6700 Sapphire Village, 00802 St Thomas, US Virgin Islands
#19 of 26 hotels in St Thomas
Guests' ChoiceBased on 65 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.6
Facilities
7.5
Staff
8.5
Value for money
7.7
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 April 2025
Nathalie
CanadaThe condo is a bit dated and cluttered could have a little bit of an update and decluttering. But we really didn't spend much time there except to sleep. The kitchen was missing some basic eg. salt/pepper..frying pans but overall functional for what we needed.
The location was perfect. Close to restaurants, really close to the beach and pool. Quick taxi drive to Red Hook for groceries and shops. Taxis always available. the Condo was a perfect size for the two of us. The balcony has a great view of the water and marina. Lots of towel and the condo was clean.
Stayed in March 2025
Reviewed: 31 March 2025
Millie
United StatesOne of the bathroom where the bathroom tub was the water was cold, plus Wi-Fi work for one day of our stay. We also had a few black out in that area. They said it wasn’t their fault, but wish they had warn us that it happens once in a while in that area.
The condo was change at the last minute, which made it confusing we end up in crystal bay condo. The apartment was huge and bigger than what i expected, so that was nice, plus so close to the beach in fact almost in front of it by just a few step.
Stayed in March 2025
Reviewed: 12 March 2025
Arlene
United Statescheck in was a little confusing...didn't know the unit where we were staying and how to access. lucky that the office was open and able to assist. If had arrived later, the office would have been closed.
Location was great and had easy access to beach and restaurants. Beach chairs, towels, and noodles were provided. Nice to have a balcony and beautiful view.
Stayed in March 2025
Reviewed: 22 January 2025
Jennifer
United StatesCheck in was a little confusing - have to go into a separate resort to find the office. Call ahead if you can.
Nice studio apartment with balcony a short walk from the beach. Laundry on premises, restaurant, parking, all very convenient. Basic amenities provided, plus beach towels and chairs. Grocery store a short drive away. We were comfortable and enjoyed our stay, and the staff were responsive.
Stayed in January 2025
Reviewed: 17 January 2025
Maria
United StatesTv trouble
Location for our needs was good.
Stayed in December 2024
Reviewed: 16 July 2024
Kathryn
United StatesThe room could've been a little cleaner.
The view from our balcony was priceless. I enjoyed having my morning coffee on the balcony every day! Most of the staff were extremely helpful and courteous. My son and I loved being in a unit near the pool and Sudi's Bar/Grill. We loved that there was great snorkeling close to shore at Sapphire Beach! This kept my 9 yr old son busy for hours.
Stayed in July 2024
Reviewed: 29 March 2024
Brian
United StatesEverything was great except that the internet did not work at all until the night before I was leaving. This was very problematic for me because I had to work on that trip. I had to go to libraries and coffee shops to use their Wi-Fi which was pretty rough. Also, the welcome email came the day after I checked in so checking in was very confusing.
Everything was great except that the internet did not work at all until the night before I was leaving. This was very problematic for me because I had to work on that trip. I had to go to libraries and coffee shops to use their Wi-Fi which was pretty rough.
Stayed in March 2024
Reviewed: 5 March 2024
Lynn
United StatesGood location good beach and fun community beach area! Shower leaked, refrig and air conditioner were noisy but room was comfortable and well stocked for cooking thank you
Used the restaurant for lunch and dinner. Great!! especially the Bushwackers!! Poolwas good
Stayed in February 2024
Reviewed: 16 December 2023
Linda
United StatesAbove
Beach and beach bar! Our unit was a good location but very dated and the furniture was uncomfortable. Screen on the balcony door would be nice.
Stayed in December 2023
Reviewed: 11 December 2023
Graham
United StatesThe particular unit we stayed in was “tired”, almost to the point of being rundown. The air conditioner was old, rusty and noisy. The fridge, although appearing relatively new, was very noisy. We had to unplug it at night to get any sleep. The vertical room blinds had many slats missing. The bathroom towels were threadbare in many cases, such that you put your fingers through them. All of this can be fixed easily with a bit of TLC, but it really distracts from a great vacation.
Proximity to beach. On-site restaurant and pool. Beautiful view. Very comfortable bed with good pillows.
