Bungalows On the Bay USVI Chenay Bay, 00820 Christiansted, US Virgin Islands
#20 of 21 hotels in Christiansted
Guests' ChoiceBased on 19 hotel reviews
6.4Cleanliness
6.3
Comfort
7.1
Location
8.2
Facilities
6.3
Staff
6.7
Value for money
6.4
Free WiFi
2.5
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Showing 1 – 19
Reviewed: 2 September 2025
Williams
United StatesThere was no toothpaste
Clean n Cozy
Stayed in September 2025
Reviewed: 11 August 2025
Judith
United StatesThe staff was super and helpful.
Stayed in July 2025
Reviewed: 2 August 2025
Christa
United StatesNothing!
We had a marvelous and enchanting experience. The help was attentive and wonderful. Everything we needed was brought to us! The spot was absolutely beautiful and fantastic!
Stayed in July 2025
Reviewed: 18 July 2025
Elisabeth
United StatesSand fleas. Limited food on property. Better to shop and cook (which is doable with the kitchens)
Location and chill ness. Great trips within minutes drive or longer hikes.
Stayed in July 2025
Reviewed: 12 July 2025
Natalie
United StatesThe view and close proximity to beach was amazing The “restaurant”was chill vibe with great music and delicious drinks
Stayed in June 2025
Reviewed: 11 July 2025
Octavius
United StatesEverything
Nothing
Stayed in June 2025
Reviewed: 5 July 2025
Elizabeth
United StatesIt didn’t have breakfast. It had ants bees and wasps. No staff to report issues to. Only saw staff when someone was checking in. Didn’t have what described. Property unkept. Thought I was going to fall through the porch every time I went in or out of my room. Got bit up by ants sitting at the bar. Dogs and cats roaming free on the property causing my allergies to be worse. Had paper stuffed in the ceiling of the room. Thought it would have bathroom essentials as posted but didn’t. No bathrobe or dishwasher. Streaming didn’t work no Netflix as posted. Garden view ? Didn’t see garden. Kept getting contacted asking for pre payment I had to take out my own garbage or be charged. Wi-Fi didn’t work never got a beach towel. Broken areas by pool No way to contact for housekeeping. Smoking was allowed after it says no smoking. Cigarettes butts on beach tennis court over run with weeds. Couldn’t find where to get snorkel
The sunset. Air conditioner worked. I didn’t have plumbing issues like others.
Stayed in June 2025
Reviewed: 29 June 2025
Jody
United StatesBugs crawling around the Bungalow, We were told the cost was $895.00 for a week. When we received the final bill, they charged $1006.00. Blinds were broken and people can look in the window. No sink in the kitchen, had a small fridge with no freezer, the place was not cleaned, not at all with bugs crawling around the bathroom had to take the garbage out ourselves, gotten bit up by fire ants, lots of wasps flying around, and the bar tender had absolutely NO personality!! She was rude. No one to speak to in the office if you had an issue. TVs didn't work & terrible WI FI connection!! This place sucked!!
They had air-conditioning & the food was expensive but was decent.
Stayed in June 2025
Reviewed: 28 June 2025
Elizabeth
United StatesWhen we first arrived thinking our price was $895 it wasn't it was $1006 she was saying it was the taxes I didn't think it was fair to use because if you guys say the price it should have been that that what we should have paid and the free wifi it was the worse I ever dealt with that means no TV for my grandbabies and no TV all week and the service they have here suck what kind of service do the people have when you can't get any service for example they put two towels in each of the room a remind to you we booked 7 bungalows it okay for me but for my daughter it three in the room with her and what is two towels going to do for them and if we needed more towel there is no ways to get in contact with no phones at all so you have to walk to the office and guess what no one is there to service you what kind of #### it that (I have a long list for you guys) the outside is need I a lot of work it looks like they don't do anything around here and I guess one more thing why in the hell you pay all this money to take out the garbage for them if we we get charge I don't think that's fair to us when we pay them to do this and this what my bungalow look from the outside
The inside of my bungalow
Stayed in June 2025
Reviewed: 26 June 2025
Brittany
United StatesI was extremely disappointed with the room, and the staff. Upon arriving I asked the lady during check in about the kayaks- how much they were to rent and if there were other things to rent. She said I have no idea. When we got to our room the view was the only nice thing. The room I booked was a king bed and a queen bed. I was traveling with my mom and two teen children. We had twin bunks with 4 inch mattresses. There was a king bed in the room and a pull out couch. The couch mattress was TERRIBLE. Impossible to sleep on. If you touched the mattress you could feel the springs and the bed would make a crunching noise. The king was decent but not great. The rooms were not nicely cleaned. The refrigerator must have been turned on shortly before we arrived and took a long time to cool. The bunks were in front of the window so we couldnt get to the curtains to open them. The stairs up to our bungalow had screws not all the way screwed in that could be stepped on the head or trip over. They don't come to the room to clean or restock, so you are supposed to text a number. I did text a number the night we arrived and didn't hear back until the next day around 330pm. When asking for items the night before they asked if we got what we wanted I replied no and can you also bring towels. They came with only towels and when we asked the lady she said they only thing we asked for was towels so that's all she's bringing with an attitude. I ended up texting the number again asking for the items I requested the day prior and they were delivered. As we were packing to leave I saw someone going to the rooms that had left already, he was "sweeping" with a leaf blower through the inside and outside of the bungalows. The shower head had no pressure and didn't drain well at all. The toilet handle has to be held down to flush. There is a gap large enough under the door for the small lizards, or bugs to come in.
I really enjoyed having a beautiful view overlooking the ocean, it was nice to have a beach with quick access. We also enjoyed the pool, it was warm and well kept.
Stayed in June 2025
Reviewed: 8 May 2025
Tomasina
United StatesThe price was higher than quoted on booking
The view and facility was excellent
Stayed in May 2025
Reviewed: 22 April 2025
Frances
United StatesAlthough everything looks clean and smells good, we were visited by a cockroach during our stay.
Is a peaceful and beautiful place.
Stayed in April 2025
Reviewed: 3 August 2025
Anonymous
United StatesNo staff available ever. Filthy rooms. No running water. No AC. Moved to lesser room with no hot water - cold showers. No soap. No shampoo. Towels with holes. Take out your own trash to barrels or get charged. One of two chairs broken.
Nothing.
Stayed in August 2025
Reviewed: 24 June 2025
Anonymous
United StatesAll of it. Room had dead bugs in it. The shower floor was slimy. No cooking or eating utensils. The staff was unprofessional.
Stayed in June 2025
Reviewed: 30 May 2025
Anonymous
United StatesSmall
Location,
Stayed in May 2025
Reviewed: 3 July 2025
Jabari
United StatesThere are no comments available for this review
Stayed in June 2025
Reviewed: 25 April 2025
Luz
Puerto RicoThere are no comments available for this review
Stayed in April 2025
Reviewed: 24 April 2025
Kernita
United StatesThere are no comments available for this review
Stayed in April 2025
Showing 1 – 19
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