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  5. Reviews of Virginia Crossings Hotel, Tapestry Collection by Hilton

Reviews of Virginia Crossings Hotel, Tapestry Collection by Hilton 4 stars

1000 Virginia Center Parkway, Richmond, VA 23059, United States

#12 of 75 hotels in Richmond

Guests' Choice

Review score

Based on 788 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Overall stay was Great! Would definitely come back and stay here!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was made but Sheets were not changed and trashed not picked up one day. The makeup mirror in our room did not work and when I went to move it the mirror shocked the hell out of me. Must be a short inside of it.

    Property was great! Great location to all our needs during our vacation.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Great spot to stop and recharge on a road trip
    • Leisure trip
    • Solo traveller
    • King Room with Accessible Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Very Quiet and safe

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Safe place to stsy
    • Business trip
    • Solo traveller
    • King Room with Accessible Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    I reserved a handicapped accessible room. I was given a non-handicapped accessible room located the absolute farthest point away from the elevator you could possibly get, on the 2nd floor. There were 10 or 15 cars in the parking lot; its not as if they were booked solid or anything. I was also given instructions on how to take my luggage up "only 4 stairs" through a door that had no exterior handle. I parked near the elevator anyway. Its usually a great place to stay. Im not sure where the disconnect was. Maybe its because I don't appear to be handicapped. Heart issues aren't visible.

    Beds are nice. Very clean room

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The places where the food, bar, pool, spa were to far from most rooms. Need a new parking lot. If you wanted room service, you can order, but you have to pick it up yourself.

    It was a very historical place. The history was amazing.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Fairytale surrounding that you wish you can stay here forever.
    • Leisure trip
    • Couple
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The sink did not drain, repairman came, dumped some chemicals which really didn’t work. I wish he could remove the trap, take the things in there to unclog the drain.

    Locations, surrounding green and flowers, high quality sheets, towels, nice bathroom.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Everything was okay but the cleanliness and it wasn’t as clean as it used to be.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t as clean as it used to be.

    It could have been cleaner. Especially the hallways.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    The hotel facilities were great with easy access to Highway 95.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Tavern Bites was nice, but only one waitress. Service was very slow. Having said that, the waitress was working the best she could. The pool area needs some cleaning.

    The grounds are absolutely gorgeous. We enjoyed strolling around the beautiful landscaping

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very good and excellent service

    Stayed in August 2025

  • Reviewed: 24 July 2025

    8.0
    A little different than your average property. More character and more grounds.
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Should be free wifi

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Great place to stay . We always try to make this our go to destination when traveling in Richmond
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Well love this property but it needs to be updated .

    It’s on a beautiful property. We love the grounds

    Stayed in July 2025

  • Reviewed: 27 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very different than any other hotel that I've stayed at. The grounds are beautiful.

    Stayed in May 2025

  • Reviewed: 23 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Conveniently located. Lovely setting

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    The A/C didn't work in our room and it never got below 76°

    The rooms were clean and the staff was friendly.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Confortable stay in a scenic location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We were unable to charge our phones as the USB plugs were turned off. In addition, the TV remote needed to be replaced but we did not pursue it until checkout.

    The decor of the whole place was very modern in a way we really liked. The room was a good size with all necessary items and an artisitic mirror above the headboard. Dinner was plentiful and tasty. The breakfast bar had all one could ask for including lot of fresh fruit. (Unfortunately the omelette post was not manned this morning.) The staff was super friendly and ready to assist.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The facilities are starting to show wear. The grout in the shower of our unit needed to be scrubbed. The hallways did not smell fresh but had a chemical smell, and our unit smelled musty.

    The grounds are beautiful. The tavern is very good for food and drinks, and the breakfast buffet and dining room are excellent. The staff are all friendly and accommodating. The beds are very comfortable

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    Very good
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very quiet and beautiful place.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    7.0
    I like the location of the hotel and the charm of the well maintained grounds, the staff pleasant bu
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    No exhaust fan in the bathroom, the shower curtain smelled of mildew, the bathroom vent had dirt clogging it and there was no microwave

    The staff was prompt when I asked for more towels and Kleenex

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    Great place overall very good value all things considered
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The keurig machine was missing a piece to allow it to work, and even though we told the attendant they never fixed it.

    Nice property, great location and nice room

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    It was a very comfortable stay just too short.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The grounds were beautiful.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The sink in our room did not drain properly. We had already unpacked and alerted the staff the next morning. We are confident that the problem was corrected, but there was evidence in the sink when we arrived that there was a problem. A second check after cleaning the rooms would have solved that. The facilities are very cool...and the location wonderful. Some new flooring in the elevators would improve the looks quite a bit. We will stop again in yhe future. 😊

    The room was very nice. We enjoyed the on-site restaurant. The food was very good and the servers wonderful.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    9.0
    Wonderful stay! Not at all like a box hotel
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    More sitting opportunities

    Property is beautiful. Lots of grounds to walk around. It could be improved with more opportunities to sit. More chairs and benches

    Stayed in April 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Time for some updates.

    Property is beautiful and the price was right

    Stayed in March 2025

  • Reviewed: 6 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was really nice served in a room with big windows overlooking the hotel picturesque property, great variety of food. Unfortunately the waiter was rude, didn't let us sit by the window and forced us to sit closer to the bar / catering area...it was probably convenient for her to not walk a few feet to clean up after us....she also suggested to give her tips either in cash or charged on the room (no other options, lol) Other than that our stay was nice.

    Stayed in January 2025

  • Reviewed: 28 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel was nice but the staff were excellent!! They went out of their way to make sure we were comfortable.

    Stayed in January 2025

Showing 1 – 25

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