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  5. Reviews of Extended Stay America Select Suites - Provo - American Fork

Reviews of Extended Stay America Select Suites - Provo - American Fork 2 stars

57 North 900 West, Lehi, UT 84003, United States

#14 of 16 hotels in Lehi

Guests' Choice

Review score

Based on 104 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    7.1

  • Facilities

    6.1

  • Staff

    7.2

  • Value for money

    6.4

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 21 July 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed ans size of room

    Location

    Stayed in June 2025

  • Reviewed: 21 July 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were uncomfortable and little

    Location

    Stayed in July 2025

  • Reviewed: 21 October 2024

    6.0
    My husband is on oxygen & can’t breathe, employees standing 5 feet from the front door smoking didn’t help because t
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There’s never anyone at the desk to check in or out.

    Room was easy to get to with an oxygen machine.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It didn’t feel safe

    Location

    Stayed in October 2024

  • Reviewed: 6 October 2024

    6.0
    It felt like a homeless shelter.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast, no shampoo or hair dryer

    Stayed in October 2024

  • Reviewed: 30 September 2024

    6.0
    There was a good focus on value, but this is certainly a budget hotel so don't expect luxury.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    There was an intermittent beeping sound somewhere on the floor, which was a bit annoying. The rooms did not have carpet, which was unusual and caused them to feel somewhat loud. The bed was also very squeaky.

    Staff was kind, and the check in process was very smooth despite arriving past 11pm. The room was adequate and decent value. Room was reasonably cheap.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    They did not clean my room for the whole stay.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    4.0
    Beds were little more than cots. Multiple rooms blaring loud music to 4am in the morning.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights

    Location was ok, but the place was noisy,at time downright loud.

    Location

    Stayed in August 2024

  • Reviewed: 26 August 2024

    5.0
    It was just ok.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The outside of the building but the inside look old. The smell of the room was stale and stuffy.

    It was close to the event we attended.

    Stayed in July 2024

  • Reviewed: 14 August 2024

    6.0
    So so could have been better
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like there were no pots and pans, no spatulas or spoons and I didn't think to travel with that stuff. I also didn't like my rooms cleanliness there was body hair on the wall in the shower. I didn't like no pool, no spa, and just a so so shower in the room. I didn't like no dresser for my clothes when it's extended stay, if I'm going to be somewhere for a week I like to put my clothes away

    I liked having a small kitchen in my room

    Stayed in August 2024

  • Reviewed: 24 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Charger got fire and room skunk

    Stayed in June 2024

  • Reviewed: 18 April 2024

    4.0
    Bring your own everything
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    I requested a room for 4, and we only received 2 towels in the room, we were told that is all the rooms get. It is a little silly making people share towels when it's reserved for multiple people. The online did not mention bringing your own shampoo and the standard that most hotels offer I feel like it should be easier to notice. I also saw quite a few come in and have to wait extended times especially if they were not English speaking.

    I liked that it was a secure building. The staff was overall friendly. I liked that it had a full kitchen.

    Stayed in April 2024

  • Reviewed: 14 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    The rate we were charged was over the top ridiculous. Not what we were quoted on line. Was unable to contact anyone regarding the issue. Would never have booked that hotel for what we were charged. Tryed to contact the manager. Was not available.

    Anything we liked was turned into awful when we got our statement. We have stayed at Little America for less than what we were charged.

    Stayed in June 2023

  • Reviewed: 17 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    So, so noisy.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very basic suite type motel. Few amenities. For example, there are 2 burner cooktops in the rooms but no cookware. Also no coffee makers and no breakfast. Room was clean but had a strange smell by the door. Beds were simple metal frames with a mattress.

    Clean and unexpectedly quiet considering the location.

    Stayed in April 2023

  • Reviewed: 20 February 2023

    5.0
    Glad it was only one night
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    It was just bare bones.

    No breakfast

    Stayed in February 2023

  • Reviewed: 12 September 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No lamp by bedside, no kitchen furnishings at all, desk operating hours too short no chairs in lobby no shampoo, towels took all and not thisk enough

    Location , clean

    Stayed in September 2022

  • Reviewed: 26 August 2025

    1.0
    THE WORST DESK.CLERK AND MOTEL
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything!!!! The desk clerk was rude, the place the room was dirty, and the smell of Marijuana lingered in the bathroom. Just a very uncomfortable uninvited place. I called to let the desk clerk know how uncomfortable I felt, the room was dirty n asked if I could possibly get a refund. She told me it would take 5-10days. I told her I would stay, and she agreed to make sure I was okay. I said I should be. No cell phone service in the building so I called her back, she helped me with the wifi and told her I was okay. She told me they were exchanging shifts but will let the new clerk know and make sure everything is okay. Stayed in the room for another 20 minutes. I finally got service so I called my son and told him where I had rented a motel. Right after there was a knock on the door, I checked to see who it was. There were 2 ladies at the door bith workers, I opened the door and the desk clerk who I spoke to told me I had to leave. I asked why and she said she pressed the refund button. I asked her why she did that after the fact I told her I was staying. She said after the 1st conversation she said the best thing to do was refund my money. I said but why didn't you tell me what you did, even during our conversation about the wifi. She said wasn't sure. I said so now I don't have a place to stay, I have no money to get another room anywhere. She was very rude about it, no customer service at all. She said we will need to escort you out the building. I asked her why? I didn't do anything wrong. She said because you can't stay here because I refunded your money. OMG I was soooooooo upset by this time because I was being told to leave, I had nowhere to go and I had only enough money to cover my gas and little to nothing for food. This is the worst experience I ever had with any motel. Her is name is Mariah, she needs to be trained in customer service and her attitude was horrible.

    Absolutely nothing

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff are very accommodating and good people

    Stayed in July 2025

  • Reviewed: 20 July 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Water was turned off

    Front desk employee was very nice and professional

    Stayed in July 2025

  • Reviewed: 19 June 2025

    2.0
    Felt like a homeless shelter, or a jail. Will NEVER stay there again.
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    Room floor had a thin layer of dog hair. I didn't see it until the day I left when the sun was shining in. Made me want to vomit.

    Stayed in June 2025

  • Reviewed: 29 April 2025

    2.0
    Won’t stay there again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like alot.

    What breakfast

    Stayed in April 2025

  • Reviewed: 24 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No water pressure was hard to even rinse my long hair from my shampoo and cream rinse. I don't think the floors had been swept or mopped.

    Close to the freeway.

    Stayed in April 2025

  • Reviewed: 14 April 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We were charged for not checking in when I said it was late check in and my reservation was cancelled. Had to find a new hotel in the middle of the night with a special needs child and another child

    Stayed in April 2025

Showing 1 – 25

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