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  5. Reviews of Hotel Indigo Harrisburg - Hershey by IHG

Reviews of Hotel Indigo Harrisburg - Hershey by IHG 3 stars

765 Eisenhower Boulevard, Harrisburg, PA 17111, United States

#18 of 50 hotels in Harrisburg

Guests' Choice

Review score

Based on 142 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 4 September 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible
    • Stayed 1 night

    TV sis not work and they never came to fix it

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Walk In Shower and City View
    • Stayed 4 nights
    • Submitted via mobile

    The hotel didn’t supply enough wash cloths and towels. When asked for additional linens it was like they were rationing because they didn’t have enough to accommodate all guests.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast - very poor and limited. Poor breakfast service.

    Location, style, swimming pool

    Stayed in July 2025

  • Reviewed: 16 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Dining Area
    • Stayed 1 night
    • Submitted via mobile

    Issues with keys when we checked in. They made the most of it but it made the lobby chaotic with people complaining, etc.

    Stayed in June 2025

  • Reviewed: 2 July 2025

    9.0
    Great location, can’t beat the price, very good quality.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night

    Getting the luggage cart in and out through the door is tough for one person alone, but it’s great that they have the carts. Only one elevator was working and it appears the second one is frequently out of order. This can cause delays although there are stairs available.

    The location is convenient to both interstates 81 and 83, without being too close. Check in and out was fast. The staff was helpful. There’s a Mexican restaurant across the parking lot that offers a large selection of authentic Mexican foods.

    Stayed in July 2025

  • Reviewed: 14 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The limited buffet breakfast was not worth the cost. They did not have a working card key maker so we had to use a “security” card and return it. That was a bit inconvenient.

    Nice hotel, very friendly stuff good location

    Stayed in June 2025

  • Reviewed: 12 May 2025

    8.0
    This hotel met most of our needs.
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    The pool was not available, and one of the elevators was broken. Also, the walls seem to be very thin in the room that I was staying in and could hear the people in the next room. I would’ve liked to have had a microwave in the room.

    The hotel was stylish and was convenient to major roadways.

    Stayed in May 2025

  • Reviewed: 8 April 2025

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    The staff at this hotel was so lovely and helpful! I was traveling through Harrisburg on the last leg of my cross-country move to New York, and from the moment I walked in, I was greeted with so much kindness. The next morning, a truck hit an electrical pole nearby that knocked the power out to multiple buildings, including the hotel, and they quickly ensured each guest was taken care of. One of the staff escorted me to my room to make sure my keys worked and even helped me carry my heavy suitcase down, since the elevator was not working. This was totally out of their control, yet they quickly rectified it as best as possible. I would definitely recommend this hotel!

    Stayed in April 2025

  • Reviewed: 4 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    sheets and towels didn’t look that clean

    location comfortable room

    Stayed in April 2025

  • Reviewed: 20 March 2025

    9.0
    Great room, wish I could have stayed longer.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Good location; a 10 or 15 minute shuttle ride from Harrisburg airport, and a nice restaurant right next door. The room design is fresh and inviting. I liked the long desk surface in front of the window, and good window shades to block out the light. Nice to have the airport shuttle available any time of day or night.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    9.0
    Went to the gun show. I will return next year
    • Leisure trip
    • Couple
    • Standard King Room with Walk In Shower and City View
    • Stayed 1 night

    nothing

    OK

    Stayed in February 2025

  • Reviewed: 22 December 2024

    9.0
    Not bad. Needs a refresh inside rooms and common areas.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Worn

    Location

    Stayed in December 2024

  • Reviewed: 5 September 2024

    7.0
    No comment.
    • Leisure trip
    • Couple
    • Standard King Room with Walk In Shower and City View
    • Stayed 2 nights
    • Submitted via mobile

    Found spider webs in the room. Need dusting.

    N/a

    Stayed in September 2024

  • Reviewed: 5 July 2024

    7.0
    Good for the price
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Pool

    Stayed in July 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room with Mobility Accessible Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    They waited to tell me that there was an extra 150 fee that they tell you will get back in 24 hours but it's been 4 days and the 150 is still not back in my account. The bathroom door didn't lock or close it was a sliding door.

    The area at which the hotel is located

    Stayed in March 2024

  • Reviewed: 25 January 2024

    8.0
    Cozy
    • Leisure trip
    • Couple
    • Standard King Room with Walk In Shower and City View
    • Stayed 1 night

    not a lot of options at breakfast

    I liked the location and the breakfast

    Stayed in December 2023

  • Reviewed: 20 August 2023

    7.0
    I wish there was a Hotel Indigo in State college or nearby there.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t included. Go out for breakfast

    Clean and modern

    Stayed in August 2023

  • Reviewed: 20 August 2023

    9.0
    Stay was nice , however room attendant was knocking at my door way before check out time . She actually tried to open t
    • Solo traveller
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The decor , fitness center, pool

    Stayed in August 2023

  • Reviewed: 17 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Walk In Shower and City View
    • Stayed 1 night

    breakfast was very good and location great

    Stayed in May 2023

  • Reviewed: 18 February 2023

    8.0
    Hip-Hop Hotel in PA!
    • Leisure trip
    • Couple
    • Standard King Room with Walk In Shower and City View
    • Stayed 1 night
    • Submitted via mobile

    menu options were lacking.

    banging tunes rolled up and they were bumping wu-tang.

    Stayed in January 2023

  • Reviewed: 24 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Pet fee is too much.

    Liked location and cleanliness. Great breakfast.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Frig all the way up and still wasn't cold. And no microwave

    Shower and bed

    Stayed in October 2022

  • Reviewed: 11 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The complimentary tea and coffee is 2$ each. The breakfast was a joke for 16$. Overcooked bacon Overcooked sausage a sad looking omelette and waffle. Just not worth 16$. Make the breakfast free and the place would be a 10

    Great spot Great beds and rooms super cozy and clean

    Stayed in October 2022

  • Reviewed: 10 October 2022

    9.0
    My decision to stay was definitely based on your favorable reviews, which were very misleading...
    • Leisure trip
    • Solo traveller
    • Standard King Room with Walk In Shower and City View
    • Stayed 2 nights

    1. Air conditioner was too Loud even on low mode. 2. Towels were not replenished for my suite before or when I checked in. 3. The breakfast should've been compt given the price of the room. 4. No outside food or beverages were permitted in the hotel lobby or pool side. 5. Advised the front desk of spill in front of the elevator entrance on my floor and it took 9 hours before it was responded to.

    1. Location of the Hotel to the Turnpike, highway into downtown Harrisburg exceptional! 2. Contemporary decor.

    Stayed in August 2022

Showing 1 – 25

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