Stayed in December 2023
Reviewed: 1 December 2023
Robin
United StatesMy recommendation would be that there be more of a light grocery shoppe on the property so that you could provision a bit more. Perhaps, expand the coffee shop to include more items or have another store on the property that would include more stuff, coffee, small food items, beer, wine and more novelties. Sudi's had some great artwork, which is awesome and unique. Perhaps, to just expand just a bit more by Sudi's ?
We had an absolutely wonderful time, the view from our room was beautiful. We could see when the rain front was moving in and could almost time it, which was actually awesome. And then, it's gone it about 10 minutes, very awesome. We are sailors, so we appreciate the weather. It was great being within walking distance to both Sudi's as well as the beach. We had a wonderful Sail and Snorkel experience that was right at the Marina, that I would highly recommend to anyone staying at the property. I especially enjoyed the Iguanas and Chickens, they were almost always posed and ready for their photos to be taken. We met so many wonderful people both Islanders and vacationers included. We would definitely come back. This was a great location, very close to Red Hook and the ferry to St. John. As far as the staff, Abby and Susan at Sudi's are absolutely fantastic!! We had a wonderful experience and would come back with more friends and family!
Stayed in November 2023
Reviewed: 3 October 2023
Richard
MexicoHonestly I couldn't believe they put a lock on the washer and dryer that are in the unit. That really threw off my whole trip. Some of the pillow cases smelled reaaaaally bad and I wanted to throw them in the washing machine and then I noticed there was a lock on it so you couldn't plug it in to the power. That is absolutely ridiculous.
The view is incredible. Obviously you are only staying here for the view.
Stayed in September 2023
Reviewed: 6 July 2023
Marques
United StatesNice to have shuttles taken you from the top of sapphire down to the beach. Other than that it was an awesome stay. My partner and I were pleased.
Stayed in July 2023
Reviewed: 23 May 2023
Tolle
United StatesLeft message to add a day and was hard to get confirmed
Sudi's was great, the pool and beach were a short easy walk!
Stayed in May 2023
Reviewed: 3 April 2023
Vanessa
United StatesThe stove is a bit dated
Excellent, location. Great host
Stayed in March 2023
Reviewed: 3 April 2023
David
United StatesWe had no issues - nothing we didn't like about it.
Location was ideal - very near the water and very near the town of Red Hook. Perfect location. Room had porch, sitting room, bed, kitchen, decent bathroom. Ample parking, and a restaurant just 200' from our door. Would stay there again.
Stayed in March 2023
Reviewed: 12 November 2022
Ralph
CanadaBeing early in season, there were a few things that required attention from handyman and wifi provider, but Paradise Property management attended to these promptly and we thank them!!
Location was great, close to Sapphire Bay! Our condo was convenient to beach, Sudi’s (bar restaurant) and pool. Comfy bed !
Stayed in November 2022
Reviewed: 3 November 2022
John
United StatesLocked out upon arrival, no office open to help. No phone service to get email with directions that was sent upon arrival. This should have been sent days earlier. I had work to do no time for this last minute delay.
What breakfast?
Stayed in October 2022
Reviewed: 18 October 2022
Daniel
United Stateswe didn’t know how to connect the tv, the instructions were not clear
location
Stayed in October 2022
Reviewed: 24 June 2025
Carlos
United StatesThe lack of comunication
Great place
Stayed in May 2025
Reviewed: 31 January 2025
Ashley
United StatesCondo needs updated and furniture/bed is uncomfortable
The location is great
Stayed in January 2025
Reviewed: 17 January 2025
Linda
United StatesMy original booking was for a one bedroom condo. The property management company downgraded it to a studio, with only a months notice, so I could not cancel the trip with enough time to find a suitable alternative.
No breakfast. It was a condo.
Stayed in January 2025
Reviewed: 30 December 2024
Sandy
United KingdomRenovations to the adjacent apartment late into the night on Thanks giving weekend. Lou d drilling and banging for days of our vacation.
Location was fantastic. Apartment was well equipped and spacious. Staff were friendly and helpful.
Stayed in December 2024
Reviewed: 27 December 2024
Lester
United StatesEverything
Stayed in December 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content