The complex and room is looking a little tired.

The location was perfect, short walk from the train. The view was spectacular overlooking the waterfront.

Stayed in September 2025

Water pressure in the shower was low. I was provided a room on 14th floor.

Got a free upgrade to a Bayview room. Amazing view of the bay, port side and airport from the room

Stayed in August 2025

Lack of a microwave

The room was adequate

Stayed in September 2025

The room had roaches.

Stayed in September 2025

Parking is horrible beyond comprehension

Location was great

Stayed in September 2025

All the extra charges made it very expensive but it doesnt help with our exchange rate and parking a car

Perfect location with the Midway to the left and the airport to the right and wonderful views of the harbour right in front of us. Room was spacious and clean with a balcony and wonderful restaurant on site. So close to everything - wish we could have stayed longer

Stayed in August 2025

Cost of parking was exorbitant. When I had to use the parking garage, it was very inconvenient for an older woman with hip pain.

Bed was comfortable. Pool was refreshing.

Stayed in August 2025

Having to pay so much extra to park car

Beautiful location

Stayed in August 2025

Sliding glass door out to balcony was extremely noisy when opening. Bathroom faucet was loose. Room was fine overall. These items just need to be addressed.

Location was excellent for the activities we were doing on this trip.

Stayed in August 2025

The view was over an ugly parking lot and tops of buildings from the 8th floor. Tower 3. The closet was cumbersome behind the bathroom door and not easily accessible. Lack of countertop space/drawers in the bathroom. Not enough towel racks or hooks to hang towels night clothes, toiletry bag. No fan/exhaust. Carpet was coming up from the bathroom to hallway and could feel the sharp edges in the threshold. No Microwave. No sure if the coffee was complimentary in the room, would like that. $50 a night for parking is quite steep.

Bed was comfortable, A/C was fine, Access to the lce machine.

Stayed in August 2025

Great view

Stayed in August 2025

It’s quite old. Grounds can be cleaner. Parking is high and an additional 29 dollar fee on top of that , plus even more .

Location!

Stayed in August 2025

I found the description "high speed wifi" questionable. Via speedtest.com I measured 3 mb/s upload and download in my room. You can get 30 mb/s on 4G in San Diego downtown.

The building and hotel room is a bit dated, but the location is excellent with great access to the shoreline and downtown.

Stayed in August 2025

No jacuzzi, cold pool

The Bayside view

Stayed in August 2025

Price little overpriced

The view

Stayed in August 2025

It’s a bit outdated, and not much counter space in bathroom. No USB ports. I didn’t like the people in the lobby, trying to sell you vacations and attractions. I paid extra to have a Bay view, and the balconies are very close to one another and not at all private. People on both sides of us were smoking against the rules so we couldn’t even use our balcony. The staff did their best with the smoking situation but it’s difficult to control.

Quiet & clean. We loved the location. Close to airport & they have a free shuttle to & from. Close to Santa Fe station for public transportation. Staff very helpful Free coffee daily, 10% off at their restaurants. Excellent restaurants right across the street at Portside Pier. Nice pool area.

Stayed in August 2025

Very convenient, waterfront location for visitors looking for activities. To reach more distant attractions, rideshare fares are very reasonable. Our clean, city-side view room was quiet. Even with a loud, active child next door, the sound never travelled through the walls. Staff were very kind and accomodating, ready with suggestions and useful information.

Stayed in August 2025

The bads were not the size promis normal not king size

Best location

Stayed in August 2025

Beds are a little uncomfortable.

I enjoyed the people the view. The proximity to attractions the ability to catch an Uber outside the door. Pretty much. Everything was good, if not excellent.

Stayed in August 2025

Noise from the glass elevator going up and down all night long was annoying. We also got a text message at 10pm one night that all guests were to observe quiet hours after 9PM. Well considering there was a park concert right next door with bass booming and shaking our bed and walls after this hour was a little hard to digest. Hopefully it wasn't targeted at my wife and I as we were already retired to bed for a long day thereafter.

View was fantastic, room was clean and remained clean daily.

Stayed in August 2025

No hot tub no where to rinse off after the pool and no bar service

Location

Stayed in August 2025

The rate, including the parking fee, was higher than we’d like. We had to pay the resort fee but did not make use of any of the offerings. In the room, the faucet was too far from the sink. There were no towel racks. The sliding glass door to the balcony was loud when moved.

The front desk staff was great—explained everything and was to the point—and we were able to check in a little early. The room was quiet and spacious with good city views. The airflow and temperature worked well, and the bed was comfortably firm. The location was excellent—a short walk to the Trolley (very convenient for Petco Park) and across the street from the Embarcadero. Very scenic. Parking was expensive but conveniently close to the buildings.

Stayed in July 2025

Surprisingly low ceiling in in the corridors. I had to be extra caution not hit smoke detectors and other wall/ceiling signs with my forehead. Free WiFi was a bit slow (anyway better than none) ~300KiB/sec, my cellphone internet was faster.

Great location, within walking distance: embankment, restaurants, USS Midway, park, children playground, Little Italy (where we went for breakfasts) district, marina, water transport, Santa Fe Depot train and bus station. Hotel also offered free bus transfer to/from airport (every 30min), great bayside view, free WiFi (though a bit slow), 2 cups of drip coffee per day, 15% discount for nearby restaurants and excursions, yoga classes, gym and pool.

Stayed in August 2025

Bar connected with the location has a female bar tender that dropped the "f" word at every opportunity. Not professional and needs help. I realize that is not your property but because it is connected physically to the hotel it reflects on the hotel. Just let them know about their staff and how it is lowering your overall rating

LOVED THE LOCATION AND THE CLEAN FACILITY

Stayed in August 2025