the dinner there. We much appreciated the possibility to take a shower before we left for the night train. Thank you for that!

Stayed in July 2025

Air conditioning didn’t work in the room, but I didn’t report it tbf as we only stayed two nights.

The room was really comfortable with a spacious bathroom. Views across the valley are absolutely stunning. Staff were super helpful. They allowed au to leave our cases till late on the day we checked out and use the shower too. We liked the hotel being five minutes walk from the centre. Close enough to be near everything yet away from the noise, and it afforded us magnificent views. Would definitely recommend.

Stayed in July 2025

All great room the view the staff and short easy walk to the town centre breakfast was OK but could of been a bit better but service was first class

Stayed in July 2025

Extremely attentive and friendly staff in all areas. They went out of their way to make sure my stay was comfortable. Quiet location away from the city noise and crowds but still walking distance to the centre. Beautiful high quality indigo local fabrics and decor gave the hotel a distinctively northern Vietnamese ambiance.

Stayed in July 2025

None

Location, Food, Friendly Hotel Staff

Stayed in July 2025

Damp smell in the room on cliff side and fridge was off.

Bedroom on cliff side very specious and comfortable. Good breakfast buffet. Scooter to Cat cat with driver 50 000dongs. Walking distance to town and the Sapa station to take tramway then cable car. Lots good shops around for trekking clothes. Resto next door as well. Great location.

Stayed in June 2025

Great room, got a free upgrade. Good amenities with everything working well (clean, ac, hot water) Excellent staff. Good breakfast choice. We were able to take a quick shower before our night bus.

Stayed in June 2025

Unfortunately, the pool wasn’t heated—something we weren’t aware of before booking—so it was far too cold to use during our stay. It was also a bit disappointing to find there was no sauna or steam room available. While we tried the spa, the massage felt overpriced for what was offered, and the facial was underwhelming. It may be worth the management reviewing the spa staff’s training, especially given the premium pricing of the treatments.

The rooms are large and comfortable, lovely large bed and great bathroom. Friendly and welcoming staff in reception & restaurant.

Stayed in May 2025

You have to walk about 10 minutes from the hotel to reach the main town. Convenient store is not at your doorstep.

The hotel is away from the busy town. Quiet and peaceful.

Stayed in June 2025

Nothing, I highly recommend it for anyone want to come to Sa Pa

Clean, location, spacious,view Smiling all the time Very quick I can’t find anything to criticize

Stayed in June 2025

Nothing I highly recommend it for visitors

Very clean, spacious, location, view

Stayed in June 2025

None

Very good location with breathtaking view 👍

Stayed in May 2025

Best staff gay Hi to Hi

Stayed in May 2025

Everything!! This was our favourite accommodation in Vietnam. Beautiful staff, comfortable rooms, beautiful decor. Great breakfasts and dinners.

Stayed in April 2025