Reviews of Punta Trouville Hotel 3 stars

Excellent location, the staff was great! Clean room , comfortable bed, near of some interesting places and malls

The room need some paint

To us, breakfast means lots of coffee and a croissant. We are not meant to judge. The display looks good and plenty, and I gather it's meant to meet the preference of their Brazilian guests.

Generally speaking, it's good value for what it costs. The bathroom dimensions are too compact.

Not a bad place, after all but could be better

Stairs and lack of coffee machine

Rests of poo in the toilet and a giant cockroach upon arrival. DO NOT GO TO THIS HOTEL! We had to call the reception twice, one for the faeces to be cleaned, and then another for the cockroach. As in any hotel, you’d expect a full refund and arrangements to stay elsewhere, but they didn’t seem to get that. Unfortunately having been to this property several times in the past, I can safely say that I am never ever going back.

Only good thing about the hotel is location.

Property is very poorly maintained. Bathrooms are old and small. Toiletries were missing.

The location of this hotel is VERY good, 1 block from the Rambla, close to shopping, close to the airport and the old city. I walked around at night and never felt unsafe, not once. Staff at the hotel were always super friendly and helpful. The rooftop terrace was a cool place to chill out. The breakfast was good and the ladies that ran the breakfast were very nice also. My room was bit outdated but was ok.

The hotel in general needs a lot of renovations as it's really very old. The toilet smell as soon as you get in the hotel it's bad, as well in the room. Now what is the point to put a kettle, cup tea spoon when you don't put at least 2 sachet of coffee, 2 teas, 2 milk and 4 sugars!!! We been in many hotels and resorts all of them have that abd a box of tissues. Our 1st night was a disaster as an alarm next to the lift next to my daughter's and our room went off at 2:35am for long time enough to wake up the whole hotel abd then at 4:35am. We couldn't believe it!! Very disturbing!

*As I mention before the toilet smell at the entrance of the hotel and in the room. *Not enough cloth hangers (only 2) I went to ask for extras *The bathroom have very limited space for toiletries. * The sliding door needs definitely to be fix as does not slide easily at all, its extremely heavy.

The location

The staff were absolutely great! They’re the outstanding of the place.

The room was very small for three people. Furthermore, there was a leak in one wall and the air conditioning, although working, was not working properly and had a very bad smell when the temperature was above 23º. The shower cubicle was ridiculously small, even for me, a short and thin person.

Great location, spacious room, very quiet rooms

The rooms are dated and with few outlets, some renovation is way overdue, pricey for what it offers

Excellent location

Nothing